loneliness

Episode 183 - Gloria Riley - Leaders On Leadership

TLP Gloria Riley | Leadership


Leadership is a journey that shapes greatness from within. In this episode, we have Gloria Riley to discuss the depths of leadership. She explains the often-overlooked elements of loneliness, weariness, abandonment, and the critical component of vision that shapes true leadership. Explore the impact of burnout, the importance of self-awareness in overcoming feelings of abandonment, and the essence of finding clarity in one's vision and purpose. Gloria emphasizes the need for a pure heart and a servant leadership mentality in fulfilling these callings, drawing insights as well from her book, Imagine, Believe, and Prosper. Tune in now and learn how to become a true leader!

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Gloria Riley - Leaders on Leadership

Welcome to another episode where we pull back the curtain on leadership and talk with leaders of all ages and stages about what it takes to truly pay the price of leadership. My guest is the one, the only, the tremendous, Gloria Riley.

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Gloria, welcome.

Thank you so much for having me on your show. I am very honored to be here.

I'm so excited. Let me tell the audience a little bit about Tremendous Gloria. You guys know, especially Gloria, that was my mother's name. All Glorias are extra super tremendous. Gloria is a phenomenal, dynamic, and inspirational business owner. She's a coach, a speaker, and an author. We're going to talk about her book at the end of the episode.

She is devoted to self-development and assisting others as she works to partner with the Creator. It is nice to meet a sister in Christ too. Her motto is, “Growth and development of people is the principle calling of leadership.” Amen. You're at the right place. We can't wait to hear what you say. Welcome again.

Thank you so much. Thank you for that warm introduction.

You're welcome. I always like to tell our audience where we connected. She called me on our business line and started sharing that she's a brand new coach, she has written books, and she was looking for other books she had heard about on our website to share with her clients. We started going through this. The more we talked and recommended books, we found out the more things we had in common. I said, “Tremendous Gloria, would you please be on my show?” My sister got right on there, and here we are. It's amazing. When you're open to it, you never know who you're going to connect with.

Of all the things that Tremendous Leadership is about, it is leadership. We are students of leadership. We know that leaders are readers. Hence the beautiful combination of books and being a lifelong learner. My father gave a speech called The Price of Leadership many years ago. It was probably his most requested speech. In it, he said that there are four things that you're going to have to be committed to if you're going to truly be a leader and not just a leader in name only.

The first of those topics is loneliness. We've all heard the term, “It's lonely at the top,” or, “Heavy is the head that wears the crown.” Can you unpack what loneliness has looked like for you in your leadership journey and perhaps some words of wisdom that you could share with our audience if they might be in a season of loneliness?

As a leader, as a person, you are going to experience loneliness. What we do with that loneliness is turn that negative aspect of loneliness into something positive. I started off in the insurance and financial services industry. When I started off, it was mostly males in the industry. I started off as a supervisor for Allstate Insurance Company. Inside the corporate office, there is a mixture of males and females. When I decided to go into the field as a sales agent, it was mostly males. You have the training, and then they leave you to yourself.

As a leader, as a person you are going to experience loneliness as what we do with that loneliness turns that negative aspect of loneliness into something positive.

I always felt it was lonely because I always had to reach out for additional training, additional help, or to say, “I'm experiencing this situation. What's the best way to go about conquering this situation?” Whereas I saw other individuals come into the industry and they buddied up right away. They weren't like me having to extend my arms for assistance and help. I realized if there is such a thing as loneliness, I could either learn how to cope with it or suffer from it.

Loneliness, to me, is not positive. It's a negative. I know that negative vibrations don't come from above. They don't come from the Creator. I learned early on that if I wanted to move the needle about anything in life, I had to always find a way or find a crack somewhere in the ceiling to get out of that lonely space. That's what I did.

I normally would go to someone older than me to share with them what I was going through. Once they understood me and I understood them, so we began to communicate, collaborate, and share, they felt more comfortable with me to share information. It was so I didn't feel like I was on a lonely island by myself. No man's an island to himself.

When you experience loneliness, don't stay in that situation. Write down different strategies to get out of that situation and turn it into something positive. It is something that everyone experiences. There's no way of escaping it. It happens for a reason because it allows us to self-reflect, “What can I do better? How did I get into this situation? Why am I in this situation? Have others experienced this as well? What is the solution?”

As a leader, you learn how to solve problems. This was your personal problem and you were able to come out of it. That means that if you run across someone who's experiencing the same loneliness, you're able to assist them. You learn from presets and examples. You're the example. You don't have to stay lonely. It's something that everyone is going to experience, but always know there is an answer to loneliness. You have to reach out.

You talked about the ownership of it. You talked about the things that are from above, which are the gifts of the Spirit, joy, hope, and love. Loneliness is a self-imposed emotion. You may be physically alone because you're not aware of what you're supposed to be doing, but then take action and say, “I don't have to stay like this.” I love that you said that because so many times, we sit there and get more isolated.

People can't read our minds. It's up to you to go ask someone. I love that you talked about how then, you have the empathy that you can probably see other people struggling and say, “I've been there.” You can pick them up and help them. You had the self-efficacy to ask somebody for help, but a lot of people still struggle with that. If you are out there in a space of this, ask somebody and reach out. People, if they don't know what you're going through, may assume that you've got it already figured out. That's fabulous. I love that. It is true. It does happen to everybody, even the most popular, wild, successful people. It's going to hit you sooner or later, so have that strategy. Thank you for that.

The next thing he talked about was weariness. A lot of times, Charles was a humorist but very used to dealing with people. He ran his insurance industry too. He would say, “Tracey, in life, you're going to find some people that do way more than they are expected and a lot of people that do way less.” It's tiring because if everybody did what they were supposed to do, we would not get so rundown all the time, but that's the way it is. How do you combat weariness so you can stay at your top form for your children, business, coaching, writing, and everything?

I have found weariness several times in my life. I'm going to reflect back to the most recent time that I experienced it. It was burnout. Having my own insurance agency, trying to wear all the hats, and going through the daily routines of running a business, I found myself very burnt out. It almost turned into a depression. You have to realize that you're human and you can only take on so much stress, pressure, and responsibility. Everybody needs to be rejuvenated. You need to sit back, examine, and reflect on what you're going through and maybe why this is happening to you.

You talked about loneliness being an emotion. Weariness is an emotion too. When you feel this weariness coming upon you, you have to think, “Is this positive or negative? Is this a negative vibration or a positive vibration?” Mine was a negative vibration. Even my countenance had changed. I didn't smile as much as I normally do. I didn't exercise as much as I normally did. It affected every aspect of my body. I did not like the way that I felt so I wanted to change that situation immediately. I wanted to be able to talk about, “I’m burnt out.”

A lot of times, we see people who are depressed or wary, or they’re not themselves and we brush it off. We’re like, “They're going through this. Nevermind them. I don't have time for this. Call me later.” It's a serious emotion to be in. It's a serious situation that you have. You are asking for help. Burnout, to me in my situation, was a signal that I was doing too much. I had to restructure my business, get the assistance and direction that I needed, and change that situation so I didn't feel burnt out as much

It is being able to realize, “It's okay to feel burnt out, but now that you've had your pity party, what's next? How are we going to get on top of this? How are we going to change this around and go back to being the same you? We know that's not a fruit of the Spirit. We're supposed to experience joy and happiness.” If we go through a moment in time when we're not 100% ourselves or we're not displaying all the fruits of the Spirit, think about how you got to that state and then start working on the correction.

There is always a solution to a problem. We have to recognize it and recognize that is not the state that our Creator intended us to stay in. If it happens, think about it, pray about it, and design a plan or a strategy. If you need help, reach out for help and move on. There's so much work in this world that His children, God's children, need to accomplish on this earth.

We were destined to accomplish specific tasks, each one of us. Mine is different from yours. In order to accomplish those tasks, we have to be at the right vibration. We have to have the right Spirit and the right attitude. Light attracts light, so we have to be able to attract that light. That has to be in the very best possible situation, attitude, character, mindset, and influence financially, spiritually, and emotionally that we can possibly be in to help someone else.

We have to have the right spirit and the right attitude because light attracts light.

I love it when you hit that burnout and the restructure. This is so crucial. I hope everybody read what she dropped. It comes from 1 of 2 sources, your burnout and your weariness. Either you don't have the means, which means there's an external deficiency where you need the who or you need help, or you said it's resources or direction. That's an intrinsic piece. That means you don't have the clarity or the singularity of your vision or focus.

Weariness comes from either intrinsically you are not exactly clear on your meaning and purpose for God's highest and best use of you or, number two, you know it but you don't have the tools or resources to get it. When you dial that in, then you get that relentless energy, that indwelling, or that infusing stuff. You're with the right people externally and internally. I'm glad you hit on that. Burnout originates from 1 of 2 sources and you hit on both of those well. Thank you.

We talked about loneliness and weariness. The next part that he talked about was abandonment. A lot of times, we hear about one of the fears, and it is the fear of abandonment. I don't know if you're a pet owner, but I'm in rescue, so abandonment has a very negative connotation. Charles was like, “I'm talking about abandoning what you like and want to think about in favor of what you ought and need to.”

If left to our own self-serving devices, I may not get out of bed and stay in my jammies all day, and think about nonsense. Abandonment is stopping the waste of time because your time is precious and life is fleeting. We only have a certain amount of moments. That was his focus, this hyper abandonment of all things for the best and the purest. Since you have a lot of different plates and a lot of different hats you wear, how do you abandon the things that are maybe good but not the great that Gloria needs to be focusing on?

That’s another good character there too. I love the recap that you did on weariness. When I was thinking about abandonment, I was thinking about self-awareness and understanding my purpose in life. A lot of times, if you look at abandonment, it can come from a lot of different sources. Initially, when I thought about this, I thought, “I could have felt abandoned when I was three and a half years old.” I was raised by my mother's oldest sister. I was separated from my mom and my family in South Carolina and moved to Seattle, Washington. I was raised by my aunt and her husband. I could have felt abandoned that no one loved me, but look at God. God put me in a family that nurtured me to be the woman that I am.

When I look at any type of abandonment or being forsaken, I see a light. I know it sounds supernatural, but I always see a light. At the early age of three, I knew that I was a child of God. I always saw the light that there was always something better for me, so I always wanted greater. I know there was better, but for some reason, deep down inside, I always reached for greater. I always wanted the greater.

When I experience some type of rejection or abandonment or there's no clarity, self-direction, or self-awareness, I meditate, practice yoga, and practice self-affirmations, the self-confidence formula. I love to read. Those types of things bring me back. They center me into who I am and why I am here on this earth. I understand my purpose.

When you're self-aware, you know that you’re destined for greatness and you know who you are. There is clarity. There's no reason to feel abandoned. You set your trajectory because you have completed your annual report, which is your annual report of what you are going to accomplish for the next twelve months. You have priorities, strategies, goals, and action steps. Every month, you go back to review, “What am I to accomplish in January?” Check that off. In February, you’re like, “What did I complete in January?” You don't have the time to feel abandoned. You have a blueprint. You have a track record.

You must understand why you were created. Once you realize why you were created and what you were created to do, then you minister to those individuals. It's a two-way street. My work is to partner with God. I'm His hands, feet, and mind on this earth. When I can go to bed at night knowing I've done all I was commissioned and appointed to do, then there is no room to feel abandoned. I am fulfilled by what I accomplished that day.

You remind me so much of Charles. I can't wait for you to meet him in Heaven because he, too, was abandoned by his mother at a very young age as well as his four brothers and sisters after him. He would always tell me, “I need to not try and reimagine the past. It is what it is.” In Christ, all that's gone. Joan Anderson, who was the interview before this, talked about the one thing that everybody has to understand in the beginning, and that's their origin. That means we're all creatures. What's our origin?

When you're a creature and you’re created or you evolved, you think that you're your own origin, which I don't understand how you could create yourself, but neither here nor there. You go back to the Creator. When you realize, “I am His and created for Him,” that gives you that grounding because He was abandoned too, but He was a new creature. Talk about life insurance. He even had a policy called the eternal life insurance policy. He'd sell you a whole term life, but then He'd sell you eternal life because that would pick up where the other stuff would let off. That was His thing, like you, “How can I feel abandoned when I've been claimed?”

I love that you talk about that rooting, that grounding, or that sense of origin that gives you the meaning and fulfillment on which then, you can have your blueprint. You stop sucking your thumb and thinking, “Woe is me.” Woe is everybody. Look at Joseph or the greats in the Bible that went through their abandonment. It is what it is, but we don't have to stay in that space. Thank you for that take on abandonment which I had not heard before.

That's great. I thought of it literally, but when you asked me the question, I thought about it in a different way. My mother did the best she could do. She felt she was making the best decision for me, her daughter. It was the best decision.

For my dad, it was too.  It’s one of those things that you have to recognize. You did talk about abandonment and that you abandoned that feeling of, “Nobody loves me.” You could have carried that. There are still people with healthy two-family houses that still carry stuff. It's like, “Stop. They did the best they could or they were completely demonic and evil. That's neither here nor there. Right now, this is where you are.”

That's what we're talking about. We all fail each other all the time. Even the best parents are still horrible parents because that's the nature of sin and the fall of man. You did talk about abandonment in the sense that could have been the grudge or the bone of contention that made you so angry that you never found the love of Christ and you were out of sorts your whole life and mad.

That is so true.

I love that you peeled that back. We could go on and on about it. It touched me because I remember Dad talking to me about that. I was like, “I can't imagine that.” He was like, “You have a choice. You can abandon those feelings of hostility and anger. You can stop looking at other kids and realizing, “They all came from two-family households,” or back then, a lot of them did, “Why not me?” It's a ridiculous question. The verse is always what man intended for evil, God intended for good. Whatever else you went through, you don't have to harbor that. Thank you so much

Lastly, vision. I would always screw up with a lot of visionary people. I'm like, “They must have a chip in their brain to let them see things. They are amazing, influential, godly, and ethical.” Although my dad was like, “Vision is seeing what needs to be done and then doing it.” He had this very pragmatic tactical aspect to it. Strategic thinking is great, but without tactical planning and execution, it's esoteric. Can you share with us, especially as a coach, how you craft a vision for yourself or how you see a vision in our lives as a leader and some words of wisdom that you would give to us on that topic?

I see vision as your dad said that he sees something that needs to be done and he does it. I'll add this personal statement with you on how I see vision not all the time but for a majority of the time. I could be driving or I can be in the shower, or I can be walking my dog. I can be doing something completely unscheduled and a vision can come to me. I can see what I want to implement. I can see my next project or goal. When it happened, I wouldn't give it all the credit I needed to give it. I was thinking, “The wind is blowing. A vision that's coming to me is not significant.” As I started getting older, I realized it was a vision from above and it was very significant, so then I started implementing those visions.

Case in point, a few years ago, I had a vision to have a conference. In September 2023, I had a conference called the Wealth Legacy Retreat here in Atlanta. We talked about accumulating wealth and all the aspects of it, which were the legal part of it, the financial part of it, the health part of it, and the spiritual part of it, and brought it together. That was a vision that I received a few years ago. I worked on it until I was able to manifest it. When we are given the vision, then the task is to share that vision. You must be a good communicator to share that vision with others, and then as a collaborative body, you bring the vision to pass. I wanted to share that with you.

TLP Gloria Riley | Leadership

Leadership: The task is to share that vision. So, you must be a good communicator to share that Vision with others.

A lot of times, visions come to us when we're asleep. When we're asleep, the visions come, and then you wake up like, “Why did I think about that?” What I normally do is journal a lot. When I have a vision, I  journal it. It's day 1 or day 2. I have two journals. There's a writing journal and a gratitude journal. I have one journal that's dedicated to gratification or gratitude. I’d be like, “I'm grateful today that I'm on the show with Dr. Jones.”

Vision, I believe, is so critical because you see it in different arenas. This is going to sound quirky again, but on Christmas night, everybody went to bed to wake up the next morning. I had a dream and was quiet about it. I didn't share it with anybody. In the dream, it's death two times. I didn't share it with my spouse, my family members, or anyone.

I received a text message that someone in my family had passed. In the past, I've seen a silhouette of death. I have dreamt about death. This one was an audible vision. I've also seen the picturesque vision as well. When we talk about vision, to me, there's a spiritual side of vision and then, for lack of a better word, a marketplace for vision. Vision is given to those that the Creator can entrust that will see the vision through no matter the results. It is like, “If I trust you to do what I've asked you or called you to do, will you complete the vision?”

At the conference, one lady came up to me. She was crying when she said this to me. When she came up, her eyes weren't filled with water, but when she got there talking, it was, and mine was tearing down too. She says, “I want to thank you for completing the vision.” That meant so much to me. It was like someone had given me $1 million because I was faithful in completing the vision that God had given me. He gave it to me years ago. I fought with it. I had to make sure everything was right.

You have to be willing to receive the vision, implement the vision, and see it through. If God can trust you with a little, He can trust you with more. Sometimes, they're scary because then, you go back to the spiritual vision. Hearing death while you're sleeping two times is scary. I didn't share it with anyone. Seeing as you’re driving a car a silhouette of death is scary as well.

The Lord, and I believe this is in the word of God, will entrust those that He knows are His children of God. He will only give to those who have an intimate relationship that He can trust to give certain visions to. You don't have to be perfect, but the Lord wants to know that you have a pure heart. You're not accomplishing these visions so you can prosper. You are acting in a servant leadership role with a responsibility to accomplish those visions.

You don't have to be perfect. But the Lord wants to know that you have a pure heart and you're not you're not accomplishing these Visions just so you can prosper. You are acting in a servant leadership role.

I love that you hit on the basis of vision. A lot of people quote, “All things work together for good work,” but you're forgetting the other part. If you love God, then you're His child. A lot of people are like, “I love God.” I'm like, “You're not.” They are called according to his purpose. I love that you brought out that vision is not a true vision from above. We know there are a lot of demonic visions going on in the prince of the world unless God has authored it. If God hasn't authored this vision, He's not obligated to finish it. If He gives it to you and He knows that you are a willing soldier and will do the work as you did, there's going to be no stopping it.

I'm so glad you brought that up because everything's like, “It's an idea from God.” Are you prepared for it? I'm sure when you got that vision, it was because He knew, and He's omniscient so He already knows, that you had been preparing your whole life for this. It's not something that you sat up one day and said, “I feel like doing this.” It's not Willy-nilly. It’s perpetual. You were a baby and then you were an adolescent. You’re a young woman, and then you’re a warrior woman in Christ grounded in the financial industry and able to rightly divide the word of truth and the word of wealth. That's when it comes together.

Wonderfully said.

I love it. I love that you brought up what vision is because a lot of times, it’s like, “When does it come for me?” You're so right without our creator, we're integrators. We're executors. He already made everything that ever was and it's all His anyway. Let’s be good stewards of the talents we're given and let Him do the rest.  Thank you.

Thank you.

This is like C.S. Lewis stuff. I got to go back and chew on it a couple of times to get the good stuff out of it.

I love C.S. Lewis.

We talked about loneliness, weariness, abandonment, and vision. Is there anything else that you would like to share with our audience as far as anything else leadership you'd like to share with them? Also, I would like you to share about your book too.

I know that regarding leadership, there are so many distractions vying for our time in terms of who's a leader, who's an influencer, or who's doing what. We need to stay focused on true leadership. True leadership doesn't ask for a pat on the back. We want to move a person from where they are to where we see they can be. We can see their journey and their destination before they can even see it.

True leadership is iron sharpening iron and helping that person get to their greatness. I did want to mention that about truth leadership and keeping your eye on the ball. What I mean is staying in tune with the spiritual awakening of our spiritual destiny. That will guide us to the type of leader and the type of leadership that we need to share and spread to the world.

TLP Gloria Riley | Leadership

Leadership: True leadership is iron sharpening iron.

TLP Gloria Riley | Leadership

Imagine, Believe & Prosper(R): A Guide To Financial Success

I am a second-time author. I haven't written as many books as you have, but I have written a book and it's on Amazon. It's called IMAGINE, BELIEVE, & PROSPER. The name came to me as a vision. I have trademarked the name because it means that much to me. That's my mantra. If you can imagine, you can see it. You can imagine it. You can believe it before you receive it. Your desires will come to pass and you will prosper. That's the name of the book. It's a guide to financial success. It's available on my website at GloriaRiley.com. It's also available on Amazon. If you would read it and write a review, I would appreciate it a lot. It's a guide that can help any and everybody.

There are a lot of changes coming into the financial services arena. We know that. There are a lot of changes coming to the banking system, cryptocurrency, Bitcoin, digital currency, housing market, life insurance, homeowners insurance, and mortgages. There are a lot of changes coming down the pike. God wants us to be great stewards of what He has given us.

Education is a continuous curriculum or a continuous journey that we need to always pursue and stay on top of. We need to continue being good stewards of what we have. Once we do that, then we're able to bless others. I hope you will pick up the book. It's not too late. You can send out a belated Christmas gift or share it with friends and leave a message for me on my website about what you thought of the book.

I love it.

I'm so excited about that. I'm a coach, an author, and a speaker, and I run an insurance agency. God will design you in such a way that you're able to fulfill everything that He has predestined you to do. I thank God that everything that I touch is intertwined with financial literacy. It is making sure that we understand the times that we're living in, that we are good stewards of our resources, and that we take care of the loved ones that we brought into this world and the loved ones that we communicate and connect with all the time. Iron sharpens iron.

A lot of people are having difficult times in this recession with the high economy. They need encouragement. Someone may not ever hear my voice, but thank you. Here, they will read what I have to say. Even the lost children are still children of God. They're lost but they're still created by God. They say, “A voice of a stranger they will not obey.” We need to share the good news of the gospel that God loves you. He will provide for you and will give you the resources that you need so that you can live a godly life.

It all starts with that. Otherwise, you could give everybody $1 billion and it would make things worse without that awareness or without knowing it. Bless your heart. Thank you. If you're looking for a coach, we want you to stay in touch with her. To our audience, this brings us to the end of another one of our tremendous, robust, rich, informative, and inspiring discussions. Thank you so much for tuning in.

If you like what you’ve read, please be sure and hit the subscribe button. Share it with a friend who may need to know how to pay the price of leadership and be encouraged that if they're going through loneliness, weariness, abandonment, and vision, they're doing it right. There are leaders like us that are here to put their arms around them. If you'd leave us the honor of a five-star review, that lets other people know the kind of caliber of content that you're reading. Please also connect with Tremendous Gloria. Thank you again so much for sharing with us. Such a blessing.

Thank you. It was an honor. I've enjoyed it so much. I love the work that you're doing. I commend you. May God continue to bless you. It's been a phenomenal time here with you. I've enjoyed it so much.

I look forward to maybe even doing a conference together. That would truly be tremendous, wouldn't it?

Yes, it would be.

TLP Gloria Riley | Leadership

Leadership: You're going to be the same person five years from now that you are today except for two things: the people you meet and the books you read.

To our audience out there, always remember you're going to be the same person five years from now except for two things, the people you meet and the books you read, so make sure they are both tremendous. Thanks so much for paying the price of leadership. Have a tremendous rest of your day. Bye.

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About Gloria Riley

TLP Gloria Riley | Leadership

Gloria Riley is a phenomenal, dynamic, inspirational business owner, coach, speaker, and author. She is devoted to self-development and assisting others as she works to partner with the Creator. Her motto is "Growth and development of people is the principle calling of leadership".

Episode 181 - Darrin Gray - Leaders On Leadership

Tremendous Leadership | Servant Leadership | Darrin Gray

True leadership is found in the ordinary—a series of small, intentional acts that create an extraordinary impact. In today's episode, Darrin Gray discusses the concept of servant leadership. From loneliness and weariness to the crucial aspects of vision and abandonment, Darrin explores the layers of what it truly takes to lead. He highlights the need to stay true to values while dealing with the complexities of leadership in today's world. He discusses the intersection of spirituality and leadership, and how it can help find hope during difficult times. With his story, passion, and vision, Darrin encourages everyone to be part of something bigger. Tune in now!

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Watch the episode here

Listen to the podcast here

Darrin Gray - Leaders on Leadership

In this episode, I am so excited to introduce you to my new friend and brother in Christ, and my new acquaintance, Darrin Gray. Welcome.

It’s great to be with you.

Thank you. I connected with Tremendous Scott from somebody else on the military. He says, “That's what tremendous people do. The people you meet and books you read immediately connect with Darrin.” I sent him an email back. Darrin called me right away and got on my show within a week. Let me tell you a little bit about this tremendous individual you're going to learn from this episode. Darrin is an influencer, author, and he is a sports media producer who guides notable campaigns including the NFL-sanctioned SuperBowlBreakfast.com, The Bart Starr Award, and the live stream Indianapolis, HeGetsUs.com Campaign, which I know a lot of our readers who are avid football fans have seen a lot of those He Gets Us campaigns and more.

Darrin maintains an influential network of NFL players, coaches, and alumni. His expertise includes sponsorship, sports media, sports ministry, and mass mentoring fatherhood projects including All Pro Dad and co-authored The Jersey Effect: Beyond The World Championship, which is about Tony Dungy's Super Bowl team win. The show loves Tony Dungy.

Darrin, welcome. We are thankful for your time, especially coming up on Super Bowl season. I want to hear so much more about that. Let's get right into talking about what it takes to pay the price of leadership. The first price my father wrote this speech many years ago about what it takes to pay the price of leadership, he list four things. Firs is loneliness. We have all heard that statement. It's lonely at the top. Heavy is the head that wears the crown. We know Jesus experienced times of loneliness. Can you unpack for our readers what loneliness has looked like for you throughout the seasons of your life and, perhaps, if we have some readers out there that are in a season, maybe some words of instruction or exhortation that you can give to them?

First of all, thank you for having me and grafting me into a family that's willing to think about meaningful things like, “How shall we lead in the midst of a world that is scattered, tossed, media fragmentation, and all of the things that make our world little complicated now, and how can we bring truth in the midst of the chaos? How can we keep pace about what we're doing toward our calling but be at peace while we're doing it?”

Pace and peace sometimes seems too different things like their oxymoronics, but in my life, I try to practice both. I move out of pace in any given day. I'll have 40 to 50 interactions with people digitally and in-person, podcasts, and media, yet as I produce the NFL sanction programs, I want to make sure that I leave space for what I call the ministry of availability and make myself available for people. Sometimes people call this the ministry of presence. In other words, I'm willing to be present in your life, journey, and loneliness. Isn't an interesting that we're both a little less lonely after we do that?

It is sometimes lonely at the top of these projects when you don't have anyone else to look to aside from the Lord for the answers and you're constantly in discernment as it relates to what business moves we should make in order to advance the kingdom of God on Earth as it is in heaven. Most of my work from that He Gets Us campaign, Super Bowl Breakfast, the NBA All-Star breakfast, and the NCAA Wooden Keys To Life event, all of those are about guiding people closer to a relationship with Christ.

If we say that upfront and say, “You want to be a Jesus follower,” a lot of people on this show may be, “That's great.” In the world, there are lots of people that we call and designate spiritually open skeptics. In other words, they're skeptical about the divinity of who Jesus was and the virgin birth, all these things are a little quizzical to people who didn't grow up in the church, yet they're open. They have a God-sized hole. They know that they experience loneliness. They know they feel far from whatever a spiritual source sometimes called the higher power or something, but they know that if there isn't something more, then what is the purpose of all this anyway? Why are we even toiling, “Let's make a lot of money. Let's be merry and then we die.”

Most of America, all but 17%, are antithetical what Christ was and is, and that's okay. It’s not my job to do the saving, but it's my job to position who I am in Christ each and every day in the things that I do and the show I participate in, etc., so that people might be drawn a little closer to ask me, “Why do I care about God? Who am I?” I know those are the things that we're going to talk about as we consider what leadership is. We'll call it kingdom leadership as we think about what we're doing to draw people a little closer to Christ.

You called it the ministry of availability and I love that. My father always told me that too. When people say, “I'm lonely,” and I'm like, “Who are you interacting with?” “No one.” I'm like, “This could be an issue.” When you are pouring into others, Zig Ziglar said, “The best way to get what you want is to help enough other people get what you want.” Serving is the best gift of all because it doesn't diminish. You meet with all these people. Do you ever feel lonely? Do you ever walk in a season of that? I know you're busy and you're pouring, but how do you handle it?

Not that often. What I've done a good job of doing is finding places where I can be dialogical. What that means is I can dialogue through interaction with another. I can get filled up. I can learn about myself and I can also help them solve their deepest problems and needs. I am constantly seeking out and finding places that are beyond the superficiality of modern culture. Most people are, “What about the big game?” Confession from a sports ministry guy, I barely watch college football. I watch a little pro sports, but never baseball, very rarely NBA.

I do follow the NFL pretty closely, but I say all that to say that I try to leap over like who's winning and losing in the leagues and get deeper down into, “What shall we do together to make ourselves better today?” I don't experience a ton of loneliness. it is probably the opposite. Perhaps I'll land a plane here, something like sensory overload, being spread thin, which you addressed earlier because of the pace that I keep wanting to be of service and be helpful to others. For me, it's learning a lot of times to say, “No, I can't help another today because I need to focus on my own well-being, my own family, and the things that are most important to me.” I don't know that I have terrible loneliness the way some people do.

I love that you brought that out because sometimes people say, “You're always pouring out to people.” I go, “I know.” I love that you said that dialogical. When I'm pouring out and people are coming back to me, that feeds me. If that's your spiritual gifting, helping other people unpack truth or being available, pouring out into other people feeds people like us. If it's not your gifting zone, yes, it will deplete you and you'll be like, “I got to get away from it.”

It's interesting that sometimes entrepreneurs get, “You're doing too much.” I'm like, “Don't ever say that to somebody that's truly in their zone because that's their lifeblood.” That'd be like telling my father, “You can't go hug more people or only sleep four hours.” He did it because that was his life force. It's very interesting that you said that, but for a lot of people, you have to watch the loneliness because it hits. For us, ministering to others' loneliness will prevent our own loneliness. That's a beautiful way you said it.

I'm a strategic arranger, grounded and has deep devotion to Christ. In other words, in any given situation, I'll look at all the problems, giftedness, and connections. I'll begin to strategically arrange inside any given conversation like, “How can I bring my best self to this conversation?” As a dialogical person, which many of us are and perhaps you are as well, we begin to learn about ourselves. We begin to get more and more clarity on who we are, why we exist, what our purpose is, and we're in that zone. It's fulfilling that it's the flow state of human development.

That's why surround myself with people who are way smarter and gifted than I am, then I try to be there to soak it up and understand. I had one of those with my longest-term mentor. I spent an hour and a half with him. I do that every 3 or 4 weeks. What are all the things that I have the complexity of the things that I'm working on? It's not much that he'll solve my problems or with his labor, influence, finances, or expertise. That's the life model that I follow.

I'm not there so much for him to bring finance to my projects. I want him to bring his whole life so that he can bring not his labor like working. It's his expertise that I want. It's his ability to help almost serve as my individual board of directors to help me to stay on point so that I can do what matters most first, do the things that matter, keep a pace, and be at peace while I'm doing those things. It's a pretty good way to live a life, I suspect.

You talked about weariness. My father said, “In life, you're going to have some people that are always doing way more than what's required a lot less. Some do less.” Our bodies are all going back to the Earth from once we came. Our spirits live forever. Our souls do, but the body is the temple and we want to finish the race strong. Leadership has a very physical element, too, and you of all people being in sports, everything's in the spiritual world, but we still are walking around in the human form now. How do you combat weariness?

I get filled up by being with people. It's the exact opposite of my wifey, who is depleted by that. I say that to say that it's enlightened me to understand who people are and what it is that they need, but the way that I combat weariness in some ways is to surround myself and to talk to each day the people that I care about, the ones that get me and that understand this extraverted leader, highly passionate, and constantly loves to arrange things for the accomplishment of kingdom purpose. I do that with people.

There are many people like my wife who need to withdraw from people in order to solve for their weariness. I rest with her. She's my sounding board. She is my everything, my bride that I met when she was twelve years old at the Fontainebleau Hotel because I had ridden my bicycle from Anderson, Indiana at fifteen years of age to Miami Beach Florida. I met her there. That's a crazy story and it's all true.

When we began to date and then ultimately married many years ago with four children and all the things that fill us up, those are the things that are purposeful, meaningful, and valuable that they lie beyond the mundane, the family, and the things that all of your listeners are committed to like being a better father and mothers and more committed to their kids and their grandkids for the sake of seven generations from now, for the sake of people that can think about their children's children. When you begin to think like that, like, “How do I leave a legacy that is meaningful and true of my value?” that keeps me on point, helps me not to grow weary, and continue to pursue those things each and every day. How do you it? How do you not become weary?

Servant Leadership: When you begin to think, "How do I leave a legacy that is meaningful and true of my value?", it keeps you on point. It helps you not to grow weary and just to continue to pursue those things each and every day.

A lot of it is physicality. I reclaimed my health a few years ago. I talk extensively on the show with that. I dialed in my spiritual walk too. I got saved when I was young, but I didn't have a deep relationship with Christ. Realizing that the Holy Spirit was in there all along waiting to be my greatest advocate of all and as a leader realizing, “You can't get it right without the right people, the right partners, my Peter, James and John, my inner circle and my spouse.”

He's the exact opposite of me. He is my everything, and having that one to go to. It's the whole body. It's the mind, body, and soul, and reading great books. Whenever I feel like I'm going to suck my thumb or want to throw in the towel, I realize I haven't been in the word, good books, hanging out with tremendous people, and walking my dogs enough. I then get back on it and it happens.

We would be remiss if we didn't bring forward the scripture Matthew 11 about this, “Come to me all of you are weary and carry heavy burdens because I will give you rest. Take my yoke upon you. Let me teach you because I am humble and gentle at heart and you will find rest for your souls for my yoke is easy to bear and the burden I give you is light.” That's the New Living Translation. All of us have this sense that it's almost like we hear those words, “The burden is easy. Yoke is light,” and we go, “That's for other people. My burden is heavy. I've got to carry all this. I've got to do all the changing.”

For me, the principle from sport, from what I've learned from the world of sport that's very transferable back here is what we call AO1, Audience Of One. When you serve an audience of one, ultimately, the audience of one, God, is responsible for the results like, “I'm going to go play my hardest. I'm going to give it my all. I'm going to stay committed and be the best father I can be within the confines of the energy that God gives me that day and the appointments, passion, and all of that, but in reality, I'm not responsible for saving the world. I'm responsible for doing the work and letting the results fall into place.”

Tony Dungy says, “You don't win on emotion. You win on execution.” “What did you do with the gifts and abilities that I gave you?” How you use those is what I believe defines life, and not that I won't be emotional from time to time and live in that passion and emotion, but the way that we ultimately win, it's about sacrifice, significance, and things that lie beyond success. That's a little bit about my story.

The way that we ultimately win is about sacrifice, significance, about things that lie beyond success.

You said that with your wife, kids, and the generations, it lies beyond. Everybody thinks when they're younger, it's fortune and family. Probably with the sports people, it's winds and rings. We're talking eternity. When you touched on it, why I was feeling depleted and why most people fear weary is they don't understand their father. They don't know their father. You help people deal with the absence of an Earthly father. I was blessed with an unbelievable Earthly father, but I didn't know my heavenly father.

When you read Matthew 11, if you don't know God intimately, you hear those words, but you don't know it. I understood, “Why would I worry?” I worried before because I didn't understand the character of God, and until I understood the character of God and knew it beyond the shadow of doubt, I started realizing, “I'm basically reading the Bible, but I'm not even accepting it because I don't understand who God is.” That's where a lot of Christians falter because we don't understand. For one second, we could be like Paul and go see what is the beyond before we get to heaven.

When Paul was blinded by the radiance of Christ, he turns from his old ways like, “I killed Jews. I am opposed to all things Jewish,” and now he receives that indwelling and then continues to live the rest of his life to be the most prolific Christian author in the history of the world.

Like you said, the legacy is the most important thing that God will look to us. He's a jealous God. He'd much rather have us in heaven now because he loves us so much. All he wants to know is that every day down here, we are falling deeper in love with him. That's what I want on my report card when I get to heaven. Like you said, everybody has that hole, even the famous NFL supports people. I can't imagine that world, the pressures, and the higher up they get. Surely they look at it and say, “All this could be over in an instant.” We see it, but we don't have as much to lose. They truly see it, and to orient them into that is such a joy.

We are very privileged and sheltered from our physicality. In other words, our ankles, knee, hands, heads with a concussion, all of the head trauma, and chronic encephalitis that my peers in and around the NFL have to face, it's part of the job. They do have a wonderful abundance financially, most of them. We're not going to let them off the hook. They still need to do what it is that they need to do to claim a relationship with Christ to get their academic, athletic, social, and spiritual dimensions in line.

Do they have the playbook? There's the academic. Do they have a social? Are they grafted into the team? Do they know their role, when to speak, and when not to speak? Academic athletic got to be great. They got to have the physicality and then the spiritual dimensions. This is what Tony Dungy taught me years ago when I write in my book, The Jersey Effect, about this world championship season. It's the guys that are chasing after all four of those dimensions and want to get a little better each day in each of those four, those are the ones that are most well-adjusted.

There are many of them in and around the league. Certainly, we hear about some of the people who are having trouble, but that trouble is not a sign, whether it be mental or otherwise. It's a sign that they need somebody to come alongside them and be their guide. That's what I'm privileged to be able to do, and perhaps we're doing a little bit through this session with your readers that are all wrestling with, “How do I live a life of significance? How do I live a life that's less lonely and more committed to be the best version of myself?” Hopefully, if we can do that a little bit, we'll get a little better in the process too.

Servant Leadership: Trouble is a sign that people need somebody to come alongside them and be their guide.

No doubt you are on what Tony Dungey was talking about from what you shared. There was a book I read when I was a teenager my father gave me. We republished it. I recorded on an audiobook called I Dare You by William H. Danforth. He was the president of The Boys & Girls Club. He had youth camps. This is back after the Second World War. It's a four-square life, your checker, the physical, mental, and creative which is your followership, charismatic personality, and spiritual.

You must have all four areas to live a successful life, to live a solid little grounded life. Too many feet people focus on one. That's where they get that character malformation or the square collapses because of one of the legs. He hits all of them from posture to breathing air. It's old school, but old school is best. I love that you're you're still living that. That's the basics, the four tenets because we are body, spirit, mind, and soul. We better be taking care of all four of them. We talked about loneliness and weariness.

Charles talked about abandonment, not like in a fear of abandonment or if you're in pet rescue like me, abandoning an animal, but he says, “We need to abandon what we like to do and want to do in favor of what we ought to do and need to do.” He always told me, “I'm always surprised I'm even remotely successful because, at any given day, I do more to contribute to my failure than my success.”

I'm like, “You look pretty successful to me.” He's being very honest with himself and allowing the Lord to say, “Charles, this isn't the highest and best use of your time. You need to stop dodging this phone call. You need to stop kicking this can down the road. I've called you to do this. Make that call.” Abandonment is very much like hyper-focus or intentionality because nothing is guaranteed. Can you unpack that for us how you stay with a sense of urgency and a sense of focus?

“I ought to do it. I can do it, but will I do it. What will I do today? What shall I do that will make a measurable difference?” I keep a chart that people won't see. Each one of these represents a relationship that I'm connecting with. It’s about 50 people that I need to have a form of contact with. People might call it customer relationship management. I do use some of those tools, but from a practical sense, how will I connect with this person? What will I share with them that will guide them toward the outcomes that I'm seeking to create in the cases of the campaigns that I'm a steward of, the events that I produce, and then at a national and a local level, that gets this campaign?

How can I draw people close to that? How can they help support that with their labor, influence, finance, and expertise to bring their life to the project? As I think about it, I try to be in the will as much as I can. Sometimes that means “I will say no. This is out of scope. This doesn't fit me. As much as I like to help you, let me get you to somebody who might even be a better service and might be more uniquely equipped to handle so I can stay on task with the big things, the big rocks that I seek to move in any given week.” That's how I try to stay disciplined. My yes means yes when I commit to things as our time here.

It is important for our readers, writing the stuff down and plotting it out because otherwise, we get hit with a million things. I can't imagine how many things come your way. You were sharing with me a little bit earlier about what you did and some of the thoughts from that. Would you unpack some of that with our readers?

It was a tragic situation. I learned that my two sons, Evan and Prince, and a young homeless man that we brought into our lives in fourth grade and now a college graduate and gainfully employed young man at their childhood friend who slept in my home, I suspect and prepping for this eulogy. I suspect he slept in my home over 100 times. His name was Aiden. He's no longer alive.

Aiden was in a domestic violence incident. He was killed. It was tragic, but it wasn't just some other man out there. It wasn't a statistic far from me. It was like,“I've got this kid's number in my phone. He played on the high school football team that I was the chaplain of. I fed him. I took out my wallet. I cared for him in countless places.” When we were the closest is when I was helping to guide the national fatherhood movement All Pro Dad. We were doing mass mentoring projects all over America, leading stadium events, and resourcing countless fathers.

That's all relevant to this story. I had been with him and all these places, reaching, and, in many ways, being a father figure to this young man. He made some bad decisions and it led ultimately to his death. Because of that, the only hope we have is in Christ, yet in the midst of that, a lot of people are hurting and feeling far from God.

As my two sons, Prince and Evan, spoke at the funeral and then I tried to make sense of all of that in a broader eulogy, I found myself sad that it could come to this. This tragedy could impact my family and community. It's hard. I found myself reflecting on that on the Saturday after Thanksgiving. The days leading up to Thanksgiving were difficult. I called my own pastor and said, “I need to sit. I need to talk. I need to get clear on how it is that I address of this.”

It wasn't easy. It angers me that this could even happen in the world that we live in. There are a lot of people who are lonely, angry, depressed, far from God, and having relational challenges. Clearly, that was the case in this situation. Tragedies will befall us. How we respond to that tragedy defines the character of who we are, so trying to point people toward Jesus and invite people to know him and rest in him even when bad things happen to good people. That's the messy little truth of a sports minister speaking inside of a funeral.

Tragedies will befall us. How we respond to that tragedy really defines the character of who we are.

Sometimes I get hung up as Christians about, “It's bad. How could this happen? It's going to get worse.” I'd love that you talked about that. We can touch on it. We feel it. Christ grieved. He was a man of sorrows. Deal with it, but realize that this is the best we're going to have now, but this is the worst we're going to have now. We have to get people focused and oriented towards that because part of it is abandoning, “How could this happen in our community?” It can happen in any community.

You have to process it, as you did, but that's wonderful that you oriented that. That's not where our hope is. Our hope isn't in the communities. No matter how much we try and clean them up and we're here to do that, that won't happen until it's over. We did loneliness, weariness, and abandonment. The last thing is vision. I can remember I would sit as a kid and listen to people like Og Mandino, Zig Ziglar and and others. I'm like, “These guys are smart. They must have a chip in their brain that makes them these visionary types.”

I hear the Bible verse about, “Where there is no vision, the people perish,” and I'm like, “What is this thing? Are you born with that or whatever?” My dad's like, “Vision is seeing what needs to be done and doing it.” I'm like, “That's much more practical. I can get my teeth on that.” With the different groups that you're in or starting, how do you hone your vision, values, decide what to work with, and decide what's next for you in your life because I know you have so much more to pour out?

I’m going to be clear on who I am, what I stand for, and how I will communicate that in the small daily things that I do but also in the projects that I align myself with. This is all about trust. Those of us who are trustworthy people operating in a world where trust is hard to gain and easy to lose, how shall we conduct ourselves? What project shall we put forward in public ways? What is better kept private? What are the things that happen inside the confines of the locker room or the chapel services that will never hit the light of day ever?

They matter a whole lot because of the small things that make a big difference. Discern constantly which ones need to stay hyper-private and then which ones we can elevate into the nation's consciousness. He Gets Us Campaign is to say, “Let's all come back a little closer to Jesus now. How can we attend to those things that matter, that love, kindness, and caring for our neighbor even when it's uncomfortable to do so?” My vision is imperfect, but understand that it's set from a Biblical framework or a biblical worldview to the extent that I can and then stay focused on, “Who Jesus is in my life?”

I love that you talked about the small things, too, because vision have this BHAG, Big, Hairy, Audacious Goal. I remember when I was in the military, one of my favorite quotes is, “If you can't get them to salute when you tell them to salute or wear the clothes you tell them to wear, how are you going to get them to die for their country?”

I love that you are talking about vision is the small things. Your big vision is built on your little small things and for a lot of the entrepreneurs out there who are partnering or doing different things with other people. I love that you talked about projects that align with who you're going to align yourself with and to make sure that they are back to your core values and convictions because there are a lot of things that look good, but if they're one degree off, that's bad. That’s not going to end well.

One of the greatest coaches of all time in the NFL was Chuck Noll. Chuck Noll was the coach that took Tony Dungy under his wing and ultimately Tony became the defensive coordinator for, which Tony's higher calling was not so much to play pro football, which he did for four seasons. It was to coach. They want to now broadcast and influence the world through his win in some way and his gentleness of spirit and his ability to articulate things about football but point people toward Christ.

Chuck's quote, which I think we need to reflect upon more often in our society, is that essentially, extraordinary leaders, which he called champions, tremendous leaders and champions, he'd say, “Tremendous leaders aren't tremendous leaders because they do extraordinary things all the time.” They're tremendous because they're willing to do ordinary things better than anyone else. They're willing to understand what plays they're supposed to run, what their part in the play is, when you block, when you run, and when you pass.

I was in rookie training camp. I'm there and Chuck lays that down. Here I was, “This is Tony Dungy going on to do amazing things in the world.” He was telling me that I needed not to worry so much about the extraordinary but to focus on what my role in the ordinary was. You go, “That'll preach in my own life every single day how I prepare for meetings and how I get clear about what it is that I should bring forward in any given conversation to reflect the love of Christ, even when it's uncomfortable to do so.” That's what I'll do in the midst of this important conversation about leadership and what it takes to be a real champion.

You needed not worry so much about the extraordinary but to focus on what your role in the ordinary.

Thank you for sharing that quote. That is absolutely beautiful and biblical. We talked about loneliness, weariness, abandonment, and vision. Anything else that you would like to share with our readers on the topic of leadership that we haven't touched on yet?

For a number of years, I served as the President of a center for serving leadership. You hear the word servant leadership. In fact, the Greenleaf Center for Servant Leadership was founded in Indianapolis, which is the city that I live in. It is a unique vantage point for that system but myself and many other leaders because I stand on the shoulders of many. Dr. John Stahl-Wert was the leader that I worked with. He's out of Pittsburgh. John pioneered a simple book that was essentially parabolic in nature.

It was a modern-day parable about a busy dad who was an amazing leader and a consultant to the titans of commerce, but he left his son behind on the journey. The son was, “I need your help.” It's called The Serving Leader. It's wonderful. It's a tremendous read and influenced my life greatly. I found myself serving with John and being a proponent of this system, which was present tense. Servant leadership, servant becomes an adjective. In the case of serving, it's, “How do I serve you today so that you might be a little better?”

What we began to build upon is sometimes it takes an upside-down pyramid. It's not the achievement all the way up to some high success. It's turning that upside down and knowing that we can serve the many, but before we serve the many, we first have to serve the few. Who will we serve? The little things. Doctor John began teaching me as I learned from him about how to be a great decision-maker, how to upend that pyramid, and focus on those little things that would ultimately lead to this big kingdom vision of bringing people together, creating community, and then helping people find their place that they can believe and belong, place that they feel a place of belonging and they can believe in something beyond themselves.

In so doing, they can ultimately become the best version of themselves, which I hope is a Jesus follower. I hope to see them in heaven and be inside that mansion one day with all those that I've encountered, but the truth is I won't know. The tens of thousands of people, perhaps many times more that I've encountered in all of the media work that I've done, yet I stand undeterred. I'll continue to fight the good fight.

We are that cauldron called together to consider how we might get better or how we might put our feet to the fire a little bit, ask hard questions, and think about things of significance in this conversation. My hope is that this touches someone inside your network and ecosystem. They can learn more about me @DarrinGray2020. You can find me in Linkedin, Meta, Instagram and Facebook. If you want to follow along, join that journey. That helps me and ultimately allows me to encounter your readers in a digital world. If somebody wants to have a deeper conversation, the four things that drive my day-to-day business practice, which are the things that I have to do to put bread on the table and to do the things that matter, I produce three events that I helped to co-produce and do sponsorship development for. That's the Super Bowl breakfast.

You can learn more at SuperBowlBreakfast.com. If anybody's coming to the Super Bowl on a Saturday before the Super Bowl, the single greatest event for Christ of Super Bowl weekend, 1 of only 5 NFL-sanctioned events. There are hundreds of events that will be happening in Las Vegas in 2023, New Orleans in 2024, and San Francisco in 2025 because I'm always working three years out with the work that I do in and around the Super Bowl, but that NFL-sanctioned event is truly remarkable. The real good guys of the faith will come forward, Mike Singletary and Anthony Muños, the greatest line that of all time, Tony Dungy, and we'll give away the Bart Starr Award, which is a very significant award for character and leadership. We're blessed to do that. That's one thing. I need sponsors, ticket buyer, and participants at that program simply to find that. The next is called the NBA All-Star Breakfast. It’s AllStarBreakfast.com.

That happens the very following weekend in Indianapolis at the NBA All-Star Weekend where we do the exact same thing scaled for the NBA, and then a few weeks later, we do that at the NCAA all-star weekend. We call that one KeysToLife.us. If you google that, you'll find. It's literally a who's who of college coaches across America because one thing is true. Almost every college basketball coach in America goes to the NCAA Final Four weekend whether their teams are playing or not.

We do ministry in and around that space to make sure that their resourced properly so they can bring back into their own teams, the academic athletic social, and spiritual tools that they need to help their teams grow. All three of those, we are actively seeking sponsors that want to affiliate themselves with these amazing NFL sanctions and NBA and NCAA strategies. That's a big deal. That's something that your readers might be called to.

If they are, then please connect with me and I'd love to tell them more about that. My main thing is called the He Gets Us Campaign. I'll bet there's a significant number of your readers, about 70% of them, who have encountered that campaign either through our Super Bowl ads, Maui classic ads, and all the things that we're doing with our very large-scale campaign for Christ.

In fact, it's the most ambitious campaign for the sake of Christ in the history of the postmodern world. Think about that. I love what Billy Graham did at the time. He did it stadium by stadium. There was some newspaper advertising and it reach hundreds of thousands, perhaps, even millions of people. This particular campaign is reaching hundreds of millions of people. We're grateful to be able to push it forward and then in cities across America. Indianapolis, Memphis, Seattle, Kansas City, and Nashville were beginning to build out city-based strategies where local leaders can get involved and advisory teams and then help us with their labor, influence, finance, and expertise to help us build a network of churches so strong that they can receive what we call the explorers.

These are the spiritually open skeptics that encounter the communications campaigns that we draw into a digital conversation and then invite them to join us for prayer, church, or conversation. Every one of your readers can apply. Those who are Jesus followers and who meet some very basic criteria can apply to become a receiver of explorers and you can literally receive those folks in your town by ZIP code where you are because by the hundreds of thousands, they're coming to us each month because they're encountering this amazing campaign, HeGetsUs.com.

They come in the digital ecosystem, “I want to learn more about Jesus. I need to have a conversation,” all the way down to our death-to-life strategy, which is our suicidal ideation and prevention strategy. There are a lot of people that are hurting so much. They're thinking about taking their own life. They don't see the point of going on, so we connect them immediately. In less than two minutes, they're connected to a very specific strategy with a real human being who will communicate with them and try to talk them off of whatever ledge they're on.

The other ones that are less urgent, we route it to the local church, but when the urgency is high because folks are prone sometimes to bad decision-making when they're depressed, lonely, weary, upset, and all the things that we talked about, at the start of the meeting, some folks don't have the resilience to know what to do, but they're coming to the He Gets Us campaign in droves and then we're building a network that is strong and durable.

Thousands of local churches have already signed up. Every single one of your readers can get their church signed up for. It doesn't cost anything. We will scholarship all the churches that your readers represent. All they need to do is log on to HeGetsUsPartners.com. They're able to get their churches signed up and onboarded to receive the explorers. Those are the four things I care about. That's my job. That's how it is that I build the kingdom on Earth as it is in heaven and then find a way to find men and women who to want to give, connect, and ultimately be a part of the greatest story in the history of the world. That's Jesus's story.

Servant Leadership: Ultimately be a part of the greatest story in the history of the world, and that's Jesus' story.

That's quite the love story. I got to love a good love story. Thank you because a lot of my readers are at a place where, “How can I go onboard with stuff like that? How can I serve in my capacity?” Thank you for giving to identify specifically how we can connect with you, but how we can help you, brother? You've been such a tremendous resource for us and a tremendous resource to many. Thank you so much for everything that you have shared with us on what it takes to pay the price of leadership. I know you have greatly blessed our readers.

It's been my privilege to be with you. Thanks for the work you're doing to improve the lives of all those you encounter. Godbless you.

Readers, thank you so much for paying the price of leadership. Never forget, you'll be the same person that you were in five years than you are now except for two things, the people you meet and the books you read. Make them both tremendous. If you like what you read, please be sure and hit the subscribe button. If you do us the honor of a five-star review, that would be beyond tremendous. Please share this with somebody out there who is looking for something or wants to grow in leadership, fellowship, and connect with tremendous people like Darren and the work that he's doing. To our tremendous tribe out there, thank you for paying the tremendous price of leadership. Have a wonderful rest of your week.

 

Important Links 

About Darrin Gray

Influencer, Author, and Sports Media Producer who guides notable campaigns including: the NFL-sanctioned SuperBowlBreakfast.com Bart Starr Award and Live Stream Indianapolis HeGetsUs.com Campaign and more.

Darrin maintains an influential network of NFL players, coaches, and alumni and his expertise includes sponsorship, sports media, sports ministry, mass-mentoring fatherhood projects including @AllProDad

Darrin co-authored The Jersey Effect Beyond the World Championship, about Tony Dungy’s Super Bowl team.

Episode 177 - Matt Moger - Leaders on Leadership


Leadership's true currency lies not in titles, but in the priceless relationships we nurture along the way. This episode features a remarkable guest, Matthew Moger, to discuss the fascinating world of relational real estate. Matthew's book, "The Book on Relational Real Estate," is more than a guide; it's an eye-opener to the human side of real estate. More than that, Matthew also touches on the surprising twists and turns of leadership, emphasizing the power of humility and relationships. Join us in exploring how leadership and real estate intersect and how these principles can shape your path, both personally and professionally. Tune in now.

 

www.m5homes.com

https://www.amazon.com/Relational-Real-Estate-Matt-Moger/dp/B0C2RM8Z7M

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Watch the episode here


Listen to the podcast here


Matt Moger - Leaders on Leadership

We pull back the curtain on leadership and talk with leaders of all ages and stages about what it takes to pay the price of leadership. I have a very special guest in a very special setting. We're going to talk about that. His name is Matt Moger. Let me tell you a little bit about Matt. Matt and his high school sweetheart Ashley started a real estate investing company in one of the worst recessions in US history. That's always the best time to start a business. They have two lovely daughters and the whole family enjoys music and traveling.

Matt's purpose is to develop relationships through business and personal interactions every day. Those of you who tuned in and were in my SPARK course know the name Kevin McCarthy. Those of you who have bought his little booklet, Tough Shift always know Kevin McCarthy with the two-word purpose. Tough Shift.

Matt was connecting with Kevin and then he saw that Matt had a Life Is Tremendous book. We'll tell you some more things. That's how Matt and I connected. I invited Matt to be on our show. We're going to talk about his real estate book. Also, Matt shared with me some things about my father and his interaction when Kevin saw his Life Is Tremendous on the bookshelf. Matt, we go way back. We just haven't met each other yet.

I was nineteen years old and I got to meet your father in person just for a few hours. It was one of the most impactful evenings full of fun and all sorts of things. A friend of mine who was also there reminded me that one of your siblings did this long Shakespearean quote of some sort in the library at your parents' house.

That may have been Jeff. Was he quoting scripture?

Maybe. It's hard to tie all this together so long ago. He made us put on silly hats and he was loving life and it was pure fun. We were being goofy.

Charles and the 3 therapies, 1 of his therapies is music. Charles was very musical. He knew four chords, but he could play any instrument. He played the trombone, the banjo, the piano, the guitar, and the trumpet. It was unbelievable. He was saying, “Let's have another cup of coffee and another piece of pie.” Those were in the house. It doesn’t matter if you sing one of them all because of this book, Life is Tremendous. You read that as a young person.

It is one of my prized possessions. I have the old-school leather-bound burgundy one and it's on my bookshelf. I try to revisit it every year or two.

The reason we're here too is when I connected with Matt through Kevin and knew about my father's connection. Matt, who lives in North Carolina said, “Could we do this in person?” I'm like, “That's cool because we have a tremendous library.” That's how I knew I was in love. I looked at my husband's, my betrothed’s, library books and I said, “That's a keeper.” We are now the Jones Wheeler Library on leather sofas with a candle and books talking about leadership. It doesn't get any better than this.

John Burgundy will be prime.

We are here to talk about this little gem, The Price of Leadership. For those of you who have read Life is Tremendous, my father also talks about a lot of entails leadership. One of the things he talked about in The Price of Leadership is that you're going to have to be paying a price, otherwise, you're going to be a leader in name only.

Matt, what we love about the show is we get to talk to people and hear about the stories of what it took them to pay the price. The first price my dad talked about was loneliness. We've all heard that it's lonely at the top. Jesus was alone a lot of the time. Can you unpack what loneliness has meant to you as a leader and maybe when you were in a season of loneliness, then what you would recommend to our audience?

At different stages in life and business, especially as an entrepreneur, there are versions of loneliness. I remember early on doing things that other people were not doing or willing to do. That, in and of itself, felt like you were on an island. I can remember specifically, and I might be crossing over into some of the other ones as well.

At different stages in life and business, especially as an entrepreneur, there are versions of loneliness.

That's okay because they're all interconnected.

I remember specific times when things had to work out so perfectly. It was incredibly stressful so much so that I feel this is a little embarrassing, but I would lay on the floor and pray. If this is what I was supposed to be doing, God would work it out somehow. We want to think that we're strong and we bootstrapped our way to where we are now but we've all had help, whether it be just encouragement, actual financial help, or just someone that came along to assist us in our work. That's very lonely.

Not to stay too long, but sometimes we've done things to create freedom for ourselves. Most people don't have that freedom. It's a catch-22 because you were happy that you created this freedom for yourself and your family. It's a little lonely because everybody else is punching the clock. They're going to work from 9:00 to 5:00. “Do you want to grab lunch?” “I can't. I'm working.” You have to find those people that are also in your stage. I'm almost 40. Sometimes I eat breakfast with a bunch of retirees at a local diner and I enjoy their company as well, but they're not necessarily peers of mine. A little bit on an island sometimes.

It’s interesting that you brought that sense of loneliness up, the entrepreneurial loneliness. You do get the freedom, but like you said, not a lot of other people. I can remember when we got married, we got married on a Monday and people were like, “Why'd you pick that?” I'm like, “We're all entrepreneurs. We can get married any day of the week.” It's interesting for people out there. A lot of our audience is at the stage of their life where they're making the transition to an entrepreneurial journey and it's phenomenal. It's a freedom that you pay the price to do.

It's great. You can't lament about your same work struggles when you say, “This is the worst.” People don't talk only about negatives.

Charles would always say that you can work for somebody else or you can work for yourself. Those are your choices. As long as you work for somebody else, you're going to hit that wall for aspirations. The goal is we all want the freedom to serve in our best capacity. You can only do that when you're the boss. You can do it in other areas.

I did it for many years with somebody else but always had that longing to break out and do my own thing. You have that lesson. For our audience out there, a lot of you are making the transition. Hang in there because people look at you and say, “Are you sure you want to do this?” I'm like, “I know, but I'll take the entrepreneurial stress over the bureaucratic stress any day.”

I do think people think you are different, which is what we like, but at the same time, it's different.

We want to be different. I lived in Austin. Keep Austin here. Keep Tracey weird. We're not like anybody else. That's loneliness. The next topic you talked about is weariness. You started this company in the midst of when the bottom was tanking out. I remember getting off the plane and coming home when I was working in St. Louis and just seeing the market had collapsed and thinking, “Dear Lord, I've got a house in the market. I'm coming back to run the business. Why am I choosing to be an entrepreneur in this horrific timeframe?” Weariness and you've got family and raising kids. Matt, how do you stay tip-top form?

I do my best. A lot of times, this is going to sound oversimplified. I like to nap.

My Jones siblings are big into napping. I can't believe you said that. That's funny.

If I'm feeling overwhelmed and stressed, it's odd. You can let your mind wander towards the negative and you can start to feel it physically. Sometimes I just need to put the phone away. Let me close my eyes for half an hour. If it goes past half an hour, then it's no good. Set a quick timer.

When you let your mind wander towards the negative, you can start to feel it physically.

You could get a fifteen-minute nap. That was perfect.

I'm a big golfer. I love to play golf a few times a week. We live on a golf course. That's another way that I de-stress. Although golf can cause stress in a different kind sometimes. Those two things and faith, but that's such an easy cliché answer for a believer. There's a lot of praying in there. Reading is another big one because it shifts your focus from the weary side of just focusing on why is this happening. Why wouldn't this person do this? Why am I the only one?

It's a very internal selfish look and picking up a book that we like to read and having a self-help book problem. Picking one of those up turns it into an actionable step. Let's get our heads out of the sand here. Once you take one step forward, it's easy to take the next one. I know a lot of these things are repeats of what a lot of people say, but it's true. You don't have to reinvent the wheel.

Truth is timeless. What worked for Adam and Eve, everybody's dealt with it. I love that you talk about weariness. A lot of it is good weariness, but then there's a lot of self-imposed weariness. That self-focus, when you get inside yourself, that's the beginning of the spiral down. A book will help you stop, get off yourself, and look at something else. That's bibliotherapy. Books are wonderful therapy. I'm glad you brought that up. Loneliness, weariness, and abandonment.

We hear about fear of abandonment. We hear about abandoning animals until rescue, that's never good. Dad talked about it as we need to stop thinking about what we like and want to think about. More about what we ought to need to think about. We abandon what's easy, our comfort zone, and the things that are not the highest and truest value. Be it a bad habit, just watching Netflix for five hours a day unless you earn that. We get hyperfocused. I'm sure all entrepreneurs like new ideas. We could do 100 businesses a day. How do you stay focused on what's next?

I had a mentor in the real estate space specifically that called it What's On Your Stop Doing List? That was always a challenge for me. A lot of it's centered around negative thinking, or as you and Charlie would say, it's thinking that taking a hit. That's on the need-to-abandon list. It creeps in so subtly that you don't realize that you're focused on it because a text message comes in from a tenant and it's negative and spirals real quick. It can happen quickly.

Interestingly, when you talk about building relationships, which is solely my focus, I've gotten to a point where my bills are paid, can I focus on something at a more 30,000-foot view? That is the relationship behind all of these. It's very difficult when you're preaching and building relationships to abandon relationships on purpose. It seems so backward. I feel like when I'm talking about this, certain people come to mind, and maybe as you're hearing it, someone comes to mind with whom you need to release yourself. I saw your Boundaries book by Henry Cloud. I read that.

It's still something I'm constantly working on. Some relationships are very damaging to your goal, to even just your general psyche. That's hard for me because I'm like, “I don't want this to be failing because of me.” At the same time, some people are living up. That's a tough one to abandon someone on purpose. You're not sure that if you verbalize the whole thing, if you spelled it out for that person, it probably would fall on deaf ears. You want to remain impactful and keep that bridge there. It's hard sometimes to release those relationships. That is something that about often and it makes me sad a little bit.

It's so sad. Not everybody has the ears to hear. Some people, no matter what, have scales on their eyes, they don't have the ears to hear, and their hearts are hard. Until they make that choice, they have to get to that space. My father told me, “Tracey, you're responsible to people, not for people. As long as you give them truth and love, sometimes you're going to have to because nothing's going to change. You have other things you have to do, a higher calling.”

I know we were talking about abandoning certain thoughts and things that would be helpful for us, but sometimes it is a person. That's a heavy one.

Work is fun. It was just me on this earth with my dogs, my books, and my Bible. It’s the Millennial Kingdom. Charles and I say my problem isn't keeping myself motivated. My problem is keeping other people from being demotivated. He was such a realist and he loved people. He also understood I love people, but people.

I feel that way too.

Loneliness, weariness, and abandonment, because you're in the relationship business, that would be what you're dialing in even if it's maybe a client that is super highly needy. I do the same thing. Everything we do, whether you're publishing with me or hiring me, should be fun and joyful. It's challenging, but if it's not, some things were not meant to be you in capacity.

We've all had a business relationship that we've had to savor. That's it. The people you want to spend your time with should be effortless. It should be easy. You do have to work at it. Sometimes you have family members but no one's thinking about anyone specific. You're in a relationship whether you like it or not.

The people you want to spend your time with your business should be effortless. It should be easy.

Born into it. You got it. Loneliness, awareness, and abandonment. The last topic you talked about was vision. We know in Proverbs, it's a biblical perspective of, “Where there is no vision, people perish.” Growing up, your father was a minister, so we grew up around a lot of people who were very godly, wise, and discerning. I always thought, “They're just born like that.”

My dad would always tell me, “Vision is seeing what needs to be done and doing it.” I can have a vision too. It brought it down to me versus looking at a Henry Cloud or Zig Ziglar. Everybody has their vision. How do you hone your vision, especially the market? Talk about the best and worst years. How do you keep a vision crafting?

That's a million-dollar question. I don't know if this is the time to talk about what happens when you do what you set out to do. That's where you feel like, “I had this vision. I had this purpose.” I've heard you talk about that when you were in the military and then changed careers. You had this in childhood and that's what he was talking about. He had to transition into an entrepreneur. He had a couple of years of what he felt were floundering. I went through that work for nine years towards a goal.

It was a several-pronged goal, but one of them was to be out of debt except for things attached to real estate. That felt a huge weight off my shoulders. One was to have the freedom to play golf and to do things while my children were at school. That all seemed so great, but I felt so empty. That is not how I envisioned that. That vision was, you're going to feel just the way that the world is off your shoulders and now you can keep moving forward. That's when I had to surround myself with other like-minded individuals. That helps continue to craft a vision and focus.

We've talked about how I may or may not have an attention deficit problem or gift, let's call it. Shiny object syndrome, I could make money in real estate doing this and this. I have lots of friends who are agents and they make their living doing that. That was not my path. Once I got focused, I made such giant strides.

The vision now is the living is at least taken care of for now. We continue to look at the market as it goes up and down. It seems to be at its all-time high. That leaves less room for my deals, but at the same time, there are still things out there. There are still people that need help. If we start to focus and craft a vision centered around people and relationships, it's weird how everything falls into place.

Leadership: If we start to focus and craft a vision centered around people in relationships, it's weird how everything kind of awesome points you.

The market would be hot, the market would be cold, but there will always be people in need, looking for somebody to be their miracle or to help them.

It's very encouraging to be able to continue to plot forward in different markets. I see friends that have come in hot, they've done well, and I'm excited for them. All of a sudden, they've checked out, they're selling all their things, and they're getting another job. Clearly, that was not their end goal on their purpose, or they were maybe a little bit misguided.

That's where I feel like surrounding myself with folks like yourself who are constantly reminding me, “Matt, you're over here a little bit. Let's pull that in.” That's so powerful. If I'm around folks who are just yes people, that's not going to happen. If I'm around negative Nancies, that's not going to happen. No offense to anyone named Nancy. It’s just negative personalities. Surrounding ourselves with good people helps keep that vision focused.

People think once you have the vision, but then it’s like flying. You get turbulence, you’ve got to divert, or something in life happens. A vision is a living, moving thing that you have to keep doing. Now when you say you're a like-minded individual, do you have a group, everybody knows about the power of mastermind groups, and having that cord. A cord of three strands is not easily broken. Do you have a particular group of people in the business or do you meet with Vistage or Convene? How do you have a coach?

I have had coaches in the past. Entrepreneurship is different seemingly. Each business is different. I know there are principles around it, but there are few people in my life who understand what's going on. One of my great buddies from college is a developer down in the Greenville, South Carolina area. We stay connected.

Another friend of mine drives a monster truck for a living. He goes on those big tours with Monster Jam and flies with a 12,000-pound machine, 30 feet in the air. He's written a book about these very topics and how to stay focused. There are things that we've developed our mastermind. We're working on formalizing it and taking trips and things of that nature and bringing our families as a good way to remain focused. We're all believers. That's very big as well. My answer is no and yes, we're building one.

I can relate and mine's more informal like yours. The good news is it depends on where you're at. As you said, I've worked for Fortune 100 companies and I'm a solopreneur and everything in between. It depends. Your group should match the challenges. Are you going to be dealing with unions or lawsuits or just you honing your focus? As you said, value congruence. You want to make sure you're with people who have a shared world, which is our base. It's important once you get that value congruence and that synergy.

That's a great point for our entrepreneurs, especially if you're transitioning out of something bigger like Major General Donald Brosky talked about. In the military, it was a unique comradery. When you come out of that and we're not in the club in uniform together anymore, tell war stories, and work it all out, I'm just Joe civilian now. You have to remain based on where you are and your group. You made a great point illustrating that.

We've heard often you are in the top five people that you hang around.

Jim Rohn said that.

I've consistently tried to raise the bar, if that makes sense, without leaving folks and friends behind. Where are the people doing what I want to do? Your dad said that in his book. Don't you believe in talking things over? Yes, I do. I believe in talking things over with people who have done what I want to do. One of the ways I can do a lot of that by through comradery and the golf community, people who play golf often have disposable income.

Leadership: Believe in talking things over people who have done what you want to do.

That's initially why we moved into our area which is a golf community and country club. I'm not sure how it sounds elitist, but I've worked my way up there. I didn't do anything. It wasn't just how I was born. Not that it matters. You use all the advantages that have been given. You use that as a springboarding.

Righteous use as well.

I'm trying to be a good steward so that I can get my head out of the clouds and find some needs in there. That's an easy thing to say and it's harder to do when you're staring at your checkbook. That is a constant reminder too. I like to surround myself with generous friends as well. It's a moving target and a work in progress. I haven't figured it out, but I'm trying.

I'm so glad you brought that up. A lot of people get an entrepreneurial space because we want to wait for money so we can bless others with it. You better get used to writing from your own business. It happened to Dad even though he was in the top 25. It's happened to me. I'm like, “Lord, I want some so I can shovel it out and give it away.” It is that beautiful yearning, but also the realization that it's the parable of the talents. We're going to work to invest what God's given us. It's up to Him what comes in and it's all His anyway. It takes some stress out of it a little bit.

It can test your faith because there are plenty of times where I've said, “I don't have this to give. Did I prioritize it?” It's where it was at.

What you value is what you love. That’s excellent.

As a landlord, we say people buy what they want and beg for what they need. Sometimes it's true.

People buy what they want and beg for what they need.

You don't need to be spending money on this stuff. Maslow's hierarchy of needs. What do you need? What do you want?

That's our distinction. When you didn't have, now you have, what are you going to prioritize?

Matt, thank you. We covered loneliness, weariness abandonment, and vision. Anything else you'd like to talk about? I want to hear about that from a leadership perspective that you'd like to share with our audience, about paying the Price of Leadership. Something else you heard from Life is Tremendous you want to share?

I never quite understand leaders who have an air about them that does not include humbleness. Some of the most gracious, powerful leaders that I've ever met have been some of the most down-to-earth humble folks that I've ever met. It's easy when you feel like you've done the thing to not say, “I've done the thing. Look at this.” I feel like humility has to play a part in it because anyone who's truly a leader knows that they have a mentor. A lot of what they've learned is through mistakes. I talk about that at the beginning of this. I have a whole chapter dedicated to a massive mistake I made. It's called the House from Hell. It truly felt like it during that time. Humility, how can we part the threads that hold us together?

Did you ever read the poem, The Indispensable Man? The bottom line is, “You think you're indispensable, you're the brightest when you come into the room, and your ego's in bloom. Here's how it really works. Put your hand in a bucket of water and then pull it out. The mark that's left is how much you'll be missed.” The moral of the story is not to make you feel like crap. It’s to let you know there's no indispensable man. Just do the best that you can. Stay humble in Christ. We are all loved by Him. In the end, we are all good as dust. There's this beautiful duality of, “I'm everything in Him,” and, “I'm nothing.” You and I could evaporate and the world will continue to go on.

I'm sure you are indispensable to certain people that you have come in and helped find a home. My father was indispensable to you because of the impact he had on you. We never get full of ourselves. If somebody's not near there, the Tremendous Legacy dies. No matter what happens, it's going to go on because it's not about us.

The hope is that the folks you've impacted will carry that on. Again, it's still not about you.

He's like, “Don't you dare talk about me.” “Whatever Dad, we talk about you.” It was all about Jesus. You had to talk about Christ because there was no way he was going to sit there because he was like, “This is not what this is about.” We did both. We talked it out and hug it out. Can we talk about your book? You can see it a little bit here with the name. Tell them the name.

It's called the book on Relational Real Estate. It's a short plane ride. It's an overgrown children's book about people who had a unique situation surrounding a piece of property. That sounds like you have a property, it's worth something. How could that be a burden or whatnot? There are so many situations where it is the only anchor that has kept someone from moving on. It could be surrounding death, relocation, or something. They want to go be with family in another state. This thing is one thing holding them back.

The Book On Relational Real Estate

We ran into a bunch of unique situations over the years that no one was willing to just come to pay these people cash for this. We tried to fashion an offer that worked around their solution and created these win-win-wins, also cliché in the entrepreneur world, but created a way to get them relief. They know that we had to make some money and process. I’m not talking about like, “Here comes this company that's so great and they save me.” No, these are real people with real needs. Can we help them?

On the flip side, we've sold some homes to people who never thought that was a possibility. It is the American dream to have something that is your own and it creates stability for your family. It's a tangible thing that holds a lot of intangible feelings and things of that nature. Everything in this, there's a thread that runs through it that is just about the people behind the stories. It's very easy and fast. There are even some pictures in it just to make it a little bit more real. We've got fun quotes from other authors and people who made an impact on a family's life. The book is Relational Real Estate.

They can pick it up on Amazon.

Paperback or hardcover, whatever your preference, Kindle even.

What about The House from Hell? I got the book. Great stories.

The House from Hell was my second purchase in my investing career. I was 27 years old and after I'd done my first one, I made a little bit of profit. In my mind, 27-year-old Matt, I already had a handle on this whole thing. I knew how it worked. My realtor and I did the same thing from the first one. It turns out the area that I bought in and the particular house I purchased was not as good as I thought. It included a lot of renovations, hiring the wrong contractor, him stealing money, lawsuits, and all kinds of things. That's how I accidentally stumbled into being a landlord for the first time. I also had some tenants. I don't want to be too mean, but they were tenants from hell.

The moral of The House from Hell is that it ended up turning out well. I've got a good family in there after a while and they're still there. They've purchased the home from us over the past years. They're almost done with me. They've hosted weddings at the quinceaneras and all kinds of parties that invited me to several of them. It has been a joy that started as an absolute tragedy.

That's become the house from heaven. Great story. The older I get, the more I finally learn and unlearn. Leadership is all relationships. It isn't what you know. It is always going to be relational. That's the biggest lesson I've learned in many years of living.

We can't know all the answers. If you're honest with someone and say, “I'm not quite sure I'll figure it out? Would you mind helping me figure it out?” That's powerful too. Our egos get in the way and we want people to think that we have it all put together. We look and act a certain way. We're figuring it out. We're learning. As Kevin says On-Purpose, in progress in the beginning.

If you're honest with someone and say "I'm not quite sure I'll figure it out" or "Would you mind helping me figure it out?" that's powerful too.

Matt, thank you so much.

Thank you very much.

I can't believe it all.

I don't know if we can do this.

Charlie, deduct my pay if I say I'm not Tremendous or I don't hug people. Thanks to our audience. Thanks for asking and saying, “Can you come off because this is pretty cool?” Anybody wants to travel to South Central, PA, come on now. We're excited. Matt and I, we're going to take them over to the warehouse, load them up with some books because that's a tremendous way, you got to get some cases of books but not for you. We're going to give away.

Everybody, pick up a copy of the Price of Leadership. It’s a wonderful quick little read. To our Tremendous audience out there, remember you'll be the same person 5 years from now that you are now, except for 2 things, the people you meet and the books you read. Make sure they're both tremendous. If you like what you read, please hit the subscribe button. Give us the honor of a share. We'd love it if you'd leave us a review. Reviews are really important. If you get Matt's book too, you leave a review of that and everybody out there, thanks for being part of the Tremendous legacy, and keep on paying the price of leadership. Take care.

 

 Important Links

About Matthew Moger

Matt and his high school sweetheart Ashley started a real estate investing company, M5 Homes, in one of the worst recessions in US History. They have two lovely daughters and the whole family enjoys music and traveling. Matt’s purpose is to develop relationships through business and personal interactions every day.

Episode 176 - Dr. Lee Hardin - Leaders on Leadership


Leadership is a journey of shared vision. In this episode, we dig deeper into the community value of leadership with our exceptional guest, Lee Hardin. Drawing from his extensive military experience, Lee shares his leadership's core principles, emphasizing the importance of self-awareness and the art of balancing vision with practicality. He discusses the challenges of leadership, touching on the feelings of loneliness and weariness that leaders often encounter. But more than that, Lee explores the concept of "shared vision" and how it's a linchpin in achieving success. He discusses the significance of collective goals and the power of a team viewing objectives through the same lens. It's a reminder that, in leadership, the synergy of shared vision keeps teams united and motivated. Tune in and discover how to lead with a purpose, build a shared vision, and balance your strengths to make a positive impact.

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Dr. Lee Hardin - Leaders on Leadership

In this episode, I'm very excited to introduce you to my guest, Dr. Lee Hardin. Welcome, Lee.

Thank you so much for having me on. I greatly appreciate it.

You're welcome. Let me tell you a little bit about Dr. Lee Hardin. He holds a PhD in Educational Psychology from Temple. He has a Master's in Instructional Technology from Bloomsburg. He is an active Army duty officer with many years of service in the Pennsylvania Army National Guard. He was an Iraqi veteran from 2005 to 2006 at Al-Ramadi, Iraq.

Lee is also an adjunct professor in the College of Education and Human Development at Temple Research Interests in Executive Function/Self-Regulation Gamification and Instructional Design. Most of all, he is the father of three boys and has been happily married for many years. Lee, we're delighted to have you.

I should hire you for all my introductions. Thank you so much. That was so nice.

You're welcome. I'm excited for our readers out here. I always like to tell you how Lee and I connected. Lee reached out to me on LinkedIn. You saw somebody American College of Veteran Services. You said hey as a PhD and vet. We connected. I'm excited we did connect. After hearing about your educational background and your love of continuous learning and our country, I said, “I got to have you on this show.” Thank you for saying yes to my request.

Thank you so much for the great resources, especially since we're locals in Carlisle. There's a lot of military history, heritage, and connections that I made with the communities. The community is large. I'm thankful that's happened to it. It's great to meet you.

Thank you. You served under one of our previous guests, Major General John Gronski.

I could speak accolades upon accolades about that man. He's a wonderful person and has been very influential in my career, for my father as well who served with him. I was amazed that once we started connecting, I saw he was on your show. I go to the episode. It was great. He's written two books. I've had many interactions with him over the years and I'll share these stories here. He's great.

We got so much positive feedback on that as I'm sure we'll get on yours. Readers, this is Lee's very first guesting.

I’m starting at the top.

We're going to be talking about leadership. One of my father Charlie “Tremendous” Jones’ speeches was called The Price Of Leadership. After growing an insurance industry and growing his consulting company, he said, “For you to be in leadership, you're going to have to pay the price so you're not a LINO or Leader In Name Only.”

The first price of leadership is loneliness. We've all heard that's why a lot of people don't want to go to leadership because they still want to have friends and family over for dinner like I was in a family business. Can you talk to us about what loneliness means to you as a leader and maybe share a time when you went through a season of loneliness?

After reading some of the tenets that your father brought up, that's probably one of the biggest ones that hit me. Every organization and industry is different. Some places have a hierarchy that you start at maybe at the bottom or entry level and you work your way up. It hinted toward there when you explained it. You make a lot of friends along the way. It gets very difficult when you become in those supervisory, managerial, director, or executive level positions. It's hard to cut ties but you still also want to keep that interpersonal connection you made with people.

The military is a very small community. You're always around people you always meet. In the education academic field, it's very much the same. The big thing that I encountered was that we all have our passions. There are certain things that we like. Sometimes you join an organization where the culture is a little bit different. There may be something that you coming in as a leader.

There are predecessors prior to you who set certain standards and tones good or bad. It may work or may not. Making that assessment and trying to figure out, “Now that I'm the new person in here, how to give my flavor and my vision as well while also ensuring that people are still productive, happy to be there, and also buying into what I'm trying to get them all on board with?”

The big thing for me was that I had a Master’s in Instructional Technology. One thing that I was more tech-forward than a lot of people, for example, was when I first joined Temple many years ago. My role was in charge of teaching all the teachers. I was running faculty workshops to improve them and their abilities to lead various online courses and asynchronous courses. PhD people are wonderful. They are incredibly knowledgeable and smart. They know their research interests very well but not a lot of them can utilize technology. They can't convey communication very well. They may know a lot of things but maybe communicating and being a good teacher is sometimes a challenge.

They take these workshops or self-development which is wonderful and outleading in spearheading a lot of the HR initiatives for these technology workshops. The one thing that I thought was interesting, and this is maybe for some of the younger/older readers, is if you've ever been to a conference where a speaker how to PowerPoint, they ask you to pull out your phone and maybe buzz on in with a certain answer to a question or something like that, it’s like polling the audience, giving feedback, and also getting people engaged.

The technology at the time when I first joined Temple was making students with these remote control devices or clickers from the bookstore. It costs a lot of money. There were a lot of problems with it. I'm like, “Kids have smartphones. This is not a new technology. It is something that a lot of other places and corporations use. We should be embracing a lot of the new changes and getting rid of some of this old stuff because there are so many problems.”

The big driver of that was noticing how many complaints were coming from students. How many calls were going into the tech center? Their clickers don't work, “I lost my clicker.” Faculty were upset with it because they weren't getting accurate results and data. Sometimes when you're lonely with a passion like, “This is a technology we probably should be going in,” it's hard when there are people who may not understand it. They may be also afraid to invest in it. They may be afraid to spend money on it and learn something new.

As adults with adult learning theories here, we are resistant to change. It's trying to get people invested in buying in. Sometimes, I feel the biggest challenge that I have with the loneliest factor, a lot of things, is that we come from different organizations. You're being hired for a reason because you have expertise, how can you also get people at least maybe not passionate about it? They can understand that this is a benefit. That is the biggest thing that sometimes has trickle effects on everybody else.

That's valuable because you are an outsider and you were hired for something. As an early adapter, you may be the only one that sees it. What would you recommend out there? Is there a certain time frame? You always have some naysayers and that's fine. We know that but what would you recommend people when they're in that phase? That is a little unsettling. You're brought in and you see it but you don't know who else is going to see it.

If there are reasons why change needs to occur, maybe the company is here and there is a new direction and end goal in sight that we need to be at this level maybe because the current operation is not meeting quotas or certain standards, a solution and intervention has to be brought in there. Assessing the culture and knowing, “Are the people unhappy? How the previous administration or certain things were going on? Was there some negativity? Are they stuck in their ways for a certain reason?”

Trying to pull and get as much data information is key. Understanding where people are, bringing them into the room, having candid conversations, getting opinions, and then trying to pivot a little bit to show that, “This is what you have but here is a benefit that we probably need.” You would agree in trying to get them with that type of terminology and language. Can they understand that there's a benefit here that maybe would reduce the amount of work you're doing, maybe improve communications in a way, or there would maybe a faster process of getting from this step to this step if we do this new way?

It could fail but also understanding and explaining risk to. Making it sound like it's going to benefit them and make their life or the process a little bit easier. Sometimes people in certain situations, depending on how long they've been there or whatever their role may be are looking in there. There are small bubbles and how it affects them or their team. They are good manager and leaders. They're all looking out for their people below as well like, “Is this creating more work? Is this going to hinder my progress?” Trying to bridge those gaps and find the best solution sometimes is the way that I always sell. Let's look at the organizational and team benefits. Those are the two I always go with.

I love that you talked about getting the people on board, especially as an educator. I read this book. It came out in the ‘50s. I had to tell what you know and it was about how to teach foremen to teach managers. You used to go out behind the back at the shop and pummel each other. We don't do that anymore. They said, “People can only learn new knowledge when you put it on an overlay of something they already know.”

People can only learn new knowledge when you put it on an overlay of something.

To your point, when you are coming on with something new to them, you have to drop it down and build on something even if you have a PhD, 2 or 3. That's how we learn. I remember when people would tell me stuff, I was like, “It's flying over my head. I have nothing to link it to.” Knowledge can only be built on knowledge. You can't just input something new. It has to be traced back.

For educators and loneliness, it's a matter of people saying, “They don't get it. They don't like change.” That's never the case. We're all in the world. It's 2003. You may not be a fan of change but there's something else going on there. We're having trouble linking it to something in the real world or there's a trust issue, which doesn't mean we don't like change. It means we don't trust the person giving us that. I don't know if we talked about bringing that down, especially to very smart educators who get that knowledge that is always changing. They're not afraid of new knowledge. What we get paid to do is find new knowledge.

To add to your point, every industry is different with different readers out there. What is the demographic? What is the client? What is the customer? Especially when it comes to academia, they're young. 18 to 22-year-olds are a primary demographic there. They're used to using a lot of technology. That's common sense to them that you have educators who are very experienced, knowledgeable, and probably very good teachers.

Organizations change software all the time. They upgrade new systems, different types of websites, and computers. There are a lot of things that are obstacles to overcome. You can say that gets in the way of learning. That's the bureaucracy of every single industry you're dealing with, how to reach your client in addition to all the other tasks that support and supplement it. You can still reach them but it may not be the most effective way anymore in five years.

Shared Vision: That's the bureaucracy of every single kind of industry you're dealing with, how to reach your client in addition to all the other tasks that support and supplement it. You can still reach them, but it may not be the most effective way anymore.

Reaching is teaching. The more I stop consulting or trying to motivate people and teach, it's remarkable. Can we talk about all the great things from when social media first came out? Kids, you can laugh but this was a long time ago. On Twitter a few years ago, I was like, “I'm not doing this.” Somebody says, “Let me show you.” They set it up and I'm like, “That was easy.”

It’s like ChatGPT. I'm like, “What is this? This is dumbing people down. This is an abomination.” Somebody says, “Put something in there and type it.” I'm like, “Are you kidding me?” I was so reticent because I didn't know what I didn't know. They call it, “You are unconsciously unconscious.” People see, “This isn't that big of a threat and deal.” The benefits of it are remarkable.

I was feeling lonely for a while because I had so many people I needed to give me products. I was waiting for them. I'm like, “As a solopreneur, it's already lonely enough when you're waiting for people but this has allowed me to get ten times the work done and keep focusing on my interaction with people and not be in this lonely space of I can't move forward.” That's my ChatGPT plug right there.

A lot of people still have those reservations. Is it a perfect system? No. There are still a lot of things that need to be explored but it's managed responsibly. It responsibly embracing. We need to welcome something new but also be cautious about how it's being used. Some people are worried about, “This will replace a job here and there.” Not necessarily.

There are a lot of nuances in human experiences that come into a lot of the work that we do, especially when it comes to leadership, managing people, and resources. Can AI do that? Not necessarily. Maybe in the future, sure but I don't think that's something that we're going to have to necessarily deal with regulation and government oversight. Also, industry oversight. How can we choose how we want to use this? To your point, exploring is good. Being always cautious and asking questions of why and how is going to help frame your mindset moving forward.

Exploring is good, but being always cautious and asking questions why and how, that's going to help frame your mindset moving forward.

We talked about loneliness. How about weariness? My dad would always tell me, “If you're going to be out there leading, you're going to get some people that do way more than what's expected and a lot that don't.” You think everybody in the military is. People are everybody else. There are super soldiers and then there are people who are checking the clock until a retired on active duty would call, a road sergeant. How do you stay on top fighting from you're teaching, father, husband, creating content and you're serving in the military and deploying? How do you combat weariness?

Loneliness is number one. Weariness is right behind there. Burnout is inevitable no matter who you are. There are different types of burnout whether it is physical, mental, emotional, spiritual, or whatever it may be that you're experiencing. Life throws things at us that are also additional obstacles that get in the way of us and our trajectory. It's a lot working to jobs. I'm very thankful for my family. My family is a bedrock.

I learned that I could not always do it by myself. When I was a young soldier, very hungry, and wanted to get out there and do everything, that was great. That was a good time in my life. As new responsibilities came forward, I had to also push aside the persona of being strong and tough, asking for help and not being afraid to do so. A lot of people are afraid to ask even their peers. Even asking your team if you have subordinates or other people out there. They want everyone to succeed. They don't want to have drama or trouble at work.

If there's a way that people can pitch in, great. With weariness, it's your responsibility to understand what helps you blow off some steam. I've always been active. I was a collegiate athlete. I swam in college. Though I miss the water, and I wish I could get in the water more often, I can't but with my kids teaching them to swim and things like that, it's great. Working out is probably so much the one thing that I'll always dedicate 30 minutes of my time to. I can do 30 minutes in various ways.

It's not like I'm working out like I used to when I was younger. A lot of time catches up with you. Flexibility and mobility are key. The one thing that I've learned in the last few years with all the new responsibilities that I've been dealing with is that the other thing that would make it more nagging and terrible is if I also have bad knees, bad back, or things that are hurting me. I'm also dealing with these mental issues and these things that are at work, and all these tasks I have to deal with. I have to add on an injury or something like that. That's not something that I ever want to go through ever again.

I've had some injuries before and it makes things a lot more complicated. I feel that even if it is yoga, stretching, or anything like that where that's getting you up and moving, it's a part of self-care and that's one thing that you can't make others do for you. It's not in other care. Self-care comes in many forms. Reading books is always great too for mental fatigue. Some people have a negative concept of maybe binge-watching a show. There are some times when you do need to turn off for a little bit and not be the director, president, or whatever your title may be.

Tap into some creative or imaginative aspects. For me and being a parent, my kids are getting to the age where we are being careful with video games and stuff like that. That gets a bad rap but I'm very passionate about that. There are a lot of puzzle processes and benefits of it. I see my kids light up when they're overcoming a challenge, working with them, and playing it together. You are creating memories and it's fun. Seeing their joy is residual. A smile is contagious. Those are the things that I tap into as much as I can. It is a little bit of time for me but a little bit of time for my family. It sets things all in the right way. That's for me.

I love the physical aspect of it. For those out there who have been in the military, we were taught early on. We were gym rats. Your physical conditioning was an integral part of it. For people that are in their mid-40s, people are like, “He's still in the prime.” We're all in our prime. I don't care if you go away from it for twenty years. Your body doesn't forget. There have been times when I have been away from working out for fifteen years. If I'm back in four weeks, I'm telling you, I am almost where I was before honestly.

You look at the people in their 70s, 80s, or 90s. We got people walking around. You got to finish the race strong and take care of the shell. You will live. There's no reason why we should all live to be 120 if we stay highway proportionate and stay away from the big lifestyle illnesses like stress, smoking, drinking, and bad eating. The body is the beautiful thing that God created. We have to watch out for that. Listen to yourself. I can't read your mind. I'm not God. You have to take care of yourself.

It's good to indulge in a nice dessert here. Be happy with it. It's never too late to start. There are going to be benefits that come from it even in 1 week or 2. Have some consistency. Get out of bed maybe a little bit faster and not feel back pain. Those are the things you're working for. It's longevity. It’s feeling good. That unlocks more potential and other opportunities to do other things as well. That's where I'm looking at my kids and seeing how active they are. I want to be active for them.

I want to get out there, play wall, and do all those good things. Get outside, enjoy the weather that we have, and see the beautiful fall colors and stuff. That's the stuff that I want to do. It's staying focused and making a routine regimen. Some people may see that as an extra burden but it’s not. It's a way to keep your home spirituality and mind free to move on to other tasks. That's the way I look at it.

Shared Vision: Staying focused and making a routine, a regimen. Some people may see that as an extra burden, it's not though. It's a way to also keep your home, spirituality, and your own mind free to move on to other tasks too.

The body is the temple. Respect and take care of it. The other thing is for everybody's aging, either you get year equipped to take care of yourself or you've got to have somebody take care of you. I'm strong. I thank God for my health. I take my health very seriously but I am here because I want to be able to take care of people. It's a selfless thing. It's not like, “Why should I do this?” Either you're going to be in a home or something.

Half of Americans have been on a medicine for X number of years. I'm not talking about genetic stuff. I'm talking about stuff that you should deal with and then get off. It's not a good habit. There are always repercussions and unintended consequences. Your body, if left to, is the right thing and a lot of natural things. We were in the military with our clearances. There are a lot of things I couldn't take and I'm thankful I couldn't take them. I had to figure out a way to solve anxiety or depression. I did. I came through it as a situational thing.

That goes back to the first point of being able to open up. If you can't do certain things, find resources because there's plenty out there. There are always alternative forms and things that can help you out. People have expertise in different areas and stuff. Leverage that stuff. That's 100%.

Thank you. We've talked about loneliness and weariness. The next topic my father talked about was abandonment. I saw your puppy earlier. For us abandonment has a negative connotation. You abandoned your dog or fear of abandonment. One of the fears is people stay in toxic relationships because they’re like, “Bad is better than nothing.”

He said, “Abandonment is to stop thinking about what you like and want to think about in favor of what you ought and need to think about.” It's abandoning the things that are not the highest and best use of your calling, whether it be a sideline, a habit, or a friend. He's talking about pruning and getting very focused on the battle plan of what's next. Can you talk to us about that? You're juggling a lot of places. How do you stay focused on what you need to be focused on? I'm sure you get asked to do 100 different things on any given week.

I'm sure everyone does. Everyone's got different situations. That's where reaching out to you and starting this journey. I realized that I was living two lives. I'm in the military. There are a lot of different types of things and demands but also at the same time, I went out on my own. I was doing night school. I spent eleven years of my life in college, getting a Master's, a PhD, and everything. That was a very lonely journey because you're working a full day, 9:00 to 5:00, and at night, spending lots of hours in classes and then writing papers. Kids are also involved.

I'm very thankful for my parents. My dad was an active duty service member. I was an Army brat born in Maryland. We moved around. My mom was a nurse. She did certain periods. She was the breadwinner. She was making money because nursing is a great field to be in as well. The long-term goal that was established early on was I look at why my parents did. They were very supportive and encouraging. My brother and I were the first people to go to college. We wanted to get a degree.

I didn't necessarily know even while I was doing all these things what I wanted to do until probably my mid-twenties. I realized the passion that I had to be a teacher and an educator. As a leader, you have to be that too. It's not just by being in a classroom and a professor. There are things that you have to manage. There are three major skills that I keep looking at with my personality. I have some strengths and certain weaknesses.

The major end goal where I want to be is trying to find, “The military is not going to last forever. How can I improve myself so I can better than also transition into other areas in academia, corporate, or whatever it may be and also still have the same skills that I've developed in the military but also look at ways of improving myself and getting myself out there to learn new things?” I don't know everything. A degree is a wonderful thing. Having letters and stuff next to your name is awesome. Time keeps moving forward, research and new education.

A lot of things that I'm always passionate about are going to be education. I would like to see, “Where am I going to be in ten years from now?” I'm hoping that I am with a team that is as energized and fired up about certain things as I am. It's a great camaraderie and moral thing but also being a person who is very empathetic and able to take care of people. I want to continue teaching and educating but also dive into other realms of research, maybe write a book and do another study or two, and hopefully would help future veterans or do a study that is helping out mid-level or small leaders impacts of training.

Those are things that I feel, “How can I leave a lasting mark?” It's hard to see those far-away goals sometimes. Making long-term goals is important but the short-term ones too are as important. What can you do in the next year? What can you do in the next two years? When can I do my next phase of military education? Do I want to get another degree? I don't know about that one but at least where can I focus my time to make it most beneficial to meet that final goal?

Making long-term goals is important, but the short-term ones too are just as important.

One thing to wrap a bow on it is my research on executive function. Executive function is a set of skills and we all have it. What makes you a competent human being? You have certain needs and decisions to make every day. Executive function is a set of skills of you establishing a goal and then thinking about the best ways available to you at this point to get that goal. The final piece is regulating your behavior to do it. That is a problem with many people.

We have different motivations, extrinsic and intrinsic. Things are more prioritized. Something's more rewarding to us or more gravitated towards this. Think of people who are like, “New Year's comes around. I'd like to have a New Year's resolution where I would only lose weight.”They have an established goal. They think about certain things that they may want to cut out of their life. Some of those bad habits, maybe no more soda. “You have a lot of sugar. I can't have that.”

The hard part is regulating the behavior and staying on track. Sometimes making goals is very nice. They have their hardship. Finding the smaller achievable goals to build to the long-term goal is probably the best way. I'm trying to explore, “Where am I going? I have an open road ahead of me. I still have a few years of military service left,” but at the same time, I want to make sure that that time is also going to be beneficial to move to the next step of my life.

You talked about your ideal. The wonderful exercise is, “Here we are and where we're going to be.” Anything that isn't up here and down here, you don't drag with you. A lot of people struggle with abandonment because they haven't determined exactly what they want. If you haven't taken the time to understand who you are, you can't understand anybody else until you understand yourself. Leadership is self-awareness. I know how I'm perceived, who's going to get me, and who's not going to get me but that's beautiful that you talk about your goals than anything. You can say, “Eventually, this is going to all dovetail into getting me where I want to be in ten years. It stays on the plate.”

You even talked about getting your PhD when you go back in for school, an advanced degree, or certification. You have to take stuff off. You have to abandon things that maybe you did before. You may go into mixers, fun, or vacation. You can't do that now because your end goal is this and there's only a certain amount of hours in a day. I like that. Goals help you stay at the forefront of what gets packed in the bag for the next level of the ascent and what stays at base camp. You're like, “I outgrew this. I don't need this anymore.”

Saying no is a very powerful thing. It's tough to do, especially with friends and other things but sometimes making sure you circle back to what does matter to you. Abandoning is tough. That's a very strong word.

It's something you did once. Saying no always means something's dying off but that's okay because abandonment means new growth can't happen until the dead disease is dying or pruning off. We're getting into fall but come spring, you whack everything off because if you don't, there's no explosive growth. You can't keep going and doing all the old things you used to do.

We're not made that way. We can't do it. We go through seasons. We're in this season. You're coming out of your military season. I did that many years ago. I had to go, “That worked for me. What do I bring along the way that is still all the skillsets?” There are things I had to stop doing and relationships I let go of because we're onto something else.

There's always going to be transitions with every type of job. It is not just the military out there that people are going to retire and move on. “You got that pension or whatever it may be.” There are certain goals you may have attained and then you want to move on to the next set. That's great. I'm not sure exactly even for me in my stage what is it even out there. That's where I feel that I'm doing my research and seeing what other opportunities could there be.

There's always going to be transitions with every type of job.

Maybe academia is where I would want to end up but what if there's an opportunity for me to also help government work or something with the corporate sector that I can get passionate about? I'm not saying no to anything. It's more about seeing what is the best way that I can move forward that will also help enhance my family's life and my values.

You're doing the heavy lifting and figuring out what you want. People say, “What's next? I haven't thought about it.” You're going to have to. We don't retire from something. We retire to something. That takes strategic planning and tactical. It takes setting some real things together. We have friends who got out of the military after 20 or 30 years and that's it. They didn't look long unfortunately because if you don't have a purpose and stuff like that, you're like, “What else is there?”

For some people out there, maybe they reach a certain point there and that's great. I do feel sometimes, “Why settle when there are other things that you can embark on a journey and embrace?” You're retiring to something new. That's excellent. I don't want to think of my life in phases of employment, the jobs I had, or the settings I was in. It's more so I feel that there's always continual growth.

There are certain things that you are going to outgrow. There are certain skills and things that I used to do. It's not saying that I'm above them by any means but they don't provide value to me anymore. There are new goals in mind that I need to focus on and maybe publishing a book. That's going to take time. I'm going to have to do maybe a page a night. It may take 270 days to do it. If I stick to it, that one page a day can get done.

Lastly, my father talked about vision. For leadership, the Bible is clear to say, “Without vision, people perish.” I can remember hearing vision as a young girl. I'm looking at these guys. They were born with it. They're on a different level. Their brains are wired differently and my dad was always like, “Vision is simply seeing what needs to be done and then doing it.” It had this future aspect but also very pragmatic tangible tactical aspects. Can you share with us what vision looks like for you and how you continue to hone and refine your vision?

It's not just the military. This translates to business as well. There's this concept of shared vision. “It's not just my vision. I want people that are working with me to understand that, ‘Though this is what I see, I'd also like to get that feedback from what other people's perceived problems with.’” This goes back a little bit with Major General Gronski. We were together overseas in Al-Ramadi for eighteen months of deployment. He had a very large problem set. This is how the military hierarchy is. It's the commander's intent.

It is the trickle-down effect of, “This is what the overall goal needs to accomplish.” In this large landscape, there are different departments, divisions, sectors, and people. Teams are handling different tasks in this large scope. If we all understand the higher intent and vision, and we still do our part that will help enable other coworkers, teams, and departments to also do their job supporting one another, and if we all stay on a task, we are able to achieve that final goal by doing our small little pieces.

When you're a leader, there's not necessarily a book of all the best possible solutions you could do. Every situation is unique. You have to analyze and understand what resources and constraints you have. Here’s one that I'd like to share. I was a company commander at the time and this is one of my favorite stories. In the National Guard, for those who aren't familiar with that, that's not their primary job. They are reservists working on a very part-time basis but they raise their right hand to serve in this country.

Every situation is unique. You have to analyze and understand what resources you have and what constraints you have.

They'll go wherever they need to go and do various types of missions, whether it's state, federal, overseas, or in the state, snow storms, flooding, or even types of civil disturbances or things like that. We often sometimes get called up to do some civil disturbance situations. Whenever you get these calls coming up where a large event is happening, maybe one of the conventions, or a large debate is going to happen somewhere, we at least know what's coming. Every time these come around, we have new people in our formation. People who used to be so knowledgeable and experienced are gone.

We have a younger crew or maybe some new generation who has never even done some of these things before. It's part of our vision to ensure that they're also trained in the best possible way. “Who are people in my company, formation, or team that can help enable and pass on some of this great knowledge?” Not every director or supervisor is an expert or has expertise in certain fields out there.

The one thing that I realized quickly is a large thing that we had to attend and do the presidential inauguration many years ago. We had to go down to DC and get deputized. We had to help the Secret Service and other people, keeping the safety of the public, the parade, and all the motorcades that were going through but also keeping people off the streets and making sure people were not interfering in any way. It was a very important type of mission.

One thing that we did as a shared vision was we understand the problem. We understand that there are numerous ways we can go about this. We were a very young crew here. I pulled together some of our senior enlisted sergeants, supervisors, or whatever you may call them in the civilian world. Some of them had a lot of this experience and we realize a lot of them had full-time positions. They were police or corrections officers. They had ties to other departments.

We wanted to leverage the resources in our community that have a lot of this expertise and together, we got a large exercise that we made up all by ourselves to then build towards before the big show where we had eleven departments to different police departments. We had state police, emergency services of all types, ambulances, dispatches, you name it. We put on a large-scale mock scenario training for 72 hours of various real-life scenarios. We’re writing a real script of things that could happen and making training as real as possible to meet the intent of the vision.

We made the training a lot harder than it was going to be at the inauguration. It was very stressful and intense. “If a bad scenario happened, this is how you would need to react to it.” It was very good with lots of stopping, pausing, and reflecting. “Let's talk about what happened. How can we improve that?” Also, having those after-action reviews to build forward. With vision, it's important to communicate the shared concept. Getting what people want to see, “How do they view success? How do I have you success? How should we marry the two?”

Shared Vision: With vision, it's important to communicate the shared concept.

Also, creating training that will ensure that people can meet not only the expectations of that's success and get them ready. Sometimes, with targets, time, and budget, there are a lot of restrictions. Things are always coming at a fast pace and it's hard to get training involved. It's proper. Some people will hand wave it. That's usually going to set up for a disaster, getting people to buy in early and then also having them be part of the training. I didn't create the entire training. I leveraged the resources I had and together with their hand in the pot, they wanted to own it.

They wanted to do it. They were happy with the product. That is a sense of belonging that we as a team can agree that we did a good thing. It got recognized which was not what we were looking for but the Army took notice. A lot of people got a good pat on the back here and there. I fortunately even got to go into the Pentagon. I got to receive a reward from former Chief of Staff General Mark Milley for putting on that large-scale exercise. Sharing that story, this is something that would be worked out for us. I hope that other people do the same. That was a very cool thing.

You talked about vision, the front end, and the back end. First of all, you said it was shared. I would tell people in leadership, “You all have to be viewing the goals through the same lens. If you have 100 different people, we all have our individual goals and motivations. We collectively all have to be tied to a shared vision.” I love that. Vision has to be shared and that combats that loneliness. I love that at the end you talked about an AAR or After Action Report for our readers.

One of the greatest things about the military was whenever we did anything, good, better, or ugly, we always did what we call a hot wash or an After Action Report. We sit there. We'd be very brutally honest with ourselves, “What do we own? What do we mess up?” I get with civilian corporations that I'm like, “We messed up but we're on to something else. Nothing changes until you identify the behavior and implement something.”

That’s what I love about it. The military was very honest with themselves, maybe not in the political realms but at the soldier level, we're very much about calling each other out. I love that provision. You're going to constantly be like, “We are all in. We can't take these 50 different mountains. Now that we've tried this vision, let's reevaluate. What do we keep doing? What do we stop doing? What are we doing that's already good?”

I love that because vision is a fluid thing. Your values are immutable but everything else is open for negotiation like contingency planning and the fog and friction war. I love that you talked about vision from a forward aspect but then you got to sit and evaluate it. I don't care if it was your vision. You have to look and see if that baby is ugly. What are you going to do to evaluate that?

Be honest about it. You love the project or a passion. If it didn't work, it didn't work. That's okay. What's the next step?

Root cause analysis and corrective actions. Otherwise, you're flying all over the place. It always baffles me. For readers, it’s ownership. I always say, “What can we own? What's going to happen differently the next time?” A lot of people are like, “It's out of our control.” I'm like, “There's always something. It's like saying you don't sin.”

When I was getting some of my clearances, they were like, “What if you broke the law?” I'm like, “I'm a law abider.” He's like, “You never went over the speed limit or rolled through a stop sign?” I’m like, “You're talking about those laws?” We can all own something in our lives that we're not at the bar of excellence that we claim that we are. I love that you talked about how values are shared. The outcome is all shared.

A part of it, together people feel a sense of belonging and responsibility to it as well. It's not just my vision anymore.

Shared Vision: When building a vision together, people feel a sense of belonging in responsibility to it as well.

Vision is multiple. Otherwise, it's your viewpoint. It's your vision when you get the team. If two or more are gathered, then it starts getting that synergistic thing. Thank you so much. We talked about loneliness, weariness, abandonment, and vision. Those are some wonderful examples, insights, and inspiration you gave us, as well as information. Is there anything else you'd like to share with us from a leadership perspective on why we have our readers here?

We hit so many good points. I feel that there are three skills when it comes to leadership that we all know. We have administrative, interpersonal, and conceptual skills. Out of those three buckets, it's important to self-analyze, where is the strongest skillset that you have out of those three? More than likely, there's probably one that is going to be where you feel the most comfortable. With administrative, that's the stuff where you're able to manage people and resources and show some technical competence and stuff because you've been on the job. You are getting the work done.

There's the inner personal side where I feel that some people are more emotionally intelligent. You're able to show empathy. You can manage people but anyone can do that because of your position and subordinates but how empathetic are you? How can you relate to what a person is experiencing on their job and their life? We all have different life experiences and also being able to manage conflict. That's also another part of the interpersonal and then the conceptual part. We were talking about creating visions, strategic planning, and problem-solving.

Some people may be more conceptual leaders. They're the ones who can make a vision pop. People get in on the strategy and plan it together, solving problems, framing the problem, and thinking of the best solution but then it goes into the administrative and interpersonal. Can you ensure that it is communicated properly or the resources are being managed properly or supporting the people to do the jobs and delegate?

I feel that is a revolving wheel in every phase of our life. There may be a certain part where we're better at one or the other. I feel that some jobs sometimes take us away from our people because there are certain responsibilities. We get siloed and there are also certain other things that we have projects we have to deal with. The higher you go up, the lonelier at the top. I feel that in my current phase of life, I'm with the team. I love that I can talk and relate.

It's great to go to work. It's good to have friends. It's good to see that when they have a problem, they're able to talk to me about it. When we're in that space sometimes, I'm not able to see conceptually some of the bigger picture because I'm more focused on the team right here in front of me where we're working together on certain goals but there are other things out there that I'll have to break away for a hot second, go to some of these meetings, and realize that there are certain things in the long-term calendar that we need to address. That's the balancing act.

As a leader, it's a self-assessment. Out of the administrative conceptual interpersonal, where do you feel is your best and weakest? If it's a weakest, does that require you to maybe do a sink, meet up, have a meeting, have a brainstorm session, or whatever it may be to fix one of those skills? Self-assessment and data are going to be your friend. That is the only way that we can truly reflect on feedback. Take it with a grain of salt and do not get upset by hearing that. Be honest with yourself, “Where are weak?” That's always the continual growth model for me.

Shared Vision: Self-assessment is your friend.

You talked about self-awareness. Where do you lead best? You alluded to it. We all have some of us who are more task, IQ, and EQ-focused. I even know when I was in high-tech fields before, my DISC was radically different than what it is now since I've been many years in coaching and teaching. I also think it's important to know where you serve best. I've been in Fortune 100 and the military. I'm in every bureaucracy known to mankind. I finally realized that I don't like bureaucracies. I'm a wild little Maverick. I had to look at myself and say, “Although I can climb the ladder, do I want to be in the big pond or am I most at home at this?”

I had to walk away from things and say, “I could have kept doing this.” In the end, as long as whatever you put your hand to and you do with all your might, you're going to be an asset or blessing anywhere but for me, I had to look at myself and say, “Do I want to get better or bigger?” “I want to get bigger.” “You got to make more money and be at the sea level.” I finally look at myself and go, “I don't want this. This is not one for me. Can I do it? Absolutely.”

It's important that you talk about self-awareness. I coached a lot of people through life transitions where they are going from working for somebody else to doing their thing. You get that calling and you can't stop thinking about it but it's a lot of different things. As you are going through yours, you have to be true to yourself.

Self-awareness is key. I love how you said, “Bigger versus better.” I'm going to use that.

Some people want to be bigger. I'm like, “That’s cool.” I want to get better in my little microcosm and niche. We learned that from the PhD. There's one thing in life like little nuggets of knowledge that I know better than anybody else. I like that. Somebody also builds on that but rather than be pontificating about everything, that's not what we're called to do. We have ChatGPT. You don’t need to do that. How can people get a hold of you? What’s the best way to connect with you?

I'm starting this journey myself. I’m putting myself out there more. I finished my degree so I'm working on different projects and stuff. LinkedIn is the best way to find me. The other thing is the gamification thing. I didn't get to talk too much about it briefly. For the younger crowd out there, a lot of kids are watching Twitch and stuff, which is fun. It's an on-stream service where a lot of people are playing games, doing reaction videos to certain things, watching a movie, and stuff like that.

It's a weird realm but one thing that I realized that I loved was spending time with my kids and doing things with them. I feel that with current technology, growing up, there are a few pictures of me and stuff but there are thousands of pictures of kids. I have my phone all the time capturing them. I want to show them the stuff and have these memories later on in life. It’s very cool in the video. There's a lot of great things.

With Twitch, I started doing a thing where I'm playing with my sons every so often which is great. It's awesome to see them first off be very good playing random video games together like Mario Kart and silly things like that. It's a good thing that I'm also leveraging as well. It's a good thing too. I've started doing this Twitch channel thing. I'm not too dedicated to it but if the readers out there have kids and stuff like that, they look for kid’s safe channels to watch. It's family-oriented stuff. It's a father and son hanging out, playing, engaging, and doing something cool.

It's an infant stage but I've noticed as I'm teaching, as a professor and stuff, I'm interacting with the younger students out there in their twenties and they're telling me about all these things and how a lot of them grew up watching YouTube more than anything. They didn't watch Nickelodeon, Disney, or something like that. They're watching other videos on TikTok and all that stuff. There are a lot of channels out there that are very safe, family-oriented, and things like that. That's a little passion project on the side. If you're on Twitch at all or if anybody out there even viewed that, come check out our channel.

I saw your Twitch link that came through. I was checking it out. That's very cool. You nailed it. I can't believe it's your first. You did tremendously. There is so much wonderful wisdom. I want to thank you for being a part of this, Lee.

Thank you so much for having me on. This is a great time.

You're welcome. To our tremendous readers out there, where would we be without you? If you like what you read, please hit the like and subscribe button. If you do us the honor of a review, it means everything. It helps other people who are looking for, “How can I be a tremendous leader find us?” We would be so thankful for that.

Please reach out to Lee. Make sure you connect with him. The goal is the people you meet in the book you read. You make sure you get a hold of Lee. I know you are out there paying the price of leadership. We're right there with you. Keep on paying the price of leadership. Have a tremendous rest of the day. Bye.

 

Important Links

About Lee Hardin

Lee Hardin holds a Ph.D. in Educational Psychology from Temple, and a Master's in Instructional Technology from Bloomsburg. He is currently an active duty army officer with 23 years of service in the PA Army National Guard and is an Iraq Veteran (2005-2006 Ar Ramadi, Iraq).

Lee is also an Adjunct Professor in the College of Education & Human Development at Temple. Research Interests in Executive Function/Self-Regulation, Gamification & Instructional Design. He is also the father of three boys and has been happily married for 11 years.

Episode 175 - Nicole Pearson - Leaders On Leadership

TLP 175 | Grow A Team

Leadership isn't about the destination; it's about the journey of growth, resilience, and putting others first. In this episode, we hear Nicole Pearson’s incredible journey. Nicole's story is not just about the real estate market; it's about the resilience of the human spirit and the determination to make a positive impact on others' lives. She unpacks the true meaning of leadership, touching on the challenges, sacrifices, and rewards that come with it. Nicole shares her personal experiences, including moments of loneliness and weariness, and how she overcame them to achieve her dreams. Discover the power of vision and how it shapes your path to success and learn how Nicole maintains her vision while nurturing a thriving team. Tune in now and get ready to pay the price of leadership.

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Watch the episode here

Listen to the podcast here

Nicole Pearson - Leaders on Leadership

I am tremendously excited to welcome my dear friend and professional associate, Nicole Pearson. Welcome.

Thank you for having me.

Let me tell you a little bit about this tremendous guest you're about to read. Nicole is a full-time and full-service realtor. She's been that for several years. She has resided in South Central, Pennsylvania. She strives for exceptional customer service and relentless hard work. Those are the reasons for how successful she is. She loves being collaborative with other agents during transactions and assisting new agents while they are learning. That's part of her recipe for success and why she loves her career. Nicole, I’m delighted to have you here for many reasons.

I'm grateful to be here. I’m glad that you thought of me to have me on the show. I think highly of you. You are one of the most tremendously amazing people I know.

Thank you, Nicole. I'll give you my sponsorship dollars after this for saying that, but let me tell you something. She's in South Central, PA. We're both close to the Enola Boiling Springs area, the nexus of the universe. The original Garden of Eden is what I call the place we live. I met Nicole when I was moving back several years ago when my father was passing away, and I thought, “It's time to come back home to continue the legacy and take care of Mom.”

I reached out to Nicole because I was looking at homes. I reached out to many people. Guess who got back to me? It’s Nicole Pearson. I see her hustle clock and the word relentless. I have never known a more hardworking realtor than Nicole. She helped me find my beautiful place in Boiling Springs, right on Front Street. It’s like a little Hallmark movie where I met my betrothed, my neighbor down the street.

If Nicole hadn't found me that house, this whole secession of events wouldn't have happened. After we got hitched several years ago, Nicole helped me sell my house and find our new dream house out in Enola. Every time I look at the heaven on earth that I'm blessed with, I think of you, that you are in your zone of genius and helping people find the homes that they love so much.

I am glad that you chose me, not because I answered the phone. That helps, and that gets it started. That's a key part of real estate. It seems to be missing in a lot of aspects of it. That's a key part of opening the door. Coming to know you and Mike has been wonderful because you guys are amazing people. Letting me go through all these different phases and steps of your life has been great.

My schedule is insane. I did manage to wedge out to go to your wedding, which Scott and I were ever thankful to to be included in. I watch who you have become and strive to be that admired and well renowned is what you have made for yourself because of hard work. I love everyone to be successful, but there is something great about successful, strong women in business.

I am excited to talk about all things leadership with you, Nicole. My father wrote a speech called The Price of Leadership. It's one of the ones that has been the most downloaded and listened to. He was poignant about leadership. It was bittersweet. There are a lot of high highs and low lows, but there's a price you're going to have to pay if you truly are going to be a leader, not as what I call a LINO, a leader in name only.

The first price he talked about is loneliness. We have all heard that it's lonely at the top and heavy is the head that wears the crown. What does loneliness mean for you as a leader? Could you share a time in your career when you went through a season of it, how you got through it, and what you would like to share with our readers about the topic of loneliness?

It's funny because I have this conversation a lot with realtors once I see them becoming successful. It’s mostly female realtors. We have a little bit more of a trickiness with this. Once you become successful, people look at you differently. You'll have a few people you've come up with in the business that remains tight with you. That's a small few people. Others are like, “How did she get there? What did she have to do to get that?” It's real estate.

Once you become successful, people look at you differently.

Here's an idea. Pick up the phone, talk to people, and pay attention to what they're saying. It does get lonely because, if they don't say it to your face, you know that it's being said. I went through that when I was probably in the business for several years. I hit the ground running. I wasn't from here. I was a stay-at-home mom. I knew about sales, but I didn't know about sales, but I knew houses. You put yourself out there and go. Because of that and the attention I paid, the business started coming right away.

People are like, “They’re feeding her leads. They're this or that.” I get the fewest leads handed to me because they have a tendency to want to give them more to people who need it. I'm consistent. It does get lonely because you think of the people who were your friends as you were coming up, and you quickly realize that they're not that. That was hard because it does get lonely because I feel like I'm a good person. I'm not a devout go to church, but I feel like I'm a good Christian because I treat people well. I treat them with kindness. I always try to do what's right regardless of what that effect is going to have on me.

When people are talking about you, and you know they're talking about you, a big one I hear was, “It's the Nicole show.” I've come to learn. I have a big personality, but I'm also embracing that there's nothing wrong with that because am I going to be like, “No, let me.” You want to know that I know what I'm doing. You want me to be confident in myself to be confident in you. That has been a big one.

The most recent I heard was, and you probably know this, I merged with a team who came over to work with me at Howard Hanna. I never feel like I need to be number one. That's the biggest thing people don't realize about me. A lot of calls I got were like, “Why would you join a team? Why isn't it the Nicole Pearson team? Why isn't this?” I don't need to be in the spotlight. I want to be walking side by side with other agents, my partners, and team members. We're equal regardless of whether I sell more than some of them or I don't. We are equal. To me, that's important. I don't need to be the Nicole Pearson team and have that out there.

People are like, “Did you hear about the team? I don't think it's going to last.” I'm like, “Thank you for that.” I know it's going to last. Failure is not in my name. This is what happens when you become successful. I take that as like, “I've made you nervous. Our team has made you nervous.” Look out because Central, PA, we're out here. We might not be on every billboard and radio station, but we're here. We're going to do a silent attack.

I appreciate you brought that up because there is an aspect of loneliness. There's good loneliness and bad loneliness. You brought up an aspect of the bad loneliness where it's professional jealousy. Whether it's a woman thing, I've seen it happen to men. It happens a lot with women, but it is something to be aware of our leaders reading out there. It's going to happen to everybody. I look at even Jesus. They were like, “Who is he? He's Joseph's son. Who is he to tell us?”

If you realize that it's going to be there and you have to be you, that's on them. Professional jealousy is a self-imposed emotion on their part. You know authentically who you are. I always liked it because I saw who truly was my ally and my advocate who wanted my success more than even me and who are the other people as you're climbing the ladder and coming out of Mount Majority, you leave the rest behind.

It hurts. It shouldn't be that way, but it's part of who we are as human nature. I know I've judged people and been jealous. It's something to be aware of as a leader it's okay. It's part of it. It means you are stepping out. Stay humble, which you are, and stay real. I appreciate you sharing that because a lot of leaders are like, “Why doesn't everybody celebrate my success?” I'm like, “Who told you everybody was going to celebrate your success? You have to do it because you feel it's your calling whether anybody celebrates it or not.” I appreciate you dialing that in because I don't think we've talked about that on the show.

I was on the phone before this. I got off to get on the show with a client earlier. She called me around 10:30. I've known her for several years. I've been through her dating, marriage, children, and multiple homes. Her mom unfortunately passed away. She's like, “I need motherly advice and womanly advice.” I always have time for her. She's like, “Am I crazy?”

We went on and talked about things. We talked about being a mom and the jealousy that can come from that. Moms don't talk about the real craziness in their life. It is okay to be like, “I don't like my child now because they're being nuts.” No mom is going to tell another mom that because we have to have the persona that we have it all under control.

A lot of times, the people who look like they have it most under control don't. As women, we talk about supporting each other. As a humanity, we talk about supporting each other, but I see less of it. It is sad. That's what I said to her. I said, “You are a good woman. You wouldn't be who you are if your mom didn't do a great job raising you.” I'm honored that she looked at me to come to me for this. I'm like, “Stay true to you. Don't put so much pressure on yourself.”

It's okay if you don't vacuum now. It's okay if you decide to take the kids through McDonald's. It's okay if your kids are off the charts, and you're like, “I don't like them.” Don't put that pressure on yourself. Don't, for one moment, think that somebody else isn't going through that. It is the same thing in any aspect of life, whether it's a real estate career or motivational speaking and writing books. You're always going to look at someone else and think, “They have it going on.” Maybe they don't. You don't know.

TLP 175 | Grow A Team

Grow A Team: Whether it's a real estate career or motivational speaking and writing books, you're always going to look at someone else and think they have it going on, but maybe they don't. You don't know.

You said, “Don't put on yourself.” As you are saying that, I got an email from somebody I'd put in to speak. They're like, “We don't think that topic would be good. We pass.” I'm thinking, “What? It's all good. It didn't work out for whatever reason. I'm going to listen to that and see if there's any feedback that I can own for it. There wasn't. I'm going to move on.”

Sometimes, we are the worst enemies as far as making ourselves lonely because we think, “I'm the only one going through it.” For every speaker getting a yes letter, there are twenty getting a no. It's all okay. Press on. You're not the only one. I love that you shared that. How sweet that you're involved in people's lives. That's why I love you and why we're more than a transactional relationship. We go way deeper than that.

I had a client call me at 10:00. He's like, “I know you said that you don't have a life. I figured it would be okay to call.” My clients are my life. Thank goodness I have a supportive family that understands it. There's an occasion that my husband was like, “Could you set the phone down and make it through a dinner?” I'm trying a little more now. That’s why it was time for me to expand to something better.

It wasn't that I needed to sell more or build my brand more. It was that I wanted to find people who were like-minded like me, who had the knowledge that my clients would be okay if I went away for a weekend and they wanted to see a house because I don't ever want my client to have to wait on me. I want to get them in right away. My daughter and husband are both licensed, but if we're all away at the same time, I need to fall on other people and our family vacations together all the time.

It was with the thought that I was like, “Will my clients be able to relate to them? Will these partners I'm taking on be able to give them the same confidence that I do?” I'm not shuffling off my people at all. They still get me. I still do all of the negotiating. I had a deal going with an agent. I'm like, “I realize you never saw the house because someone showed them the house. You wrote the contract and negotiated it, never having seen the house. A third person negotiates the reply to the inspection. I don't understand how any of this can be good for a client, but it's working for you. Who am I?”

I'm like, “In this instance, where you're firing off an email to me that you want a $20,000 price reduction, do you not think that it is beneficial to everybody involved to call me and say, ‘Nicole, this is where we're at. This is what we would like to do. What are your thoughts?’ Instead of opening my email, and here it is.”

I'm hoping this is the second time I've had to have this conversation with this team, but I am hoping that at some point, it sinks in. I sit back and go, “Why am I helping them?” It benefits me and my clients because an open line of communication is better. After a phone call to them, we met in the middle. We found a happy place, and we're closing.

TLP 175 | Grow A Team

Grow A Team: An open line of communication is better ultimately after a phone call to clients.

You brought up the main difference between being a leader and moving into leadership. No doubt you're a leader. Everybody reading this is a leader, but engaging in leadership means it's no longer about you. It's not the Nicole Show. It's not the Tremendous Tracey Show, but it's about how you get things done with a team.

This brings us to our next topic, weariness. Many times, we as leaders, especially women leaders, are juggling many plates that we become burned out, chronically fatigued, frustrated, and let certain areas of our lives go to pot thing, literally or figuratively. Not me, but it happens. What do you think about weariness, and how do you with all this going on?

I love that you talked about the team because you said, “I want to be able if I want to go and do things that I can hand stuff off.” That is the goal. That's where you go from being a leader, a singular entity, to leadership, which is a whole group of people that are able to function without you. Nobody knows who the leader is because you're all this collective team. How do you combat weariness, Nicole? You're on all the time. You are a hustler. How do you stay hustling and not falling down and burning out?

There are a couple of things here that you brought up, which is amazing because I'm going to get into a little bit here. I do hit the proverbial brick wall. For about twice a year, I am mentally spent because we're on all the time. When you write a contract, especially in this market we've been in for the past several years, you are not only thinking of the client, you're like, “What are the five other agents going to be writing? How is this going to be?” Your brain is always going. There is no break. I talk in my sleep about real estate. My husband one morning said, “I almost bought the house you were selling in your dreams last night. You did a great job.”

I genuinely love what I do. To me, it is not a job. It is a career and a choice I made. I tell that to people who are thinking of getting into real estate. I'm like, “Don't look at me as the norm because I'm not the norm.” I chose this. You also have to know that it does dictate a little bit more in your life than something else would.”

We have four owners on our team. One of the four is two people. It's a husband and wife team. It’s technically five, but four entities own it. When we got together, we were like, “This is going to be your role.” A few months into it, I sat back because I was, as people called it, a lone wolf for several years. I can't believe you did this. I never thought you would do it. How is that going to work in all these personalities?

I sat back and watched it all happen. I didn't say a whole lot. I was like, “We can do this better.” We had our owners meeting, and we did a list. I'm like, “Everybody, let's make a list, not out loud, on paper for each of us and what you think all of our roles should be.” We took away our names. We took away the team manager and training specialist. I said, “We are all good at all of this. We are team owners and co-managers.” We wanted our agents to know that you can come to any one of us. We all know this stuff. We also needed to figure out where each of us was the strongest.

The funny thing is one of us didn't get to do it because she was homesick, but four of us did it. When we put it all together on one sheet, we all came up with the same thing for each one of us. We had to do it on ourselves, where our strengths and weaknesses were. Because we can do that, and we see that in each other, we have the ability to become even stronger together. We're not growing separately. Even I was a little nervous of, “Can I do this whole team?” It has been many years of me like, “Go.”

I've embraced it. I negotiate all my contracts. I write all my stuff. We have an amazing transaction coordinator. For the behind-the-scenes paperwork, I don't even have to think about it. I have partners I can count on if something happens. I had the last two falls. Knock on wood. This is the first fall in several years that I haven't had surgery.

I had to have surgery in 2022. It was a knee replacement. That's a long recovery. The year before was a hysterectomy. Do I have cancer? Do I not have cancer? Thank goodness I didn't. That was the best phone call ever. That also is a long recovery. I didn't have the support of all these people. It is amazing. We are all leaders. I forgot where I was going. What was the question?

It’s the team with weariness.

I'm not weary anymore.

I can tell that because you get to the point where you grow. Number one, we're not meant to be alone. One of my favorite verses that I had at the wedding is Ecclesiastes 4:2. It’s like, “A quarter of three strands is not easily broken.” When you weave together your support network, you can go through 90 million times more stress than you could before. Leanna Horne has one of my favorite quotes. It’s like, “It's not the load that breaks you down. It's the way you carry it.” When you have the right team shouldering alongside you, you can do anything. It's not 1 + 1 = 2. It’s 1 + 2 = 11, 111 or 1,000. It's synergistic.

For leaders out there, we have this great man theory. It’s like, “I was with them, and I'm the one.” Maybe you think that in your 30s and 40s when you're out there lighting the world on fire and burning the candle at both ends. The older you get, the more you realize, “Life is way more tremendous when done in fellowship with other leaders with a shared vision.”

Let's be honest. I turned 52. I had to think about that. I'm like, “We should stop celebrating birthdays.” I realized once you hit 50, we should not celebrate. I realized we have to celebrate so we remember how old we are.

The best years are coming.

I am starting to have a life a little bit again. That's new for me. I’m like, “I can plan something.” For a while, we wouldn't plan a vacation we couldn't drive to because we would miss planes. We weren't making it. The other reality is I'm not getting any younger. The buyers get younger. It doesn't matter how much knowledge I have and how good I am at what I do. I'm smart enough to know that I need to start training other people to have that knowledge and information. Build them up and help them be successful. Hopefully, they'll stay with me. If they don't, then I wish them nothing but the best.

It's about supporting us. Honestly, more agents are properly trained out there, which is why I do help agents from other brokerages because if they're not trained or they don't know, that's not beneficial to me. I'd rather people be educated out there in the field because it reflects on all of us in this industry. We can train people. I said to one of our agents under us, I'm like, “You may only be 21, but you will be me someday. I have no doubt about it.” She has the drive, ambition, and enthusiasm, and I'm like, “I have no problem giving you all of my knowledge and information.”

That's the mark of a true leader. The number of other leaders raise up. You're hitting it. This is about the time in life when you start looking back and saying, “Okay.” What did I always hear? The 20 to 40 is the learning. The 40 to 60 is the earning. The 60 to 80 is the yearning. The 80 to 100 is your blowout, and do the highest level of service. You're in that where you're earning power, but you're also starting. I'm glad you're doing it at 52. That's progressive and evolved, Nicole. Good for you.

You do know that I plan to sell real estate until I die.

I know. You'll be signing the last contract. Go to heaven.

I had a client say to me, “I certainly hope you live a long time because I don't want to have to go find another realtor.”

You're not going to be selling another house for me because, as Mike said, “The only time I'm leaving this house is going to be in a hearse.” I'm like, “Amen, we're in it.” You might find us a second or third.

We had that conversation when you bought it. We wanted to make sure it was your forever home, and it's amazing. I learned so much from our dear Molly Garman, who sold real estate until she passed. I'm not as tough as her, but one of the biggest things I learned from her was she did not give her respect willingly, not unwillingly, but as an agent, I had to earn it and work for it. Once you had it, you had it. God loves her.

I know there's a 50/50 in Carlisle of the love and hate from Molly Garman. She said what she said, what she thought, and that was it. She fought for her clients. She was tough. What an amazing role model for me to have starting out in the business. God rest her soul, but I planned fully to still be selling real estate as she was at that time.

My father spoke up until he lost his voice, but he whispered, “Finish the race strong.” That's what you do. We did loneliness and weariness. The next topic he talked about was abandonment. For us puppy lovers, abandonment has a negative connotation, fear of abandonment, but that's not the abandonment we're talking about.

What my father said was, “We need to stop spending time and hanging out with people and thinking about things we like and want to do and think about in favor of what we ought and need.” It was about pruning out the non-essentials, the things that weren't the highest use of our time, and the things that weren't going to get us to where we wanted to go.

Nicole, with all the different things, people come to you who were like, “Try this. Do this marketing. Do this team. Advertise here.” How do you stay tightly focused on your clientele, what you want to do, and your zone of genius? Somebody told me, “Tracey, don't be a jack of all trades, master of none. The more niche you go, the more you grow. You define that.” How do you stay so tightly focused? So

The joke is I'm a squirrel. We have a sign in our office about squirrels. You have to be a squirrel to be successful in real estate because it is constantly changing from minute to minute. You have many plates in the air spinning, and you have to figure out how to focus them all into the same spot and stack them neatly.

You have to be a squirrel to be successful in real estate because it is constantly changing from minute to minute.

My phone rings constantly with the next, latest, greatest, and best things. I don't buy my leads. I don't pay for lead generation. I do a mix of old school and new school. Here's a novel idea. Let's have a personal touch. Send a newsletter quarterly with actual information in it and things people like. Do a customer appreciation event. If I were to sign up for everything that I get a phone call for in a week, I don't know how anybody could keep track of it.

Here's the question. Even if you have somebody in in-house sales who's emailing those people and trying to be in touch with them, are you giving them that personal feeling they need? People forget real estate is personal. If you get married and you have children, you buy a house. Those are huge decisions. Everyone was like, “It's technology. The Millennials are all about the internet. They want to do that.” I'm like, “No.”

I did a class at a convention several years ago about dealing with Millennials. I'm like, “You're missing the boat here. You think that they're only digital. They're not. Yes, we have to text them to tell them that we're calling them and to please answer their phone because they're not going to listen to voicemail and call you back, but they are not as connected as we think.”

I pay attention to what is going on and what the needs are of people. I don't buy into every platform out there that's offering the next latest and greatest thing. I am staying true to what I have done from day one, which is answering the phone, responding to emails, responding to text messages, and sending out newsletters. I hand-sign 1,000 Christmas cards. I start in October, and I hand-sign them.

When it was smaller, I could do hand notes. Now, it's like carpal tunnel. It's a real thing. I at least hand-sign them. Those personal things go a long way because it is personal. With this younger generation, we're seeing that their parents are more involved in house buying. Don't focus on those clients. Focus on the whole family. Make everyone know they're important in this decision. That's probably the key. I don't have to get onto the next, each latest and greatest, because I have the here and now that has been the greatest for many years for me. Why would I change that?

I love that you talk to anybody. Most of our audience is in commission-based real estate, life insurance, financial services, and network marketing. You get it. When you build that book of business, it's all repeats and referrals. Even for speaking in publishing, I don't go out and advertise. So and so heard me or published with me. How'd you hear about me? You get to that point because it's relationship-based.

I'm like you. I love technology. ChatGPT has changed my life, but I'm never going to stop being able to use this mind, connect with people, and hug them. You're unstoppable because you have the resource of technology combined with the personal touch. We're not robots. We're still flushing blood with emotions. We still have needs. You're right. A home is a personal thing and one of the biggest investments most people are going to make in their lives.

This is where I was super smart. When I was looking at the people to partner with, I was smart enough to partner with a few tech-savvy people. That's what we're honing in on a couple of platforms. We don't want to be on every platform. It's too much because people slip through the cracks. People talk about bad experiences more than they talk about good experiences. They're going to remember that more than the good.

We don't want to have too many platforms. We're honing in on which platforms are the best for us to focus on marketing. We have a huge marketing budget that we're like, “Let's do some paper, maybe billboard, and this for digital.” We're blending the old with the new because I don't know about you, but in real estate, realtors were successful a long time ago, before there was the internet.

That's what I tell people. I'm like, “You realized several years ago none of this was around?” It was the dawn of mankind up until several years ago. We have one of our authors who came out with a book in 2022, 94 years young. He is like, “Tracey, I'm going to print off the sheet and mail it to people.” He drove sales through the roof.

Never underestimate. It wasn't his older people. They got it in the mail, and they're like, “Otherwise digital, it's busy.” There are times when I'm not on social media, LinkedIn, or even in my email for days, and it's gone. It's good, especially since tech is another resource. It means enabling, but it's not the answer. It certainly will never eliminate the need for a personal touch.

There is power in print. You see what you touch with what you do. He's an example. Even for our fundraiser coming up, we do an ad in the Pennysaver. Let me tell you. Those bingo people came out of the woodwork. I said, “Let's try this in real estate.” You can tell hardcore bingo people, “I'm going to go for fun.” I'm like, “Go for fun.” Some of them are scary.

I'm like, “This is the power of paper.” Even if it's once or twice a year, the full-page ad. I've had recognition come through from Lebanon of like, “I saw your full-page ad.” Normally, it's nothing in particular, but it's there. They save it. I don't know how often you come across it. I come across it more. I have clients that don't have cell phones and computers.

I have it, too. They'll call me, and they want me to process an order. They don't even pay online. Are you kidding me? A huge portion of our audience is 60-plus. They're like, “Yeah, I’m not doing it.” I'm like, “I'll be here to help you out.” If I didn't have that ability or have a number and let everything bots do it, I'd lose them.

It's being evolved to blending it all.

I have a true bingo story. I'm not going to say what town I was in. I played bingo once at a VFW hall and I made a mistake. It was an honest mistake, but I was never more scared. I said, “I'm never playing bingo again because I'm not savvy enough. They go in there. They're ready.” One of my friends is like, “Go, come play.” I forget what happened. I didn't call something. It's like poker. I'm not going to play poker because if I lose the table, I can go to war, but I can't handle the pressure of poker or bingo.

Your mistake was going to VFW because they do bingo every week. Did you see the people that had their nomes and their five different daubers?

I should've known right then. They were like, “I went to war with these people. It doesn't matter. This is bingo. This is a whole other thing. Get out.” I was like, “Respect. I'm with you.”

The beautiful thing about this is that we have other brokerages. Some of their agents are sponsoring. From three other brokerages, they have reserved a table for ten. It was funny because, in 2023, some of the Hannas can't come out because I picked a date that they're at a manager's meeting in Ohio. I get it. In 2022, they were there. They were like, “Nicole, I can't believe how many agents you pulled in from other brokerages.” I'm like, “It’s because we can get along. We are competing, but we don't have to not get along.”

That's where people miss the boat because I'll even hear from AJ. Carlisle is small. Everybody knows each other. We compete, but we don't have to be ugly about it. Let's be good human beings. Let's come together for the greater good of the children in our backyard. There have been multiple agents in this region whose children, not Howard Hanna, because it's anyone, have benefited from the money we raise at Hershey or Harrisburg. Let's put all the competition aside and let's have a good time. That's been nice for the area because they're like, “We did it in the spring. We're doing it in the fall. Can we reserve another table? That was great.” They liked seeing these other brokerages there. That's what you want.

TLP 175 | Grow A Team

Grow A Team: Let's just be good human beings. Let's come together for the greater good of the children in our backyard.

Competitiveness is so ‘90s. It's collaborating. There are plenty of homes, buyers, sellers, and wealth.

There are not plenty of homes.

The way they're building in South Central, PA, come on.

Who can afford them?

That's a whole other episode. I have no idea. I thank God we got in when we did. I couldn't get qualified to buy a home now. We did loneliness, weariness, and abandonment. Last is vision. I remember growing up listening to people like Zig Ziglar and Og Mandino. I'm like, “These guys are visionary. They're different than me.”

My dad was like, “Tracey, vision is two things. Seeing, having a dream, having a goal, and having a plan to get it done. it's vision, but it's means.” I'm like, “That puts it much more into something that Tracey can do.” How do you keep your vision? You went through some transitions. You've grown yourself and your team. How do you craft the future for Nicole and your Howard Hanna team?

First off, every day above ground is a good day. We're going to start with that. Everything changes quickly in every environment and the world, and you don't know. We're in such a volatile time. Things are crazy. Even with this emergency broadcast test, everyone got theories. They’re like, “What's going on that they're testing the whole country?”

Every day above ground is a good day.

My vision is to continue growing as one unit. We're four legs to a table. We're balanced. We got that. We're growing with the same goals to something better and greater. Does that mean selling more real estate? Sure, that's going to come with it. That's great, but building something unbreakable. The one thing we've learned, especially since there are four of us women and we're strong women, is full honesty.

We got that out of the way. With that, we're going to be unstoppable. We want to continue to grow the team into something that people come to us and say, “We want to work with you. We want to be on your team. We see what you're doing, and we want to be part of something better and greater. We don't want to grow a team to have a bunch of people to say we have a bunch of people. We want to grow a team that has the same core morals, values, and beliefs. The client always has to come first, even if that means you may not get a paycheck. You will because you put them first. They're going to be loyal to you and refer you. It's growing our culture.

Howard Hanna has an amazing culture. One of my partners said to a new recruit that we brought on, “I always knew it. I want to bleed green like Nicole. I can't describe it to you until you're here and you feel the culture. You get the loyalty.” I want to have our team together grow in that same culture that Howard Hanna has fostered for many years and has grown into a tremendous company. Have our team follow in that same footsteps to be customer service driven, and the business will come.

I love that you talked about how when you get in there, it finds you. We go out looking for things, but my dad, with life insurance, it found him. When it found him, he went all in. When you dial in and you finally find what you're looking for, even if you were, it's like your heart recognizes it. They recognize the team, the service they're providing, the enabling collective around them, and Howard Hanna with their reputation.

When those things all coalesce, I love that you said you don't know it until you see it and you feel it. Anybody can work anywhere and get a paycheck. You don't need Howard Hanna to have a good life, but you need something to make you feel like you're showing up for a shared vision with a collaborative team that is grounded. It's called value congruence. You can share those values. You get into this higher level of team building. You could do things for people, where it's not just transacting real estate.

It's a lifestyle. Being with Howard Hanna, being on my own, and having the team are lifestyle choices I made with the team. I'm learning to maintain a little bit of life, and still, my clients come first, but being able to say, “I am out of town, but I have these amazing people that can take you out there. I have my computer.” Everyone knows I don't even go to dinner at a restaurant without my computer in the car. I want to find that happy medium and share it with others and see it. Howard Hanna affords that.

Real Estate is a lifestyle.

There have been times when I've been like, “Oh.” That's loneliness and exhaustion. I'm like, “I'm right where I'm supposed to be. I feel it because of what's been instilled.” That's what I want to share with everybody who comes, works, or deals with. In my bio that you read there, I am not great at writing things. You've read my emails. They're a long run-on sentence of a paragraph, but that's okay. It's a running joke in my house, and I've embraced it.

I was on the phone with one of my best friends. She's at another brokerage. I said, “I have to write this. This was my highlights that I put in.” While we were talking, she typed it up and sent it to me. I'm like, “Is this what you believe?” She's like, “It is. I want you to copy, paste, and put that in there.” I'm like, “Okay.” It was nice to see, and I thanked her. I'm like, “Thank you so much. That's what you see in me.”

That's why we have other people because we can't read our own labels. I have my own coaches because I can help others, but you have to have others help you. The other thing is, Nicole, I'm going to get you set up with ChatGPT. It'll write a bio for you that will flip you out.

I'm ready for it.

I'm not kidding.

I need to refresh my bio and a new picture.

It'll do everything. It'll change your life. It's amazing. Nicole, thank you for that. We talked about the beautiful descriptor of vision. As we wrap this up, is there anything else we have not touched on about paying the price of leadership you would like to share with our tremendous readers?

Paying the price of leadership is good and bad. I have come to learn that, even when you're successful, and leadership is many different things, remember that you're human. I have to remember I am human. I cannot be everything for everyone all the time. I want to be. I do, but sometimes I can't. It's like picking where you keep moving forward and what may be left behind. I'm starting to come into that role and not because of the team, because that's where I was going, and the team was the next step to get me there. Whoever you are, stay true to who you are, and success will surely follow.

My husband and I joke because if we didn't have bad luck in a lot of senses, we'd have no luck. He's like, “Can we get one break? I don't understand.” I said, “Do you know what our break is? Our break is that through everything in our relationship, we've come out strong as a partner for many years together.” I was 17, and now I'm 52. We have two amazing kids, and our family is close. I said, “Every time we turn around, it seems like something's going amiss. We can look back and be thankful that we have so much of a blessing with our family unit.” That's where I say, “Keep being true and don't sweat the small stuff.” Sometimes, it gets to be big stuff.

The greatest blessing of all is what you have there. Thank you for sharing that. I was reading Oswald Chambers's The Devotion and he's like, “You have to keep the vision. God will take you and prepare you. You will launch into whatever when he says you're ready.” We don't know it all. It is good to focus on how far you've come versus how far you have to go because otherwise, women like us are achievers. Until our last breath, we’ll be like, “I should have done this.”

I am not going to have what I should have because I don't have a bucket list.

I'm sorry. I want to do this. We're going to keep doing it.

God has a plan. I said to my client friend, “Let go and let God. He's going to guide you. It may not be always the best, but there's a reason you're taking that path.” My stepfather was an alcoholic. I said to her, “Do you know the Serenity Prayer?” He's like, “Huh?” I said, “Let me finish brushing my teeth and I'll do the Serenity Prayer. Do you know how many times a week I say that? It’s because you have to. You can't let every crummy thing that happens consume you. Push forward. Move on. Don’t live in the past. That baggage is heavy.”

TLP 175 | Grow A Team

Grow A Team: You can't let every crummy thing that happens consume you. Just push forward and move on past that baggage that is heavy.

You need to let it go and keep moving up. That's a tremendous way, Nicole. That's why you're tremendous. How do people get ahold of you? I will put your information in the show notes, but what do you think, website or LinkedIn? What's your preferred method of contact if somebody's looking to hang out with you because you're cool or looking for a tremendous realtor in South Central Pennsylvania? I know everybody is coming to South Central, PA.

My husband says my phone is my pacemaker and my lifeline. You're going to put the link in there, which is great. It comes right to me. It is on 24/7, but cell phone texting is (717) 609-7619, or call the Howard Hanna office in Carlisle and ask for me.

Nicole, I can't thank you enough. It has been such a joy. I learned so much more about you. I already knew a lot. I hope God gives us 45 more years of wonderful friendship and we blow the roof off our dreams and goals together. Thank you for taking the time to share with our readers. I know they got a lot of information and inspiration from you.

Thank you so much for having me on and considering me for this. It is a great honor to be here on your show.

Thank you again, Nicole, and to our readers out there. I want to thank you so much for paying the price of leadership. If you like what you read, please be sure to hit the subscribe button. If you would do us the honor of a review, we'd be thankful. Those reviews mean the world. Other people can tune in and live a tremendous life.

Share with somebody who may need to read who is going through a season of loneliness and weariness how they can truly pay the price of vision and come out on the other side stronger and better. Remember, you're going to be the same person several years from now that you are now, except for two things. The people you meet and the books you read. Hang around with people like Nicole. Connect with her. Thank you so much for being a part of our tremendous tribe, and have a tremendous rest of the day.

Important Links

About Nicole Pearson

TLP 175 | Grow A Team

Nicole Pearson has been a full-time and full-service realtor for 16 of the 19 years she has resided in South Central PA. Her secret to success is exceptional customer service and relentless hard work. Nicole thrives on being collaborative with the other agents during transactions and assisting new agents while they are learning the business. She loves her career and it shows!

Episode 165 - Derrick And Tavia Jackson - Leaders On Leadership

Leadership is not just a title, it comes with a price, and the first cost is loneliness. But those who are willing to pay the price and lead with courage and conviction, will inspire others to follow and change the world. In today's episode, we'll be chatting with Derrick Jackson and Tavia Jackson. They are the joyful married couple who own Tastebuds Popcorn in Concord, North Carolina. Together, they discuss what it means to be a true leader. They share the valuable insights and gold nuggets they earned in their 10 years of experience in network marketing and leadership development. They explore the first cost of leadership as discussed in “The Price of Leadership”, which is loneliness. Derrick and Tavia discuss what loneliness looks like for leaders, and share their own perspectives and experiences about the sacrifices and challenges of the role. Further on, they emphasize the value of resilience, unexpected connections, and more. Tune in now and gain insight on what it takes and costs to be a true leader!

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Watch the episode here

Listen to the podcast here

Derrick And Tavia Jackson - Leaders On Leadership

I am so excited because my guests are Derrick and Tavia Jackson. Let me tell you a little bit about these two. Derrick and Tavia Jackson are happily married. They love the Lord and own Tastebuds Popcorn Concord in Concord, North Carolina. That is the trifecta, happily married, loving the Lord, and popcorn, my favorite food. More about that to come. They have over a decade of experience in network marketing and leadership development. Tavia is a veteran, and she has served in the United States Marine Corps. Respect, sister. I love that. Derrick and Tavia, welcome. Thank you for taking the time to share with our audiences.

Thank you so much for having us. We're honored to be here.

It's our pleasure.

I always like to tell our audiences how we made this tremendous connection. That is through Nikita Koloff. Many of our audiences know that Nikita has been a longtime friend of mine and brother in Christ. He has been on the show himself. We do a monthly Zoom call in the last few years. He connected with you two and then reached out. We connected, and the rest is history. You never know who you're going to get connected with. Do those follow-up calls with people. I can't encourage you enough.

Before we get started, my father wrote a pamphlet called The Price of Leadership based on a speech that he gave years ago. He was all about leadership. In it, he talks about the price of leadership, meaning what you're going to have to pay as a price to be a true leader, not just a leader in name only. Derrick and Tavia, the first price that he said you have to pay is loneliness. We have all heard that, "Heavy is the head that wears the crown. It's lonely at the top," but could you share with our audiences what loneliness means to you and looks like as a leader?

With Tastebuds Popcorn Concord, we launched that business in the middle of the pandemic. It was loneliest at that point in time. We already knew entrepreneurship was a very lonely place but in that particular time, everyone was so isolated from one another. We have the tendency to lean into what everyone is not doing because that's usually where success is. It's outside of our comfort zone. We have gotten comfortable being uncomfortable. We decided to start a business with a lot of human interaction during a time when humans weren't interacting. There are a lot of ideas and great ways to make money from friends but let's take some action.

We agreed in December 2020 to launch our business during the middle of the pandemic. There are lots of feelings associated with the uncertainty and the trepidation of, "I don't have too many people to ask. Everyone I talk to about starting a business now is probably going to try to talk me out of it. Let's keep this one close to our chests and only confide in people that understand our potential and the calling of our life." It was a very lonely start. There was funding available from the Federal Government but we started the idea after all that. It seemed like where we want small businesses to survive, we missed a lot of those windows. That was even lonelier in that regard.

How did you come to popcorn?

I love popcorn. I used to send Derrick all over to get popcorn, or I would chip popcorn places. One day, I asked him to get popcorn for me. He was driving probably about 45 minutes to an hour away to get popcorn. He ran into a gentleman that said, "I want to talk to you about our possible opportunity." Derrick came home. He was so excited. I said, "I'm sure that it's more work than whatever somebody told you. Let's pray about this and make sure it's what we should be doing as a family."

At that time, we had three children. Creed was eight months at the time. Zoe was 7 and Creed was 8 months old. We prayed about it and fasted about it for a month. We asked our spiritual leaders and our pastors, "Can you pray with us and fast with us about this and let us know what you're hearing as well?" One day, Zoe came downstairs and said, "Creed was born on National Popcorn Day." "First, how do you even know that? Two, let me google it."

I did that. Sure enough, Creed was born on January 19th. I was in the hospital for three days in labor. I winded up having him on that third day at 1:00 in the morning. I said, "You mean to tell me I was in the hospital all those days pushing because we were waiting for National Popcorn Day as a confirmation?" It was so awesome. Everyone in our family loves popcorn. We have loved popcorn since we were kids. We have Christmas pictures holding the two-gallon tins. We have always loved popcorn.

Think about the implications of three days. There are a lot of biblical things that were for three days before they were birthed.

That puts chills in my arms.

You saying that puts chills in mine. Thank you for sharing that and your comment about, "Be careful who you tell your dream to. Only tell it to the people that see your potential." Even Disney's closest friends are like, "You're crazy. Don't do this." You have to be very discerning about this when you have the calling because people aren't going to see it. Tavia, we will talk at the end. Popcorn is my favorite. I could eat popcorn in the morning. I love it. When I saw you were popcorn, I'm like, "That's another thing." I love that. We will get back onto leadership because I'm excited about popcorn too. Were you already employed elsewhere or running your businesses?

We were both employed at major banks. I also own two other businesses. One of them is doing makeup. I do makeup for weddings, events, and TV and film as well. Derrick had other adventures as well. We had multiple things going on. We're also very involved in our church. I'm an elder at our church as well. Derrick is a minister at our church. We had many irons in the fire at the time as well.

Did you then look at that timing other than the Lord laying it on your heart because the banks were still not as active or makeup? You have an entrepreneurial streak. What made you decide to go in that direction?

Derrick and I have done business together since we graduated college. We went to Elon University, the Fightin’ Christians, which turned into the phoenix out of the ashes. Everybody loves a good success story and an overcoming story. Right after college, it was Quixtar at the time. It wasn't Amway.

I remember that. Executive Books was involved in that. You're taking me way back.

We built that together. We were dating at the time. At first, he was in the business, and then he brought me into the business. We got married and combined our businesses together. We learned how to do business together with our temperaments, strengths, weaknesses, love languages, and communication styles. We wanted to do something else together. We wanted to add more to our business acumen and what we're doing.

When the Lord dropped popcorn, I was thinking, "It's brick and mortar, God. Can you give me something that people only get online? Do I have to go somewhere?" You realize the risk is higher with the real building. His answer did not change, and I'm fine with that. We wanted to continue to do things together. I'm doing makeup. I do coaching now and things like that. Derrick supported me in everything I was doing but we still wanted to do something where we were 100% together.

In talking about loneliness, how beautiful that not only are you in the covenantal relationship of a marriage but you have taken that to be business partners. The cord of three strands is not easily broken. There's power in that. A lot of the guests that we have on here do have a spouse that works closely with them but there are still times of loneliness. We all go through them but how beautiful that you had a co-partner in life in all aspects. That is truly a gift.

Tavia was one of those people I could confide in. We understood that the world was at such a lonely point that we could be a part of the solution. We can be a catalyst for bringing people back together. If we're going to do that, we have to do something where there's nostalgia involved in family, freedom, fun, and certain themes that are prevalent in our culture. Popcorn was a way to be able to do that. I knew she was going to bring her light, her smile, and all that fun stuff to the equation. When we put our heads together, nothing is impossible.

I love that. The next topic my father talked about was weariness. He said that a lot of times, you're going to be working your fingers to the bone and you're going to be relying on people. Not everybody is doing what they need to be, and it's going to fall on you. You're married. You're involved in your church and your community. You have children. How do you combat weariness?

For myself, it's an understanding that you grow weary in well-doing. If you're not at some level of awareness, you're probably not doing what you're supposed to be doing. You're out of purpose, or at least that's how I interpret it. To be well-doing, there's doing involved. We stay active. We stay participating in this thing called life. We have been a part of the 80/20 equation or the Pareto Principle where 80% of the people do 20% of the work, and the other 20% are doing 80% of the work.

We have been there. Even in that 20%, there's a smaller percentage that is running with what we know. That was nothing unfamiliar to us. We have always been high-level achievers, whether it be in church, whether it be in Corporate America, or whether it be in business for ourselves, or even in relationships. Being able to go the extra mile because there's no traffic there has never been an issue for us. Tavia, do you want to speak to it?

There's a book called Now, Discover Your Strengths. Two of my top five are Responsibility and Relator. One of Derrick's is Maximizer. We take responsibility for what we're involved in. Sometimes you do get tired. I remember one time shortly after having Creed, working, and running multiple businesses. When I woke up, I was crying because I was already tired. I had to come up with my plan and create my system so that I was able to function in a place of peace and not be exhausted.

Weariness is a state of our mentality as well. Sometimes we are mentally tired and mentally exhausted. It's important to have self-care, systems, and family in place. It's important to not carry it all, communicate, and release some of those things. We journal. Our faith is so important to us, being able to trust God in situations and having an optimistic outlook because we know it's not over until it's good. He who began a good work in us will be faithful to complete it.

Sometimes we are mentally exhausted. It's important to have self-care in place, as well as systems and family.

I don't want to look back over my life and the story and say, "You wanted to complain through the story knowing that you were going to win instead of enjoying the journey, believing in God, having faith, and letting praise, honor, and joy be your testimony." I remember that in every situation and everything that happens when I have to tell this story, am I going to be proud of it? How am I going to feel?

I love it. I interviewed Mike Ettore. He retired from the Marines as a Command Master Sergeant. He said, "In the Marines, we call it a bias for action," meaning we're going to get whatever we said. You are coded that way. Another one of my favorite quotes is from Lena Horne, "It's not the load that breaks you down. It's the way you carry it." Life is tough. Think of what Jesus went through. You offload and get the right people. If God called you to it, he's going to equip you.

We don't want to spend 40 years wandering around in circles. That's what grouses will do to you. You will carry that weariness on the inside. We're all externally weary because we're mere flesh and blood, and we're going to break down until we get our renewed bodies but intrinsically, we still should be ready and always look to share that load. That's so beautifully put for both of you.

There's loneliness and weariness. The next terminology my father talked about was a word called abandonment. Abandonment typically has a negative connotation. There's fear of abandonment. I'm in pet rescue. His abandonment was that you need to focus on what you ought and need to do rather than what you like and want to do. I can remember seeing my father. I was a teenager in high school. He was so successful. He was telling me, "You may think I'm successful but I do more in a single day to contribute to my failure than my success."

His point was if you're not meticulous about expunging and staying focused on your best and highest for God, you can do a lot of rabbit trails. With all these things on your plates, because entrepreneurs by nature and people that are gifted tend to carry a lot of different things because they're always in different zones of gifting, how do you stay focused on what you need to stay focused on?

I had to realize that I was willing to do what most people weren't willing to do for a certain amount of time so that we could live a life like no other. I don't believe that this thing called life is a dress rehearsal. We get one major shot at it. There's lots of grace inside there. You can make mistakes along the way but ultimately, we want to use our life so that the use of our life outlives our life. We do everything with the X factor involved, which means we're developing a legacy. We want to have our name spoken well of. We want to be good glory carriers for the father. It's being able to abandon some of the things that my friends were doing or that weren't leading necessarily to success. They were just topical self-care.

Life is not a dress rehearsal. There's lots of grace inside there. You can make mistakes along the way, but ultimately we want to use our life.

The way I like to look at self-care is it's not bath bombs and back massages. It's more about creating a life that you no longer long to escape from. We try to have viable feedback loops for one another, "We're not doing what everyone else is doing. I'm sure it's going to be a lot of fun but it's not the wisest financial decision for our household. It's not the right thing for where we're going and what our calling is. We have to paddle our canoe. We have to run our race." It's cultivating a life around that.

We set measurable goals as well. I have a background in project management. I'm also a certified Scrum Master. In Agile and Scrum, we do two-week sprints. It's very easy for me to set a goal, say, "This is what we need to do. These are the productivity goals that need to happen," and monitor it daily to make sure that it happens. Sometimes we are not focused because the goal and the vision are not in front of us. Maybe we did not write it down. Maybe we wrote it down at the high level but we didn't flesh it out to all the pieces of the goal and everything that we need to do.

We may have a team goal and not make a specific goal for ourselves, realizing that there are so many variables that can impact that goal. We also have mentors and coaches in place that help with clarification and accountability. One day, Derrick taught me to give the gift of no. Sometimes abandonment is, "I'm not going to do that." Walk in your power in it. It's not that I can't. I used to say, "I can't." I can but I'm not. It's understanding the reality of that in a kind way and staying focused.

I had to grow from being a people pleaser but when I looked at it spiritually, my steps are ordered by the Lord. If I'm not being obedient to where God wants me to be and who he's calling me to interact with at a time, I'm missing valuable things that I could be doing for the kingdom and for other people to assist. It's not about the person who wanted me to do something that I had to say no to. Ultimately, am I pleasing my heavenly father and what I'm doing on a day-to-day basis? If he gave us a vision, am I also pleasing him by following through to bring that to pass?

We also decided to be positive about our word choices. There are times when you would say in more so a victim mentality, "I'm not going to be able to do that." Someone invites somebody somewhere, "I can't do that." I get to do everything that I am doing because I'm on purpose. It's not, "I can't." I get to do so and so. It's the mentality of making a positive word choice about the price that you're paying, "I'm going to do this." I get to do X, Y, and Z as opposed to the negative or sad words that we may say sometimes.

Lastly, I want to say that when it comes to staying focused, sometimes our brain does go to different places. We have social media. Some people may not use it as often as others but there are phone calls, TV, and many things that are screaming for our attention daily, even our thoughts. When it comes to our thoughts, I always say, "You can't interrupt a thought with a thought. You have to speak out loud and change the course." It's a simple example if I told Derrick to count to ten.

1, 2, 3, 4.

What's your name?

Derrick.

He had to stop counting to say his name. When you start to speak out loud, you have to stop thinking about what you used to be thinking to say something else out loud. It's the same thing with songs that get stuck in our heads. I don't like this crazy song. I heard it somewhere. It's stuck in my head. I'm walking through the grocery store. This random music they're playing is stuck in my head. This is not what I want to say. It's not what I pronounce. It's not what I want to think. What do I do? I pick a different song to sing and sing it out loud. It's making sure we do the simple things to keep our brain on track and going where we want it to go and then reprogramming our subconscious mind to do the same thing.

When you start to speak out loud, you have to stop thinking what you used to be thinking to say something else out loud.

You mentioned the words on purpose. A lot of people are like, "We need to be on purpose." We all have the same 24 hours every day. I even saw a mug on Amazon that says, "You have the same 24 hours in a day as Beyonce." I was busting out. Time is the great equalizer. It's what you do in those moments. I love how you said not just on purpose but in purpose every day in every way your billable hours like you're a lawyer.

At the end of the day, you go to God and say, "Here you go. I spent an hour dorking around. That wasn't in productive rest. It was wasted." I love that you said that. If we weren't recording, I would stop recording, shout, and run around the room. What you're saying is so exciting but we have to finish this recording. I already have 50 book titles for you. I cannot even get over the wisdom and your giftedness in sharing it. Thank you.

You mentioned the V word for vision, Tavia, when you were answering. Derrick, you did too. Let's talk about the vision. I'm not particularly visionary but my father said, "Vision is seeing what needs to be done and then doing the plan of attack." How do you craft your vision? You've talked about the calling for the Lord and getting the right help but even where you're at now with everything going on, how do you craft what's next? Leadership is all about the idealized vision of the future.

The first thing we focus on is clarity of vision because I'm an ideation type of person. Ideas come very fluently. They're almost like red bouncy balls to a puppy, "I could do that. I'm capable." I could be productive in everything but it's not necessarily in purpose. That helps to prioritize so that we're not serial entrepreneurs but everything is feeding a common purpose. We stay locked in the people who know because I may know how to do a particular task but that person can see it from a different vantage point, whereas the thing that's closest to me may be the most pertinent thing at that particular moment.

Be able to step back a little bit and say, "We know that without vision, people perish." As soon as you get a vision, you stop perishing. That's a very comforting thought. I'm capable of a lot of things and I'm blessed to do a lot of things but I can't do everything. The vision has to align with our priorities as well. There are certain non-negotiables inside there. Our marriage is number one. Our family is number two. There's God, family, business, and country. There are certain things that are paramount to our decision-making in the process.

True Leader: As soon as you get a vision, you stop perishing.

You hit on the underlying foundation of values for your vision. You hit on the family. Once you lay that foundation, Charles always said, "There are only three decisions in life, who you're going to live your life with, what are you going to live your life in, and who you're going to live it for." Once you lay those down, we have a tremendous amount of latitude in Christ to do different things.

Leadership is all about values. When you said everything comes back to the common purpose, can you unpack that? That's the core of life management services. There are a lot of different things I'm involved in but everything overarching goes back to helping people realize the image of Christ that they have. Therefore, they can do anything. How do you thread that back? A lot of our audiences out there are very talented. They have that puppyish entrepreneurial spirit too. Could you help us with some of that?

A lot of times, people make mission statements for companies and organizations. We made one for our family. We also made a family crest for what we represent. Who are we in the world? What is our shield? What do we carry with us? There are a couple of things. I won't give you the whole because it's a lot. We're called to do a lot but one of the things is to set the captives free and to be a free family backed up by free families. Everything that we have done has been bigger than us. When you build something bigger than you, is it scary? Absolutely, but there becomes a sense of obligation to make it happen because if not us, then who? If not now, then when? That's what I would say.

One of the scriptures that resonates is the scripture that says, "The Spirit of the Lord is upon me because He has anointed me to preach the gospel to the poor. He has sent me to heal the brokenhearted and preach deliverance to the captives, recovering of sight to the blind, to set at liberty them that are bruised, and preach the acceptable year of our Lord."

Every situation that we encounter, every business, and everything we're doing is an opportunity to utilize the Spirit of Christ and the same power that rose Jesus from the dead that lives in us to give life, set people free, and heal the brokenhearted, every employee we interact with, and every business we come in contact with. We want our spirit to resonate with and come in contact with people. That brings healing and joy.

There are so many people that have come into our popcorn store. We have hugged, cried, and shared God. They have shared their stories. We have veterans that have come in and told us what they experienced in their duty stations and overseas. I was in Operation Iraqi Freedom too. Some have come in and shared about those experiences and shared about being in Beirut or the wars. To be able to hear people's stories, connect with them, and share the love of Christ, the Word of Christ, and the wisdom that God gives us in those encounters will continually make it never about us and always about Him.

Every time we have the opportunity to share, we want to push people closer to Christ. When we started this business, I said, "I'm sure popcorn is not the end-all and be-all but every vehicle and every venture God gives us is to give Him glory in this time and this season. There are people that are connected to popcorn that need Jesus." We thank God every day that he has utilized a venue and a product to give His name glory and to give us the opportunity to make Him famous.

Popcorn is still created by God. He created us who made the popcorn and then He created the land in one of the days of Genesis. Everything is his. You're bringing glory to it. That's like a song. I love that you use that and that you're sharing that. You said you are living it. You're showing up for everything you do on purpose and living it. It's a very present thing. There's the doing going on but you are manifesting or resonating. When you're anointed, you don't have to announce yourself. It comes from within. We know that's the Holy Spirit shining from within.

You're such a blessing. You're going to bless so many of our audiences out there and be so encouraged because the devil loves to get us, "Are you doing it or not? Why aren't you successful on that?" You're like, "You have to be in that moment and live every day." God takes care of the rest. He will bring you who needs to come into that story and tell you that story.

One thing I understand is that we give out of our abundance. If we're living in lack, then there's only so much we can give. The more prosperous we are when there's nothing missing and nothing broken, we can make real lasting changes and create other change-makers that can make more changes. I look at it like we are vessels. Tavia is the same way. We're vessels to be used. What we put in our vessel is ultimately what we're pouring out because we're blessed to be blessings.

True Leader: If we're living in lack, then there's only so much we can give. The more prosperous we are, when there's nothing missing and nothing broken, we can make real change.

We have experienced many hurdles along the way. Some years ago, the doctors diagnosed me with multiple sclerosis. It's incurable and degenerative. I preach at church. Almost every time it was time for me to preach at church, my arm would go numb and heavy. My vision went out. I couldn't see more than two inches in front of me. Things were happening back-to-back.

My cousin also experiences MS, and she's paralyzed. I laughed at the devil. We're caretakers for her. I said, "The one thing I see every day is what you wanted to bring into my life to bring fear. If this is a package that came to my door, I'm returning it to the sender." The vision that we have for our family gave me the strength to call down fire Heaven and the gift of healing that God put in our lives to not be debilitated or restricted by what a doctor said that I don't receive and manifest it through the Word and other people praying. Our pastors prayed. Young ladies professed hands on me but the healing power of God is true and evident.

There were different things that have happened to both of us. We didn't take those diagnoses and say, "Woe is me. I can't do this anymore. This is over." We fight back. I put scriptures all over my house. I believe the report of the Lord that I am healed. I am not going to take this in, process it in my body, and allow it to be true because we know the power of our minds and the power of our God. There comes a time in our life when we have to fight back. We refuse to give the enemy victory because we have a vision. I said, "Lord, you already told me what our family is supposed to do. Me being sick doesn't line up with your Word and vision. I refuse to lay down and accept this."

In that fight is where you produce the difference between what you know and what you believe. What I know is one thing but I'm going to act according to my beliefs. That's when you hunker down and figure out what you're made of. That's the pressure cooker. Life continually puts us through the pressure cooker but we time and time again figure out what we're made of and what our God is capable of. We're excited about the future.

True Leader: Life continually puts us through the pressure cooker, but we time and time again figure out what we're really made of and what our God's really capable of.

What makes you pop in a good way? It doesn't make you explode. It makes you pop. It makes you pop, and then you bring joy. How beautiful that you went through that because people watch, especially Christians. They watch us all the time. They watch us in our grief and when bad stuff happens. That is the number one time to show your testimony because you can show that you process this stuff and let people know, "The victory is already mine. If not a medical healing or a miraculous hearing, we still have eternal healing. We got that to look forward to."

How beautiful that you're able to share that. Thank you for sharing that with our audiences too. We all have setbacks but even though successful people probably have ten bad things that happen for every one good, you hear about the good. I appreciate that you have shared the victor side of your journey, not the bad stuff because we know that's there. I appreciate you sharing that too because health is one of those things that shake you to the core.

To think about Job and what he went through losing everything and his family but then to destroy his health and have him sit there, what else can there be? I appreciate you sharing that but also keeping the grand scheme of things. It is a grand scheme. It's the glorious scheme of things. We talked about loneliness, weariness, abandonment, and vision. Is there anything else leadership-wise that we have not touched on that you would like to share with our audiences?

We are Tastebuds Popcorn Concord. We do well over 200 flavors of popcorn. I don't know if we got into all that but we do over 200 flavors of popcorn. Somebody is like, "That's not possible." We do well over 200 flavors of popcorn, everything from cookies and cream to cheddar jalapeno, and everything in between. It goes crazy. In our first year in business, we were blessed enough to forge a relationship with the Carolina Panthers down here in North Carolina, the Charlotte Football Club, as well as a lot of other large and well-known corporate structures and entities because we add more fun.

We have done several celebrity golf tournaments, which is where we met Nikita, countless other athletes, and things of that sort. It's cool because we get to be ourselves there or shine our light in those venues. Popcorn is a gift given in love. That's one thing I did not know. It was an epiphany for me. You can get a lot of different gifts and things of that sort but when someone gives you popcorn, they love you. They may not say it a whole bunch but as far as love languages go, number six is probably popcorn.

I was going to say my love language is popcorn. All is forgiven. Forget diamonds. If you bring me popcorn, I'll follow you wherever. We're going to be doing in Heaven what we did on Earth. You have 200 flavors here. You're going to have 200 zillions in Heaven. I can't wait to try them all.

In leadership, I believe that it's important to take away those limiting beliefs that stop us from moving forward. There are so many people. There are businesses and books inside of you. You've heard this voice that said, "You're too old. Did you forget about this and all these little things? Will people read it? Will somebody find out about you?" These tiny limiting beliefs have been planted in our brains.

True Leader: For leadership, it's important to take away those limiting beliefs that stop us from moving forward.

One of the things we know is that when you stop learning, you start decaying. We have to continue learning but we also have to continue reprogramming our brain. It's important for each and every audience, entrepreneur, network marketer, and veteran to think about your subconscious mind and programming and continue to purposely reprogram it daily.

Reprogram what you think about creating financial prosperity. Reprogram what you think about your health and your wellness. Reprogram what you think about your personal success and your self-esteem. Those things don't come haphazardly. We have to be intentional about programming our minds and our brains to live life abundantly and the way God said we should.

We hear all these other things on the news. We live in a fear society. We don't watch the news often. If something happens, my family knows. If I need to know, call me. We don't want to subscribe to that. Ultimately, it's remembering all of those things that we were listening to were subconsciously programming our minds. We wonder why something is a good idea. We wrote it down but we can't seem to move forward to be motivated to do it, "I know I should do it. I know why I should do it. I know why it's important but I can't seem to get going."

Whenever that happens, it usually comes down to our subconscious programming. Knowing that the program is there is not enough. We have to actively reprogram our brain with the right thinking to move forward, be successful, believe in ourselves, walk in what God called us to do, utilize our leadership abilities, and carry out every vehicle he's given us to lead in with those abilities.

The apostle Paul said in Romans 12:2, "Don't be conformed to the world. Be transformed by the renewing of your mind." I read the New Testament with his epistles. Every day and every word, he was so focused and intentional, "I was there but now I'm here." If Paul had to do it every day when he was in the third Heaven, and he had some major inspiration, look at what we have to do. Be as intentional with that mind-renewing. It's not one-and-done. Derrick and Tavia, where is the best way for people to get ahold of you? What's the best way that our audiences can connect with you? I know they're going to want to.

If you want to start with some of those 200-plus flavors of popcorn, banana pudding, white chocolate, birthday cake, jalapeno ranch, Hot Cheetos, kettle corn, or some of those, you're going to go to TastebudsConcord.com. We're on social media. We're on every platform out there. It's going to be @TastebudsPopcornConcord. We're even on LinkedIn. We have a pretty thriving page that's fun to watch because we bring the fun everywhere we go. Those would be some of the most premier ways to get ahold of us.

You can also email us at Popcorn@TastebudsConcord.com. We would love to hear from you. We would love to hear your thoughts. We would love to hear how this may have impacted you and anything else you would like to share with us.

I love it. Make sure you stay in touch with them. Do you do specialty flavors too? If somebody had an idea, could they create one of their own?

Absolutely. We started Mix It Up Monday to have a tangible interaction with our popcorn patrons. We call them pop stars. In Mix It Up Monday, you're allowed to mix different flavors inside the same container. If your flavor is good enough, then it may become an official flavor. We will name it after whatever you want to name it.

We do baby showers, weddings, and corporate events. A lot of companies will say, "Can you do my company colors and things like that?" We also create them for various events and occasions.

I can't believe it. Thank you so much. Derrick and Tavia, thank you for sharing. You're such an inspiration and an encouragement. Thank you for utilizing all the talents that God has given you and for glorifying Him and raising your sweet little babies. Your success is somebody else's miracle. I love that you are continuing to bless others throughout your state and pushing through. Thank you for sharing with our audiences.

Thank you, Dr. Tracey.

I look forward to many more connections with you. I know we will have many more of them when I get down to North Carolina or you get up to Pennsylvania. To our tremendous audiences out there, I want to thank you so much for being a part of our Tremendous Tribe. If you like what you read, please hit the subscribe button and do us the honor of a review. A five-star review would be tremendous. Share this with others so they can hear great ways to encourage others. Keep on paying the price of leadership and have a tremendous rest of the day.

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About Derrick and Tavia Jackson

TLP  Derrick and Tavia Jackson | True Leader

Derrick and Tavia Jackson are happily married, love the Lord, and own Tastebuds Popcorn Concord in Concord, NC. They have over a decade of experience in network marketing and leadership development. Tavia is a Veteran and served in the United States Marine Corps.

Episode 151 - Cynthia Zhai - Leaders On Leadership

Leadership comes with many struggles but what matters is how we deal with them. Joining Dr. Tracey Jones today is Cynthia Zhai, Certified Speaking Professional, TEDx speaker, voice coach, and trainer at Full Voice Consulting. Cynthia shares valuable insights for leaders on overcoming the hard times within themselves and with their team. You don’t have to carry all the burden and keep the frustrations to yourself. At the same time, there is a right way to communicate these things. Listen in and get enlightened by her wisdom as they tackle loneliness in leadership, maintaining your center, and practicing assertiveness. 

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Cynthia Zhai - Leaders On Leadership

In this episode, I'm excited because my guest is Cynthia Zhai. She is a voice coach. She's a professional speaker. She has the CSP abbreviation after her name. It's a credential. She's a bestselling author and also a TEDx speaker. I had the pleasure of watching her TEDx speech. She has helped professionals from over 46 countries across 6 continents to speak with a powerful voice. Cynthia has been a professional speaker and coach for years and her engagement spans 5 continents and 18 countries. Cynthia, thank you so much for being on the show.

Thank you, Tracey. I feel very honored to be on the show.

Cynthia, we connected on LinkedIn through a fellow friend, Bob Brumm, who I have interviewed on the show. Could you share how you became aware of all things tremendous?

In my early days of college, that was where it led me to Charlie "Tremendous" Jones’s quote. Ever since then, I was not only developing my leadership skills but also helping other people develop that.

The quote that Cynthia is referring to is, "You will be the same person five years from now that you are today except for two things, the people you meet and the books you read.” I love that you not only did that for yourself but then you helped others encourage that. I'm amazed. I had a mother of ten order off our website. She remarked the same thing that in her early twenties, she heard that quote. She had issues reading but that impacted her and she went on. She's a prolific reader and so are all ten of her children. It's phenomenal the whole transformation power of books.

Also, the quote changed my life. At the time when I heard the quote, as a college student like many others, I was feeling depressed and I didn't know what to do. That was initially a quote shared by my dad in the Chinese language. Later on, I found out the English quote, which had not only guided me throughout my only college days but my career days. I always share that with my clients and friends.

“Always speak the truth but soften your words.”

That was the spark that ignited this. Isn't that interesting how we can be in such a bad spot but then you hear something and you are ready to take, infuse and then apply it because it doesn't do any good if you don't read great books and meet great people? It's a sweet little quote. You were at that point where you needed a solution and you acted upon it. That's fascinating. Let's get down to talking about leadership. Thank you. That so encourages me. I know it will inspire and bless our leaders because I know they all love that quote too and share that repeatedly.

One of the things that my father talks about in a speech that he gave many decades ago called The Price of Leadership is that if you are going to be a true leader, there's going to be a price that you have to pay. He outlines four different things that are going to happen to you and you are going to encounter. The first of those is loneliness. We have all heard the phrase, “It's lonely at the top. Heavy is the head that wears the crown.” Can you unpack what loneliness might look like for the leader and perhaps when you might have been in a season of loneliness?

These are also some of the concerns that my clients were sharing. They said, “Now, I am in this leadership role that I don't want to get too close with my staff members. There are also times that there is the so-called bad news that I don't want to share with them.” In that way, it does create a lot of loneliness, especially when you have to face all this bad news and challenges on your own. It's almost inevitable that you will feel lonely at the top.

What do you recommend for some of the people that you are working with? As you said, it is inevitable. I always tell people and they are like, “I have never felt that.” I'm like, “You haven't set the proper boundaries because it is a part of leadership.”

I would recommend two things. One is that there are times when we do need to be authentic. It doesn't mean that we don't share the bad news. We do share the bad news but there's a quote, “Always speak the truth but soften your words.” Authentic leadership is also something that many people are after nowadays. Authentic leadership does mean that there are times when you do need to share the so-called bad news and what is the frustration you are going through so that people can understand you more and work with you. It's to be more authentic and honest.

TLP 151 | Voice Coach

Voice Coach: Develop the quality or the state of equanimity. Whatever storms are happening outside of you, you need to develop that inner solidness, that inner centeredness that will not be affected.

The second thing is if you feel that there are things that you cannot share with your staff members, there is a way that you will want to join people who are outside of your company. There are many executive networks. You can join them so that you can share your common frustrations. We cannot suppress these things in ourselves and our bodies because one day, it will become some disease. It cannot be bottled up all in your body. It needs a channel. Have like-minded people to share with and that will be a very good way.

You get that wise counsel too and you are so right that stress kills. Your body can catch a disease of the mind and that's one of the main things that are causes of death. That's outstanding advice. We talked about loneliness. Along with loneliness is weariness because if you are at the top and you have all these responsibilities, even if it's not physical, it's a lot because if you don't perform and not everybody performs, you may not be in business longer. You've got shareholders and all these people looking at you to see if you are able to deliver. How do you combat weariness? What should our leaders do if they are perhaps feeling the effects of weariness?

The philosophy that is in the way we speak and the voice as well is what I recommend my clients to develop the quality or the state of equanimity. Equanimity is that whatever storms are happening outside of you, you need to develop that inner solidness and centeredness that will not be affected by whatever is happening.

You know that tornadoes, typhoons or all these natural disasters can take out an entire vintage or town but in the center of a tornado, there is peacefulness and stillness. It’s because of that stillness, it has this massive power and that's something that leaders need to develop because when we are centered and have that stillness, then we can act with vision, with the right strategy, and cope with whatever is thrown at us.

That's so amazing that you talked about the eye of the storm because I had never thought about it like that but I also thought as far as shelters, they always tell you, “Go to the center of the building where there are no windows.” It's almost like you are going to the center of yourself where you are at the deepest of your own core and the most protected. Stay away from the stuff you can stay away and seek shelter. I will never forget that one because I speak a lot about crisis leadership. I am going to use that.

There's loneliness and weariness. The next thing he talked about was abandonment. Typically, abandonment gets a negative connotation like fear of abandonment. When my father spoke of it, he used to tell me, “Tracey, I do more in a day to contribute to my failure than my success.” I’m like, “What?” He is like, “It’s because I tend to think about what I like and want to think about in favor of what I ought and need to think about.” He was always very intentional about this and hyperfocused that if we cut out and abandon the things that aren't going to move us forward, as a leader, you are going to have to keep doing that. Can you explain abandonment? How do you stay focused and on point?

You need to share the frustration you’re going through so that people can understand you and work with you.

First of all, you need to be clear about what is it. It’s not what you need to do. As your father said, the wise words. When I started my business and even now, the word that I hear the most is, “Cynthia, you are very focused. Since day one, you have been focusing on one thing and one thing only.” That's something that I love to do. It's the same for the leaders. The reason that you are in this leadership role is there must be something in being a leader that draws you. You need to focus on that.

For example, some of my clients love making strategic decisions. They love to see things from a bigger point of view. Focus on what you love. The second thing is don't get distracted by all these other things that might be shining or more than. There may be something new that comes out. Know what you love, what you want to do and at the same time, don't get distracted by all those things so you still stay on track.

It's tough now. There are so many good books or podcasts. You are like, “I never thought about that.” As you said, you have to get dialed in. When I coach people, this is the thing that we struggle with the most. There are so many things we are good at that we could do. As my father always taught me, “There's that one thing that you are put here to do better than anybody else. The joy is discovering that and staying on point, so you don't start drifting.”

How do you recommend the people that you coach to get clarity on identifying that? This is something that a lot of people even leaders struggle with. You heard the age demographic and who I work with. They are still like, “What do I want to do with my life?” They are still dialing it in. What do you recommend for them to help them find that?

One is that we can use the method of ruling out. A lot of my clients know what they don't want but they do not know where they want. I said, “We rule out what you don't want first and we look at the opposite.” That's one way. The second thing is very important. In a post I shared, I mentioned that struggles are blessings in disguise. The reason I'm doing my work is because of the struggle that I went through. As your dad was saying that we are put on this planet for that one thing that only we can do.

How do we know that thing? It's from our struggles because, with the struggles that we are going through, no one would experience the exact struggle that we have experienced. If you are learning the lesson from the struggles, you will see why you are going through the struggle. In my early career, I was not heard and assertive. I went on a journey to be more assertive, to be heard and now I teach people how to be heard. My struggle became my calling. It was a blessing. Look at your struggles.

Voice Coach: A lot of people know what they don’t want but not what they do want. Rule out what you don’t want first and then we can look at the opposite.

My work for 2022 was speaking more with my authentic voice. People are like, “Have you had trouble with that?” I’m like, “Yes.” It's being your most authentic version of a leader and speaking the truth but softening your words. Do you find that people sleep better and get such a sense of release? I don't mean that it doesn't matter how it's received but you feel so much truer to yourself.

I was even having some heart issues like pain and I'm like, “I can tell what's going on. I'm not being authentic in my voice when I share with people.” The more I dialed that in, I don't have sleep problems anymore and it's not fine. You deal with it but I am being true and speaking what needs to be said. Have you found that with your clients?

Yes. It's a sense of liberation.

It can combat weariness because I was finding that I was getting very tired emotionally and spiritually, not physically because there was this constant tension. I was holding back and not saying what needed to be said. It was draining me.

I was sharing that earlier on in my career. I was not assertive. Whatever I felt, I didn't say it. For example, someone did something that upset me but I didn't say anything. I will carry that with me for as long as it can go and then I will stay away from that person. There are only so many friends you have and if you stay away from every one of them, at the end of the day, you are lonely.

What I have learned was when someone says something that upsets me, I would tell that person, “What you said made me feel sad.” The response that I’ve got was, “I'm sorry. I didn't know.” I then knew they didn't mean it at all. It was me who was overthinking. Once I said it, I never resent that person anymore so we can keep this relationship. I didn’t need to become lonely eventually.

There must be something about being leader that draws you. You need to focus on that.

I love that because you allow them to explain themselves rather than jumping to conclusions like you know their motives because we all say some brusque or pretty stupid things. I love that you approached it that way. Would you recommend being able to use that method in the workforce too if a coworker, a colleague or a boss says something? Do you approach the same thing and say it the same way?

The example I was giving was with a coworker when I was working for a corporate in the past.

If they go, “Yes, so what?” versus, “I'm sorry,” then you know this is not somebody you need to worry about anymore. That's abandonment. The last thing he talked about was the vision. A lot of people have different aspects of vision. Some people are like, “I'm not a visionary. I'm a doer.” My dad always said that he was pragmatic. He had these big picture ideas but it was always very much every day, every person could work this out.

He used to tell me, “Tracey, vision is nothing more than seeing what needs to be done so there's that future aspect but then doing it because otherwise, it's just talk.” Can you share with me what your idea of vision is? How do you continue once you’ve got clarity on what you wanted to do in this experience of where you weren't assertive? How you continue to hone your vision because you have been doing this for quite a long time?

Vision, to me, is also a big picture. It's not only a big picture but also a big picture down the road. In a few years, what can we do? What will happen? At the same time, I like that we are drilling down this big vision into something actionable. People say, “I want to hone my body. I want to get fit,” but you cannot just think about it. You want to do the very first thing. The first thing is not, “Tonight, I'm going to go jogging for twenty minutes,” especially if you haven't been jogging for twenty years. The first thing might be, “Now, I'm going to go down and jog for five minutes.”

Especially with leaders, if there's no vision, you are not a leader. You do need a vision but at the same time, break that vision down into small actionable steps like assertiveness. The small thing I did was how I was ending my sentences. When I was not assertive, I realized I was saying, “I want to do this.” It sounds like a question. That was the small actionable step I was taking which is, “I want to do this.” Instead of making it sound like a question, I'm making it sound like a statement. That one small change made me sound more assertive. That was one of those small steps.

Voice Coach: We need to not only upscale ourselves but also elevate ourselves in terms of not only skills but also mentally, emotionally.

I love that you talked about breaking it down to small steps or chunking as I call it but you hit on something. Leaders create something out of nothing. Something that wasn't there, they create. Managers are the ones that execute making things work. It's important as a leader. You can't just be showing up and watching things run. You have to be this blue-sky person whereas the flip side of the coin is the blueprint people. Both are very different skillsets.

I love that you brought that up because as a leader, I had to look at this and go, "Am I leading? I'm leading myself but am I engaging in leadership?" which is a whole different realm. I love that you touched on that important nuance. We have talked about loneliness, weariness, abandonment, and vision. Can you share anything else that you would like? We have an open floor. I'm fascinated with working with people. What is the demographic of most of the people that you work with? Is it male, female, young or old? What is it?

Most of my clients are in the C-Suites so they are the senior executives in the companies. The loneliness problems and all these problems that we are talking about, they do experience and share. In my early career, men will account for about 60% to 65% of my clients. Now, it's about 50% male and 50% female. One of the main reasons is because more and more women are going up and showing up in the C-Suites as well, which is a good thing. In terms of age for my clients, the average age is about 45 and above. I don't have younger ones in their 30s. I also had old ones. I always mention him. My oldest client, when he was working with me, he was 82. In 2022, he's 90.

I've got authors in their 80s. For our readers out there, as you go through each stage, evolve as a leader and get more clarity in your vision or perhaps you have had changes. You are done with this career or the next one, I can't tell you how important it is to continue to hone your leadership voice. When I came to 2022, I'm like, “This is the voice I'm using.” It isn't that I haven't already been back here for years running the company.

It's that now is the time for the next phase. I'm rolling out something different and I have to find that voice. How do people get in touch with you because I can't encourage our leaders enough to consider continuing to craft their leadership voice? You want to do it up here with tremendous books and update your circle with tremendous people but that voice is such an important part of sending out and communicating all the tremendous things that are coming into you.

The best way is to connect with me on LinkedIn.

Instead of making it sound like a question, make it sound like a statement. That one small change makes you sound more assertive.

That's where we met.

That's one. The second source is my website. My website is PowerfulExecutiveVoice.com.

Cynthia, you gave me quite a bit of wonderful things to think about. Are there any last thoughts or parting words from our guest?

Everything we do for the leaders is not just learning about the skills and techniques. The most important thing over the years that I have realized is that we need to not only upscale ourselves but also elevate ourselves as a leader, in terms of not only the skills but also mentally and emotionally. Once we are able to elevate ourselves to the next level, you will see things start to flow. Even though I haven't been the CEO, I have led nonprofit organizations and my small team. That's what I felt. Whenever I elevated myself to the next level, I started to feel that things are flowing. That's what I would recommend to our leaders.

For our readers out there, this was Cynthia Zhai. We have the connections that you can reach out to her. Cynthia, thank you so much for everything you shared with us, for your wisdom, and for helping make a difference in other people's lives so they can go out and be the leaders that they and the world need. To our tremendous readers out there, if you like what you read, be sure and hit the subscribe button and leave us the honor of a review or a comment.

We answer all those comments personally. Please share this with a friend as well. Come on over to TremendousLeadership.com and check out all the tremendous books, resources, DVDs and CDs. We will introduce you to a world of tremendous people to help you continue your upward trajectory. Thanks so much for being a part of our tremendous tribe. Have a tremendous rest of your day.

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About Cynthia Zhai

TLP 151 | Voice Coach

Cynthia Zhai is a Voice Coach, Professional Speaker (CSP), and Best-Selling Author. She’s also a TEDx speaker. She has helped professionals from 46 countries across 6 continents to speak with a powerful voice. Cynthia has been a professional speaker and coach for the past 19 years and her engagement spans 5 continents in 18 countries.

Episode 149 - David Medansky - Leaders on Leadership

Episode 149 - David Medansky - Leaders on Leadership

With all the weight loss programs out there, how do you know which ones will work for you? Today's guest is famously dubbed as The Overweight Person's Best Friend, David Medansky. As somebody who was fat and told by his doctor he had a 95% chance of a fatal heart attack, he learned how to reduce weight without dieting or exercising. Now he feels great, has more energy, and improved his overall health. He joins Dr. Tracey Jones to share his health knowledge regarding what works and what doesn't. David is anti-diet and focuses more on changing and adjusting your lifestyle for long-term health. He boils it down to 9 Principles in his new book, Break the Chains of Dieting. Learn all about it by tuning in!

Episode 146 - Al Argo - Leaders on Leadership

As a leader, you have to be equipped with different skills to communicate and deal with things correctly. In addition, you have to be focused on overcoming adversity, making tough decisions, and staying committed to growth. Join your host, Dr. Tracey Jones, as she interviews Al Argo about all of these things and his unique perspective in leadership. Al Argo is a motivational speaker and author. He also speaks on overcoming adversity, gratitude in life and business influence, positive impact leadership, and missions. What price must you pay to be an effective leader? Al provides a deep dive into some of the components you have to deal with as a leader, including loneliness, weariness, and abandonment. How will you overcome these? Tune in!

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Al Argo - Leaders on Leadership

I'm so excited because my guest is the one, the only, the tremendous, Al Argo. Let me tell you a little bit about Al. Al is a skydiving accident survivor, a motivational speaker, an eight-time author and speaks on overcoming adversity, gratitude in life and business, influence, positive impact, leadership and missions, and helping you create ARGO, which stands for A Really Great Organization. Al is an expert in helping professionals achieve more, relate better, grow faster, and overcome obstacles. In addition to all that, he has been a dear friend of many years of my mother and father and myself as well. Al, thank you so much for being on our show.

Thank you, Dr. Tracey. What an honor to be with you and all of our readers.

Tell a little bit about the intersection of you and my father. I like to set the context of how long we've known people. I had a gentleman on who we connected on LinkedIn. Before I even knew about coming back to Tremendous Leadership, you were a part of Tremendous Leadership.

Your dad was always proud of you and his whole family. I first met Charles "Tremendous" Jones back in the early 1990s. I sold books for two summers with a company out of Nashville, Tennessee. That's how he and I connected. We stayed in touch. Toward the late '90s, I ended up transitioning over into Asia, began to work with John Maxwell training leaders overseas, and still work with a nonprofit organization that I've been with ever since then.

Your dad was coming over and visiting us, and then your mom came over and visited us different times, not once, but several times. He and I would speak not only to Christian Ministry groups like Haggai Institute, but we'd also speak for Corporate Asia. I remember doing events with the Napoleon Hill Foundation. He was so proud of you and thankful for all of his readers and listeners, not only in America but in Australia. I still run into fans of Charles from Australia. Several years ago, I did an author publishing masterclass down in Perth and came across fans. Even though he's been in heaven quite some time, his legacy, the influence and impact of Charles "Tremendous" Jones lives on.

He loved Australia, and we still get orders every now and then. They're effervesced and efficacious as he was. He loved them. I interviewed Nikita Koloff.  Al was one of the gentlemen in our monthly Godly Guys and Gals group, our little mini-mastermind, where we get together. We're all speakers, authors, and Christians who share with one another because that's what we're meant to do. Al brought me into this a few years ago. I was so honored. I'm like, "Do you want me to be with you guys?" It's been such a tremendous help.

I'm so thankful, not only for you but for Nikita and our whole group. It's a small group but very powerful and influential group. We're like your dad. Until his last breath, he was always learning. I tell people, "My name is Al. It's an acronym for a lot of things, but one of those things is Always Learning." I don't know if it was your dad or someone else, but they taught me always to have a book you're reading and writing. Those two things were huge in books. When I was a young boy, I didn't have a TV. All I had was a library. When I was 14, 15, my dad said, "If you want a TV, you can buy it." I bought and watched it for a little bit, but I never lost my love for books.

He took our TVs out of the house. We were in high school and didn't watch that much. This was in the early '70s. He's like, "You don't need that," and we didn't need it. We wrote book reports. I'm thankful for that. Let's get right into the topic of leadership. My father loved leadership, but he was very pragmatic about it. He did not shy away from the tougher side of it and had a speech called The Price of Leadership where he said that there are four components that if you truly are going to be a leader, there's a price that you're going to have to pay.

It's worth it, but you're going to have to pay for it. The first one he talked about was loneliness. We've all heard that it's lonely at the top. Could you unpack what loneliness means to you as a seasoned leader? Maybe share a time when you were in that season. Maybe a tool for our readers if they are walking in a time of loneliness.

I heard your dad speak to a lot of different audiences from the time I was in college to the time I was in ministry and Corporate Asia. All of us, whether we're brand-new leaders or seasoned leaders, can go through a season of loneliness, whether that's a short or extended period of time. For me, when I was selling books, that was hard because you're out there by yourself. I didn't know how to sell.

I began to learn how to sell when I was 14, 15, and then the company kept doing sales training. Continuous education and ongoing education are important. That's why you and I train in Corporate America, Asia, and different places. Loneliness is different than being alone. Leaders, by nature, oftentimes are alone. It doesn't have to impact us negatively. It's what I'm saying. We've served in Asia for twenty years, the first ten years in Singapore, and the last ten years, we've moved over into the Philippines. We travel a lot. The whole concept of loneliness is about making decisions that are tough and giving up the good for the great.

This goes into these criticisms that are tough. The next thing he talked about was weariness. If it's tough, it wears on you mentally, physically, spiritually, all that good stuff. How do you combat weariness so you can continue to go through those tougher seasons and still stay robust and strong enough to move forward?

Overcoming Adversity: The whole concept of loneliness is really about just making decisions that are tough and giving up the good for the great.

I'm a big believer that you give each day all you've got. I start the morning with journaling. I wish I'd begun to do this when I was in my early 20s or late teens, but I've honestly begun to do it in the last few years. I've not missed a day doing this consistently since I've started. I talked about yesterday and today, but I could talk about 4 or 5 years down the road in my journal. I'm not doing it by hand. I'm doing it right here on my laptop, and that way, I'll always have it with me. It's also searchable.

I write my to-do list in my journal, which is important, but I also write my goals. I even write a small prayer and a gratitude list. These are the things that I'm doing every day. As far as weariness, in particular, I also make sure that I rest well. I've written a book about morning habits called Wake Up and Shine, but I've often thought about writing a book on rest and the importance of sleep. How we combat weariness is we honor the Sabbath. It's okay to be tired, but we don't want to be too tired.

Someone passed away, and he left notes on his desk. This was an older preacher, a gentleman from North Carolina. Found on his desk was, "At the first sign of fatigue, I'm going to rest." I thought that's pretty interesting because I've not followed that. I work hard. I worked through my fatigue oftentimes, but this older preacher in North Carolina had a different view. That's interesting because we work hard, but we also want to rest as well. We honor the Sabbath and rest well at night.

How I've combated weariness is, one of the first things that I do in the morning is I drink lots of water. I've learned that from the Japanese. They drink water. While weariness comes, we don't want it to linger. It is part of the price that we or others have to pay. I've got an acronym toward the end when you asked me as we get through the next one because we've talked about loneliness, weariness and there are two more.

That glass of water thing is huge. When I reclaimed my health, that's the first thing I do in the morning. Go get and drink an eight-ounce glass of water. That's amazing what you do, but I love that you talk about you're being very intentional with writing down in the gratitude. Sometimes weariness comes from a lack of focus. You've pulled so many ways in, and you're tired. You're like, "I didn't get anything done," and then you feel more tired. How can you be tired if you are unproductive?

That lack of focus drains you, and that's getting to our next topic. You need to do a book on rest and the Sabbath because that is critical. We're still flesh and blood and the temple. We need to take care of that. The next thing my dad talked about was abandonment. Abandonment typically has a negative connotation, the fear of abandonment. In his world, abandonment was abandoning what you like and want to think about in favor of what you want and what you need. It was a real focus. I'm like, "How'd you get so successful?" He's like, "I do more in a day to contribute to my failure than I do my success." He would get spun off on other things. How do you abandon stuff and stay truly focused?

When a lot of people think about abandonment, it might have a negative connotation, but it doesn't have to be because it's us abandoning what? It might be good, but it's not God's will. It might be good, but it's not great. TV in and of itself, it might be good, but it's not great. I'm not preaching against TV. Back in the '70s and '80s, a lot of people preach against TV. One of the reasons why we grew up without TV is because someone preached against it, and my dad threw it away. Your dad probably did the same. When we talk about abandonment, it's about us giving up the mediocre for the incredible.

God promised us life and life more abundant. AL is an acronym for a lot of things, but it's also an acronym for Abundant Life. That's God's promise for you and me if we not only know about him but if we know him. God wants us to do four things. He wants us to know him and have freedom in him. Just because you know Him, it doesn't mean you have freedom. He wants us to know Him and have freedom. He wants us also to understand our purpose, whether that's Corporate America, Corporate Asia, or even ministry. Your dad loved the ministry. He often told me, like, "Why couldn't the Lord call me into the ministry?" I don't know if he ever told you that.

He did all the time.

I've been able to walk that fine line of ministry and marketplace. I love it. I'm so thankful for being able to work with the bankers in Nepal, tourism departments in very interesting countries across Asia. I'm very grateful for your dad and other mentors. This whole concept of abandonment is we give up the mediocre for the best for that day. I do write every morning. I don't do one thing every night, but as we're going to talk more, I do this often, is I review the day. I ask myself what went well and what I could've done better. I'm being transparent.

My morning routine is very solid as far as exercising, water, and getting my morning started. Those seven habits are outlined in the book, Wake Up and Shine. We're talking about the price of leadership. We've talked about loneliness, weariness, and abandonment. There's one more, which these three leads to vision, which is very important. Do you have any other comments on weariness?

No, weariness in your abandonment. I love that you are always looking at abandoning every day, and it's a daily thing. We were on point, but it's like your car. You constantly have to be tweaking, preventative maintenance, and rest. It's like you dust your house, and a day later, there's dust. It's a constant tending to getting out the weeds, the non-value-added, and staying on point. You never, ever can sit there, and maybe for ten seconds you can, and then stuff starts happening again. That was beautiful talking about abandonment.

Overcoming Adversity: How we combat weariness is how we honor the Sabbath. So it's okay to be tired. But we really don't want to be too tired.

We're talking about abandonment, and then I circled back to loneliness and weariness. If we rearrange those three things, I like acronyms and alliteration. I do this all the time, even with my last name, when I teach sales. Our sales professionals, if we give a great offer, that's what we want to do. As far as consulting organizations, we want to give ARGO and help build ARGO, which is A Really Great Organization.

If you rearrange those first three things, loneliness, weariness, and abandonment, it's LAW, Loneliness, Abandonment, and Weariness, and that's the law. A lot of our readers love the Lord and have a real relationship with Christ like you and I do. Some may not, and that's okay because we love everybody. We welcome everybody to your leadership broadcast. I love what you're doing, the people that you've interviewed since you've begun this.

I can't wait for the future, but we're not living under the law. We're living under grace. For me, have I dealt with loneliness? Yeah, we've dealt with it. Has it been a big issue? Not so much because I'm never alone. We have to abandon the mediocre to achieve God's best, but that's okay. We give up so we can go up. We grow weary. Sometimes we get tired, but it's not a big issue because we pay the price, but he paid the ultimate price.

I want to bring that out because it's close to Christmas. When he visited us over in Singapore, your dad told me these stories about keeping up the Christmas tree all year long. You can maybe give us more insight because I never got to come up to the house. To this day, I've never been up to where you grew up. Even when your dad passed away, I was overseas. It was very challenging for me to get back. I wanted to. In my spirit, I was there, but he told me these stories about keeping the Christmas tree up all year long.

We're coming into the Christmas season. As I prepared for this interview, I realized Loneliness, Abandonment, and Weariness are an acronym for LAW, but we have a vision. The law leads into vision. God gives vision. We know that verse where there is no vision, the people perish. Vision is also the price that we pay for leadership.

How do you hone your vision? Dad was pragmatic, down-to-earth, not fancy talk at all because he was real. He would say, "Vision is seeing what needs to be done and then doing it." How do you incorporate this into your leadership?

I'm a big believer in goal setting, but I also take action toward those goals. The Bible says, "Faith without works is dead." I shared that verse with a corporate audience in Asia. Some of these young people had never even heard that. We have a lot of faith in different things. I have faith in the chair that I'm sitting in. I have faith in the car that we drove up to speak at an engagement in North Carolina. If I'm flying to Asia, I certainly have faith in that airplane and the pilot.

Even with that pilot in that plane, that plane naturally will tend to get off course, and vision is the act of pulling it back on the course to make sure it gets to the right destination. Even before we were born, God knew all of our days. He understands our purpose and the plan that he has for life. Many people never discover that purpose. No wonder a lot of people aren't happy and don't have real peace.

Whether your purpose is working at the post office or driving a truck, or selling insurance, I met with a guy who's been in the insurance for several years. I told him about your dad. I was like, "You got to read some of these books." Every one of us has a purpose and a vision. If we get it, we'll understand that the desires in our hearts were probably put there by God.

I love that you tied it back to freedom. I heard a quote and tried to find who did it, but they said, "For the center, this world is the closest to heaven they're going to get. For the saint, this world is the closest to how they're ever going to get." Even in our most lonely, tired, messed-up days, we have that freedom. I love that you brought that because that gets the wind back in your sails. We don't just do it on our own.

Those of us that have the faith paradigm know may be alone, but never all alone. When we are weak, he is strong, and abandonment is constantly, as Paul said, "Dying to self," and then we get into another biblical principle of vision where there is no vision that people perish. I thank you for that, Al, and those insights and how you're weaving that into all aspects of your life.

I believe that the best for you and me is yet to come. We have to keep learning and also apply what we're learning.

Overcoming Adversity: We just have to keep learning and also applying while we're learning.

Somebody told me this, "Embrace, but then you have to integrate. Faith without works is dead." We're still learning, but our minds, all the leadership stuff says, cognitively, if you keep your mind active, you can stave off senility, all that stuff. Retirement is not a biblical principle. We're meant to keep going and growing. That's why I love our tremendous fan base because these are seasoned people that already have 1, 2, 3, 4 great successful careers. They're always still like, "There's more." That's what true leaders do, always growing and sowing.

Somebody at lunch asked me where I plan to retire, and I'm like, "Retirement is not even in my mind." I'm barely half a century. I'm so grateful that I've known your dad and family for many years. I declare that for me and my future and the ministry, the marketplace, everything that our hands, the consulting or the books. I love Asia. We've invested two decades. The legacy, the generation that will come as the Lord tarries.

They asked me, "Where do you want to retire?" I'm like, "I want to live forever in Asia." The truth is I go back and forth. I'm at home in America, even though the weather's getting cold. This will be my first Thanksgiving in America since 2015. I'm very thankful to have a Thanksgiving birthday and Christmas in the US in 2021. It's interesting but cold.

Come up to Pennsylvania, where it's even colder, and we'll give you some beautiful winter.

Do you have your Christmas tree up yet?

No, after Thanksgiving. I like to add, "Keep a tree up all year round," because that reminded him every day about the birth of Jesus. When you look at that every day, it helps keep you focused. Every day, there's my reminder that this price was paid for me, and I can live as a free, liberated child and claim my inheritance. I love the tree.

I don't keep a tree up all year round, but maybe we should.

I changed mine out every month. It's a seasonal tree, but it still is the joy of the seasons, the remembrances. It all hearkens back to the birth of Christ. We have Easter for the resurrection, all those data points, and everything in between. We've covered the four points. Share with our readers, too, how you do walk in the ministry and the marketplace? I want you to share a little bit about your ministry and what you're doing with that?

Our purpose in Asia and even in America is to teach. I tell people that it's all about the team. I like acronyms. We're all about Teaching, Equipping, Activating, and Mobilizing. That's an acronym for TEAM. Specifically, we want to help the Asian church move forward and become all that God wants them to be in the ministry. In the marketplace, we want companies to make sure that they hire the right people. I'm teaming with a group of high-level industrial psychologists who've developed software to help HR departments hire the right people. We're not talking about small companies, but these are companies that are 500, 1,000, 1,500, 5,000 employees or more, whether it's Asia or America.

In the ministry, for many years, whether it's a relief in Indonesia after the tsunami, we'd help train a team of locals and were mobilized immediately to go in after the Christmas tsunami back in 2004. It killed 144,000 people in 15 minutes. It's a hard area to get into, but the US government under the USAID got in. We got in as a religious nonprofit. They're still effective ministries in that area there in Indonesia. We work with Bible schools across Southeast Asia. We do relief, whether it's the tsunami. We've done volcano and typhoon reliefs. It's very sad, some of the craziness.

When you talk about loneliness, abandonment, and weariness, when you see some of that without the grace of God, you can tend to go that way. Thank God for vision and provision. The ministry may be a relief, or education, whether that's elementary education or reading programs. One of the reasons why I do the books is to promote literacy and encourage children and parents to read to children. Our readers can find the kids' books on Amazon. We promote literacy, do relief, leadership training for the church and corporate. I get bored easily. Someone told me not long ago, "You might have ADHD." I'm like, "I've never been diagnosed with that." They went on to say, "If you do, you manage it well."

It's like loneliness and weariness. It can be a good thing.

I don't want my hand in too much. Whatever I do to be done with excellence, and I want it to be fruitful. We've talked about vision, but we also need people to pray for us and support us, but we need people you and I can delegate work to. John Maxwell always teaches that you inspect what you expect. That's so important. There are other aspects of leadership, including numbers. I may not be a natural numbers guy, but I understand that numbers tell a story. At the end of the day, if I know the numbers that matter, I can see how my day went. Whether that's a Sunday in church or a Monday through Friday in corporate, the numbers always tell a story.

Overcoming Adversity: We need people not only to pray for us and support us, but we need people to help, that you and I can delegate work to.

Al, what is the best way for people to get in touch with you?

Anyone who might want to donate to the ministry can receive a tax deduction if they're given in America. I have a URL, a short link that would go right to the ministry site. It's www.Bit.do/AsiaMissions. If they want to look at the books, they can search Al Argo on Amazon or Al Argo on Audible. If they want to get in touch with me as far as consulting or some of the HR work we've been doing, or to ask a personal question, they can connect with me on LinkedIn and message me.

There's only one Al Argo on LinkedIn. That's a skydiving accident survivor, author, and consultant. There is a couple more Al Argos out there on LinkedIn, but they don't have any pictures. I'm not sure who they are, or even if it's a fake profile, but my LinkedIn profile has a picture and it is very clear which one it would be.

Touch on some of your children's books because the readers need to know you've got some kids' books, too.

Thank you. When I was down in Australia, my event organizer named Chris, he’s a pastor, a corporate guy, and an all-around good guy. He's my good friend. I've known him for years. We've attended events together in Canada and America. He was coming up to Singapore and the Philippines to see us. He invited me down to do not only speak at a leadership event, but we also did an author training masterclass. On the night before I was leaving Australia, he took us out for ice cream. In that ice cream shop, he got the hiccups. In the Deep South where I'm from, if you get the hiccups, you're going to get scared.

I looked over at him and scared him. He never had that happen. He had a fit. The whole ice cream shop got silent. We all bust out laughing because his hiccups were gone. I made a comment. I said, "Don't worry. I've written the book on hiccups." I was joking, but the next morning at the airport, I wrote this cute, almost like a Dr. Seuss type rhyme. It all rhymes.

At the end of the book, I wrote about 5 to 7 true hiccup facts. This is a book for early readers. It rhymes like Dr. Seuss. All the artworks are hand-drawn. All the parents and the little kids love. That was the first book. I wrote a book about hiccups, and it's based in Australia. A couple of days later, I wrote one about doing number two, which all kids have questions about. I didn't realize a lot of parents would go to that book when their kids had questions about potty training, but that's pretty interesting.

I wrote one about hiccups and then sneezing. Those are the four books in the kid's series called The Adventures of Chris. Chris is a real person. All the books are educational, and our goal is to give away 1 million books in Asia. What we do is whenever someone buys a book on Amazon or they buy a book at one of our events, we immediately donate a book in Asia as well. It's a neat little giving model that we have.

Al, thank you so much for what you meant to my family, the blessing you continue to be to me and for sharing your wisdom with our leaders out there and our Tremendous Tribe.

What a tremendous opportunity to be with you. We have the opportunity to be together every month via our speaker and author mastermind. Thank you for being a part of that. Thank you for being a friend to our family and ministry. We appreciate your prayer and support and friendship. It means a lot to us, and we love you. I love your mom and your dad. They're great people.

You as well, Al. Thank you so much. To our tremendous readers out there, thank you so much for taking the time to read. If you haven't done so yet, please hit the subscribe button so you don't miss another episode. If you do us, the honor of a five-star review, we’d be so thankful. Drop us a note, we'd go ahead, and I forward anything you say to Al, and we answer all of our responses.

Please, make sure you go over to TremendousLeadership.com, sign up for our email letter, where you automatically receive two free weeks of eBooks in addition to making sure you don't miss another episode. To our tremendous leaders out there, you keep on paying the price of leadership. We're right there with you. We're so thankful for you.

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About Al Argo

Al is a Skydiving Accident Survivor, Motivational Speaker, 8x-Author, Speaks on Overcoming Adversity, Gratitude in Life & Business, Influence, Positive Impact Leadership & Missions. Helping you create ARGO (A Really Great Organization!)

Episode 143 - David Inemer - Leaders On Leadership

Episode 143 - David Inemer - Leaders On Leadership

You could be quite unpopular at times, trying to do the right things for the right reasons. But good leaders have to be able to stand on an island by themselves to fight the good fight. Host Dr. Tracey Jones presents David Inemer, the Teacher and Motivational Speaker at William S. Hart Union High School District. David talks with Dr. Tracey about how people often take leaders for granted because they don't see the work and ethic it takes to lead. The key is for leaders to learn how to maintain the right balance between professional and personal life. They also take us further to David's work with young leaders and how they are leading them to greatness. Tune in!

Episode 142 - Dr. Bob Nelson & Mario Tamayo - Leaders On Leadership

Episode 142 - Dr. Bob Nelson & Mario Tamayo - Leaders On Leadership

Leadership takes a toll on leaders. It’s important to recognize that and have strategies in place for yourself and your team to balance it out. Joining Dr. Tracey Jones are Dr. Bob Nelson, the President of Nelson Motivation, Inc., and Mario Tamayo, the Principal of Tamayo Group, Inc. Bob is recognized as the leading authority on employee recognition and engagement. Mario is known as a no-nonsense consultant specializing in leadership and organizational performance. The two have come together to share insights from their latest book, Work Made Fun Gets Done!: Easy Ways to Boost Energy, Morale, and Results. In this episode, they discuss their thoughts on the burden of leaders and how to cope and manage loneliness, weariness, and the importance of having a vision. Stay tuned!

Episode 141 - Kim Marie Branch Pettid - Leaders On Leadership

Episode 141 - Kim Marie Branch Pettid - Leaders On Leadership

Leadership can be lonely because you hold a position no one else has in your organization. Inthis episode, Host Dr. Tracey Jones talksabout leadershipwithKim Marie Branch-Pettid,theCEO and owner ofLeTip International. Kim shares how leaders can feel lonely at times, but you can turn it into something good because you need alone time to think things through. The key is to stay 100% focused and always plan ahead. If you want to learn more about how leaders need to deal with loneliness, pressure, and daily responsibilities, you wouldn’t want to miss this episode.

Episode 140 - Dr. Don Hamilton - Leaders On Leadership

You can set yourself up for success. Be the leader you're meant to be. Join your host, Dr. Tracey Jones, as she interviews Dr. Don Mark Hamilton about leadership even in the most challenging times. Dr. Don Mark pastored the large and healthy Vibrant Christian Church in Mechanicsburg, PA, for thirty-eight years until his retirement in 2020. Don is now a blogger, author, and public speaker rooted in the charge to Live Inspired! He shares how to deal with loneliness, weariness, and abandonment and still bring out the best version of yourself. You have to choose to deal with the changes because they may affect different aspects of your life. Tune into this episode for growth and success secrets!

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Dr. Don Hamilton - Leaders On Leadership

I am honored and blessed to introduce to you, Dr. Don Mark Hamilton. Dr. Hamilton or Don is the blessed father of 4 beautiful daughters with soon-to-be 3 sons-in-law and 7 awesome grandchildren. Don was married to Gail Hamilton for 38 years until her passing in 2018 of pancreatic cancer. Don pastored the large Vibrant Christian Church in Mechanicsburg, Pennsylvania for 38 years until his retirement in 2020. Don is a blogger, author and public speaker rooted in the charge to Live Inspired. Don's articles and resources can be found on DonMarkHamilton.com. He is working on three books to be published in 2022. Don, it is tremendous to have you on the show.

Thanks very much, Tracey. I'm honored to be here early in.

You're welcome. For those readers that know this show, Kristin is Don's daughter. I have the joy of getting to work with Kristin. I get the second generation tremendousness. You knew my father, Don.

I knew your dad very well. He was one of my mentors. I met him at a conference somewhere initially. I had a good buddy who was an executive in one of the local companies and he said, “I have to take you over to Charlie's place to meet him.” I did and that started it. He gave me that old big trademark hug of his and that started a friendship. He taught me a lot about leadership and more importantly, about life.

Thank you so much for sharing that. The reason we are here is to talk about one of his most famous speeches, and that is the Price of Leadership. You knew my father and a lot of our readers did. He was very motivated but he was also incredibly pragmatic. He was very much like, “Leadership is going to be joyful but you're going to have to pay a price. It's going to be tough but it's worth it.” What we are going to unpack in the Price of Leadership is the four points he talked about.

The first one my father talked about was that if you're going to be a leader and not just a leader in name only, you're going to encounter times of loneliness. Could you unpack that for us? You have spent decades running a church and dealt with loneliness in your life. What would you say to our readers out there, perhaps if they are in a season of loneliness and what it means for you?

For me, there are a lot of times, especially if you're the sole leader of an organization. In any level of leadership, you realize that the buck does stop there. With that, it leaves you feeling alone sometimes and even a little abandoned in certain circumstances. For me, it was always a matter of having mentors like Charlie and people that I could unload that stuff on, had already been there, done that, walked that path and that I could go whine to. I'm good at whining. When you feel lonely, you usually feel whiny. You go sit in the corner and whine. I did that.

For me, I'm a person of faith and with my relationship with God, I knew he was always there. Sometimes he felt distant in those situations and yet as you read through the record that he gave us from the Scriptures all the way down through history, another thing that was so encouraging to me was to see that he's so honest about the leaders in the Bible. I cannot imagine. I would think to myself, “Moses must have felt terribly lonely working with these stiff-neck people.” He did it a lot better than I could ever do it.

In Joshua's final charge, “You're going to have to be strong and courageous.” He tells him that 3 or 4 times because he knew there were going to be some lonely moments. Also, I was blessed in that somebody, at one point, challenged me to learn about solitude. I've learned about solitude, journaling and journaling my prayers. After I had done that for so long, it was like going to a well. You're thirsty, you go to that well on a regular basis and you're comfortable with yourself, your God and where you are. If you're in the middle of one of those lonely times and it's because some bad things have happened, you're always, “This too shall pass.” It does.

Those are some of the ways that I have always worked through my times of loneliness. The other thing is I developed deep friendships through the years. I'm not sure what motivated me to do that but I have deep friendships with a group of fellow leaders and we grew up together. We are all across the country and the world. We get together and chat. When 1 of us is down, the other 3 or 4 of us would pull them up. We meet together with some regularity down through the years. That was helpful because I know some leaders tend to isolate themselves. To me, that is a prescription for disaster. There are too many things that you cannot handle by yourself.

I love that you hit on a nuance that leaders can feel lonely. You touched on that sometimes they feel even abandoned. We are going to talk about abandonment as the third point but in a slightly different thing. That is very transparent of you because we have to watch that bitterness. You will be abandoned as a leader. Jesus was. Even Jesus had his Judas.

I tell people, “I don't care how great you think you are. There is somebody out there in your camp who is not all in.” It's going to leave you feeling abandoned and it's okay. It's par for the course. I love that you talked about having a group of people. I started watching The Chosen. Thanks to your connection. Every day and every episode, Jesus says, “I'm off on my own.” He says, “Where are you going?” Jesus says, “I need to be alone.” It reminds me that we do need to go and be in solitude. There's beautiful loneliness and there's the other part of it that you're going to feel too.

It's very helpful to have a larger picture in mind and to never lose the larger picture of life in general. As a leader, you're going to get to me too undeserved. You're going to get undeserved glory. Something has gone well and you may have initiated it and put some of it together. You know very well you are not responsible for what happened but you get the glory because you're the person at the top. The second undeserved to me is you get undeserved criticism. No matter what way you choose, the old saying, “Damn if you do, damned if you don't,” is true. If you've got a bigger picture of the whole thing, the undeserved glory and criticism don't go to your head. It pulls you through that lonely feeling of being there.

When we are not yanked around by our feelings but just no knowledge of, “This too shall pass,” that there is a bigger picture. We are never walking through this alone. A valley has a bottom and then you start uphill again. I appreciate that because that's going to help our readers go, “This is the season and it's okay.” It keeps you from doing something, walking off a job, firing off an email, falling on your sword, that we all like to do when we're suffering. Thank you for that. I've been there.

Leadership Success: Leadership leaves you feeling alone sometimes, even a little abandoned in certain circumstances. But it was always a matter of having mentors to guide you along the way.

I always did love that saying, “They don't grow crops on mountain tops. They grow them in the valley.”

I have never heard that. I thought I heard everything so I'm getting a lot. Thank you for sharing the feeling of loneliness. You gave our readers some applicable tools and resources to go ahead and be prepared for that. Don't get caught unaware. Whenever I catch a leader saying, “I feel so alone.” It's like, “No kidding. You got to prepare for that.” The next thing my father talked about was weariness. I always think of the parable of the olive tree. You grow something and there is a lot of good and bad that lands in there. How do you stay at the top of your game when a lot of people are depending on you and your vision, touch, prayers and everything?

I would go back to that solitude or quiet. It's developing a good rhythm when times are very demanding and you're on big projects, especially projects that are lengthy. I remember we built a very large playground. Our church had a 53-acre campus. It was a community park and we built a large special needs playground. We were doing it in 2008 during the Recession trying to raise $800,000. Everybody said, “You couldn't do that.” The Lord came through and we built that.

I remember it took us a year to get the whole thing going and then we built it. It was a community built in seven days. At the end of it, a special needs playground has to have a poured rubber floor. That's very expensive and we didn't have the money for that. We had this playground sitting out there that nobody could use, which is the worst possible thing. I got this far and can't close the loop. We were tired by then. We had already been working on it for over a year and had a long way to go.

I had a group of 4 or 5 people. Some were leaders in my church and some were staff members. We would play off of each other. Laurie Cartmell was one person that led me through that. One day, I would be over there whining to her in her office, “I am so tired. I am sick of this crap and I'm done.” She's like, “We are not.” Three days later, she would be in my office doing the same thing. We kept at it.

Right before Christmas at the end of that year, we got a gift of $120,000 that was totally unexpected. It put us over the hump. As soon as spring got there, we could pour the floor and things could go forward. A two-year process on a large project was tiring. It wears you out. Also, on the subject of weariness, something I have learned from Nehemiah is there was a time when Nehemiah was rebuilding those walls. He was perceptive enough to know that you're going to face opposition and it's going to wear not only you out but also the people who are doing the labor.

You've got to plan for that in any project. It seems to me that if it lasts very long at all, you're going to have the initial excitement. Everybody is going to be on board and ready to rock and roll. People came out, 1,400 of them worked for that week and then they went back home and sat down. You're not done. You've got this long project, have opposition during that and then come all the way to the very end of it.

What does charge you up? What helps you to get through this weariness? I always had an illustration that I used. I saw it somewhere back through the years of the three buckets. As a leader, you have things that fill and empty your bucket and your bucket is going to be leaky no matter what. You’ve got to keep your bucket full enough because you're pouring into other people's lives constantly.

Sometimes, in the midst of constantly doing and working at things, you get to a point where you don't realize your bucket is getting emptier. At some point, it can become dangerously empty and you have not given attention. Sometimes people don't even know what does fill your bucket because you're going to need that or what that is in those times. That is what gets you through the weariness of it.

Another thing, especially in the business world but even in the church world is there is the biblical concept of the Sabbath. As leaders and I did this for years, you feel like you can go 24/7, 365 and you can't. Your bucket gets empty. You get worn out. You finally come up against a project that you don't have the personal resources to do. You get tired and weary.

It's a rhythm on a daily basis then weekly and then yearly where you have to have the self-discipline. Develop that to pull away and say, “I need one day this month where I'm not doing anything.” Whatever it is for you, like hiking or longer periods of time as you're out of place. I don't think the human body and certainly the human mind, God did not design us to go 24/7, 365. He made a serious point that, “You take a day of rest and I mean business about it.”

That is serious business. You look at what is going on in the world and see the effects of this and of running even if you're not a believer. We are not coded for this and meant to do this.

It's easy as a leader to get an inflated view of your worth. The last four years of my ministry were the hardest of the entire 38 years. By that time you think, “I'm going to slide those last few years.” It didn't turn out that way. Our church was growing tremendously. We went through a name change and structural changes. The people in my older board, there were 9 of us, 7 of us had serious cancer illnesses in the family.

One of our elders died suddenly in a car crash. My wife got pancreatic cancer and that was a 22-month ordeal. A guy who is my son-in-law was my campus pastor at the time. His wife at the time was 34 years old, a young woman. He went downstairs one day, came back up and she was gone. She had died. It went on and on. At the same time, I was trying to do a capital campaign. We were designing a new building and it was a lot.

Leadership Success: If you're in the middle of one of those lonely times, always say, “This too shall pass,” and it will.

By the time I got to the end of it, I realized, “You are worn out a lot more than what you ever thought you were and you need to figure it out.” Number one, at my particular juncture at the time, I was like, “You need a new season. It's time for you to turn a chapter.” That was hard to do but God said, “Over a period of months, I'm taking you somewhere else. I want you to prepare your organization as best you know how and I'll help you for the future.” We did a two-year succession plan and that turned out well. People around me realized but I didn't realize I was utterly worn out.

We never see it. We think we're keeping it together. When the trauma has passed, I have had people say to me, “I'm glad that was over because you became something different.” I'm like, “What?” It has to. I also appreciate you sharing with leaders that there is this thing that we think, “I'm going to get it all dialed in like a finely tuned fighter jet.” God can call you.

I love that your ending was the hardest part of the race because you might think once you got things cooking and the team is there, you can sit on the beach and drink non-alcoholic Mai Tais all day long. That is not possibly God's calling. I love that you brought that up at the end because sometimes when finishing the race, you may even think, “Am I going to even make it across it?” It doesn't mean you're doing anything wrong. It is what it is. It's how God orchestrates it all.

It's back to that original point of it's easy to get an inflated view of you're important to the organization. Somewhere along the line somebody said, “They will have forgotten your name in six weeks.” It's the nature of it. I have a very close friend of mine who is a leadership trainer in a Fortune 500 company. Concerning my successor, he says, “They always say they all want your advice but I don't want your advice. They could care less what you’ve got to say.” It turned out that way and it's not bad. It's the nature of things. The organization will go on without you and do quite well. When you get that in your mind, it's much easier to move on.

I'm glad you said that because a lot of other people that we have interviewed have said it was shocking because when they were done, they were done. It's time. People have to continue to move on. You have made your mark and hope you will stay in touch with a couple of people. That is the nature of what it is. People are too concerned. In other words, don't keep drawing it out. You always want to leave strong and not all the things you should have checked out a couple of years ago.

When you have been in an organization for a long time that is harder to realize than if you're in a short-term situation. You're so used to it. It's your life. When you walk in my situation as a “pastor of a church,” that becomes your identity whether you consciously do that or not. You subconsciously assume that, “This is always going to be my dead-end.” In fact, it's not. I'm not a pastor, at least in the same way. It's a very different way and I'm enjoying it.

We did loneliness and weariness. The next thing my dad talked about was abandonment and you had hit on that. His point of abandonment was that we need to stop thinking about what we like and want to think about in favor of what we ought and need to think about. It was very much focused. You've said the discipline word many times throughout this. How do you stay abandoned? You've got your flock and a million things, three books, blogs, this and that. How do you stay abandoned every moment to what you need to focus on?

I know I keep coming back to this but for me, at least, people that do that well slowly over time usually develop a rhythm that is productive. It helps you to say, “I'm not going to spend four hours in front of the TV tonight. I'm going to spend an hour and a half.” For the other ones, “I'm going to go work out, read, write, spend time with my family and do the things that should be up high on the priority list.” You can get this entitlement mentality even that, “I have worked ten hours. I deserve to sit in front of the TV with a very large bowl of popcorn.” What you end up doing is developing that as a pattern like Pavlov's dog and that pattern is counterproductive. It's the same thing for me in the morning. I like to get the morning started right.

One of my favorite books is Make Your Bed. It's that little book. I can't remember if the guy was an Admiral McRaven but he wrote the book. He makes a point that in the military, the first thing you do is make your bed. It equates to a win and a pattern that you're developing on a daily basis that brings out your best self and abilities. That's the first thing I do. I make my bed. I've got my little routine and all that. I've got a chair in my living room that I have sat in for years. I'm on the second one wearing it out. I'm going to read, write and journal.

Leadership a lot is about what you say no to and those two little ladders are so powerful. Everybody's got to learn, if you're a leader especially, what you are going to say no to. There are always bazillion things to occupy your time and even more than your time, your mental energy. Leadership is so much about mental and emotional energy.

In the rhythm you talked about, you don't write the whole opus. It's one beat at a time. I love the fact when you talked about making your bed equates to a win. What my dad would say with abandonment is, “Tracey, when you get down billable hours at the end of the day, how many things you did contribute to your success and failure?” When you look at it, you can go, “This is why it's not happening for me.”

Incrementally, little thing. I'm not saying you have to throw all the TVs out of the house like he did when we were growing up. If you have to do it, you have to do it. Discipline and that rhythm, even if it's for an hour a day as you did before and then incrementally, is how you get a lot more clarity. You can deflect them a lot easier because you're so dialed in.

There are a couple of books on the power of habits. One is Atomic Habits. A guy named Duhigg wrote one called The Power of Habit. The whole point is that very minimal changes make a big difference. What those changes are that you choose to make also are so important because some changes have a domino effect. This good thing that I'm developing is going to have a domino effect in my leadership and life, whereas I might make another choice that might even be a good choice but it's not one that's necessarily going to have a domino effect on other areas of my life.

Either way, the point is very small and incremental changes make such a huge difference. That is about abandoning some stuff that I want to do or that is impulsive. I'm an impulsive guy. I go to the store, see something and I’m like, “I need that. Do you have to lure the disc? I don't think you do need that, Hamilton.” You can live that way, impulsively and it doesn't add up to strong leadership.

Sometimes, it's that one little thing like a ball falling when you're playing pool that may make it over. There's loneliness, weariness, abandonment and lastly, vision. My father would say that vision is not some esoteric, mythical thing that the greats, the Zuckerbergs, the Oprah Winfreys or the brilliant people see. Vision is seeing what needs to be done. You're doing it and executing it because if you don't execute it, it's this thing floating around. How do you get vision clarity? You went through this big transition where you got the calling or the pivot point. Unpack for our readers what they should be looking for if there are vision blockers or how you're honing this next stage of your life.

What people always told me is, “Your strongest thing is you're a visionary and you, secondly, are able to inspire people towards that vision. You're very good at that. You're a strategic planner.” You're taking the history that you developed based on this abandonment and the other points of leadership and developing a process whereby you can visualize and see.

Vision is what I call a picture of a preferred future. You've developed the knack and the ability to learn how to pursue something when you do see it. To me, it's like when you went to high school and college and everybody always complains that there are all these classes that, “I don't need to learn that. Why would I want to learn about psychology? I'm going to be an accountant.” All of us complained about that stuff but the bigger principle of education is you got to teach yourself how to be educated because the ultimate goal is for you to educate yourself.

It's like in Christianity. To me, if you have been a Christian for fifteen years and you still have to be spoonfed by a pastor or a church something is not right. Adult people feed themselves and they do that because they have learned how to do that. The best discipline in life is learning. Solomon says, “Where do you get wisdom? Where do you learn to fear God?” You'll get it and see it coming into your life or get an understanding of that thing. I've been writing a little bit about this in Nehemiah. Leaders do tend to see things that sometimes other people don't see or they see the same things that another person sees but the distinguishing characteristic is exactly what you're saying. They want to do something about it.

I have a good friend that ran an Upward Basketball program for years. It was a great program. About 220 people were kids in our church and from the community play. He would always go to the parents. I know if you've had kids in sports, parents are notorious for being jerks. “You ought to be doing this, that and so on.” He would get them all together. At the beginning of the year, he would have his speech. He'd say, “I'm going to do things that are not the best here. I'm sure I will do things that could be done better and so forth. You're going to see some of those things.”

Leadership Success: As a leader, you have things that fill and empty your bucket, and your bucket is going to be leaky no matter what. You got to keep your bucket full enough because you're pouring into other people's lives constantly.

He says, “I'm glad for you to come to me with, ‘We ought to be doing this way.’” Then he would always tell him the second step, “You come to me with the thing that you see wrong, with a solution and with the willingness to be part of the solution. If you don't, don't come to me.” That often is the difference. You have to develop an aptitude towards, I'm a doer rather than a listener of whatever it is I'm pursuing.”

For me, writing is a very different discipline than leading a large organization, preaching and so forth. There are so many different aspects to that whereas writing is very focused. I tended to like to do everything. If you're a leader like me, I had trouble saying no because I liked everything about the church and loved everything about leadership. I love public speaking and liked cleaning the church. I would clean the church and you get to a point where, “Don, you don't need to be spending 2 or 3 hours cleaning the church at this particular stage.”

In becoming a writer, I have this vision of, “I want to start to write.” One thing my nephew, who has written a couple of very successful books says, “I'll tell you one thing, Uncle Don. Writers have to write.” A lot of writers are supposedly writers but they are just talking about it. I've read a number of books since I have been trying to pursue this and talked to you some. It all comes down to this, “You set your rear end down in that chair and start writing and do it every day. You will slowly but surely become a writer.” Any vision is like that. It ends up being, “I need to do something about this.”

I love that you brought on the obvious and the non-obvious because my focus is followership. Where leaders can avoid burnout is by bringing the followers that can see the obvious. You don't need to tell them, “This is not Mother May I? You do it.” In the military, you do it if you see something wrong. That is good for leaders. You need to focus on seeing the vision that is not obvious. You're going to get the call, not because you're smarter than everybody but for whatever reason God chose to give it to you.

It's like in The Chosen when Peter was like, “Why did you pick me? Andrew, why do you think he picked you?” He says, “I don't know. He just did.” It's a mystery for leaders to dial into people. That will help you with the other things too like the weariness and loneliness. You want followers that don't have to sit there and wait for permission to do what needs to be done. I tell them 80% of business is intuitively obvious to the most casual observer. You can say, “That is no vision.” It is vision, discipline, seeing what needs to be done and doing it.

It's that residual momentum that keeps the day-to-day tactical stuff going. The strategy is more of a creative aspect. I liked that you separated the two. You want people that, going back to Moses, aren't always coming to you saying, “Do you think this is going to work? I don't think this is going to work.” If you're not in with the vision, go to another tribe.

Going back to the point of abandonment, the other things I would say on a much deeper and on a bigger scale would have been you must abandon your pride if you want to be a good leader. Humility, to me is the linchpin of leadership. You have to abandon your insecurity because if you don't, you won't be able to get the vision. An insecure leader will not allow people to make decisions on their own. An insecure leader won't delegate. They are afraid that they are not going to get their due. It doesn't work that way. To me, you get the big picture and figure it out. Most of us are good at 1, 2 and 3 things. That's it. You're probably good at about one thing. You need to figure out what is your one thing and do it. There are very few projects that involve just one thing.

You better find people around you, the better you can find and then let them run with it. I go back to Nehemiah. Nehemiah was not going to build a wall around Jerusalem not even remotely by himself. That is ludicrous. He was going to have to enlist the entire community to get this thing done, especially the leadership in the community. In order to do that, he had to be a humble guy. John Doe comes out of his house every day. There is the sheep gate. The sheep gate is barred. You can't even walk through the crazy thing. It's all torn apart. That guy has got to stare at that gate every day.

A leader comes along and says, “You don't have to stare at that gate being broken down. I'll bet you can fix it.” He says, “I can't fix it. I have been working in the King's court my whole life. I don't know anything about fixing doors but you and your neighbors do so I will get you the resources.” To me, that is another thing that sometimes leaders don't recognize. You can even get good people around you but 1) If you won't let them do their job, and then 2) If you don't resource them properly, you will end up losing your best.

The people didn't have the wherewithal to build that. They didn't have the wood, the hinges and so forth but Nehemiah knew where he could get that. He brought it with him and said, “You got it. Here it is.” They will do the work. To me, it's not just a vision of a wall that was completed. It's, “What resources do these people need that they cannot provide for themselves?” A leader has access usually or knows how to go about getting resources that many times that’s not the role of the followers.

Once you provide those resources then they are going to be able to pursue that vision. The leader is tasked to keep. You got to paint that vision over and over and paint it in fifteen different ways and times. When you're the one hammering the nails, you forget, “Why am I doing this again?” He said, “You are doing this for your kids, Jerusalem and the city.”

I'm sure you've heard about this famous old illustration. I've been reading a book about the great cathedrals of Europe. The story of God that comes up where he sees these three different Masons working on this cathedral. The Masons were a generational thing because cathedrals usually took hundreds of years to build. He walks up to the first guy and says, “What are you doing?” He says, “I'm laying bricks.” He was pretty blunt about it.

He walked up to the next guy. He says, “What are you doing? He says, “I'm building a big, beautiful wall here.” He says, “That's good.” He walks up to the third guy he finds and says, “What are you doing?” He says, “I am building a structure to the almighty god of the universe.” That third guy somewhere had a different vision than what that first guy had. To me, the responsibility of the leader is to get all of them to be the third guy. “We are not just putting bricks on bricks and building a wall here. We are building something great.” That can be a program, a project or the overarching theme of whatever organization it is.

Leadership Success: A leader usually has access or knows how to go about getting resources. 

It's hard for people to stay fired up if they lose their vision and lose track of, “What is my part in the play? How does it contribute to the whole?” That is a harder thing to do. A leader needs to address that on a frequent basis because when you're sitting there on the computer and filling out forms, it's pretty easy to lose sight of, “What are these forms? It's for somebody's healthcare. This is important.” Somebody has got to remind everybody of that. It falls with the leadership.

I have heard that cathedral story before. That is so profound. It's how everybody does the same thing and shows up at the same job but some people go and think it's the worst thing in the world. Other people are like, “This is the most brilliant thing.” We have covered quite a lot and you have shared with our readers a ton of great resources, real-world stories and your wisdom, Don. Is there anything else that you would like to share with our readers about leadership? How about some of these books that you're working on? Would you like to share a little bit about that?

I have mentioned Nehemiah several times. That is where my world is. You and I have had the chance to talk about this. Many years ago, I found an interest and I don't know if it was a class or something in Nehemiah. It was one of the greatest leadership books that have ever been written. You have to perceive that and look at it from a leader's bird's-eye view.

I'm writing a shorter book on Nehemiah and then a longer one. It's based on this study I did years ago that I called The Six E’s of Success that you Examine, Evaluate, Envision, Encourage, Equip and Enjoy. This is going to play out a little bit differently than that. I'm writing a short one and then I'm writing a longer book, which is going to be a 40-day leadership devotional with 40 lessons from Nehemiah. I'm working on that. I'm working on another book called Just Go on Anyway.

I had this saying throughout my life that served me well. There are those times where you're weary and you've done it but you failed. It is that you just did. Sometimes, it was your own fault and sometimes it was the circumstances beyond your control. A lot of people failed in business and there wasn't anything they could do about it. Nobody's buying.

There are a number of times in your life. Your wife gets sick and passes. You got to look at yourself in the mirror every once in a while and say, “I'm going to go on anyway.” It's not a stoic thing. It's, “I am going to go on anyway.” I'm writing a book called Just Go on Anyway and it covers a number of like, “Just go on anyway when your business went under, when the divorce papers were signed and when you got outsourced.” There is a myriad of subjects that we all go through. I'm picking out 40 or 50 of those. I'm thinking of doing a series of books on, “Just go on anyway.” I have been working on that as well. I do my weekly blog, which is usually around 1,000 words or so and a 6 to 7-minute read. I'm enjoying it.

Where can people find you? Where can they read this tremendous blog of yours? How can they connect with you? I know a lot of our readers are going to want to reach out to you.

DonMarkHamilton.com is my website. There is some other information that I will continue to place on there and some other resources. As a matter of fact, there is that article. I titled it Why Your Life Sucks and What You Can Do About It? It is a study of the Book of Nehemiah. You can download that for free. You'll see the blog button there. You can click on the blog and subscribe to that. You'll get a weekly email with that and once in a while some other things. I'll keep everybody up through that on where I'm at with the books or other projects.

I'm doing some speaking. I've done some development for some nonprofit groups and their leadership teams. I'll do that and I'm available to do those things. I did one for My Cerebral Palsy, a group down in Baltimore as well. I'm doing and enjoying doing that. You can get a hold of me at DonMarkHamilton@Gmail.com. If you approach me on the website, you can put contact and it will be a different email address from my website. Either one of those is fine.

Don, thank you for pouring out your wisdom to us. For our readers out there, please make sure and reach out to Don. He is a tremendous resource and has seen a thing or two as you have heard. He is a very seasoned, connected and grounded leader. That's who we need to surround ourselves with so take advantage of this. Don, thank you for being a part of this and for the joy you are.

You're more than welcome. Thank you, Tracey. I'm honored to get to chat with you.

You are so welcome. For our readers out there, if you liked what you read, please be sure and subscribe. Give us a like. The joy and blessing of a five-star rating would be so appreciated. Wherever you listen to this podcast, we are everywhere across all the different platforms. Leave us a comment. We answer all the different ones that we get from people. We would love to know what you're reading and what thoughts you were inspired by on your leadership journey. To all our tremendous leaders out there, you keep on paying the price of leadership. We are so thankful for you. Be sure and go over to TremendousLeadership.com and sign up for your two free eBooks to get you on your tremendous journey. Keep it up, Tremendous Tribe. We love you. We're thankful for you.

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About Dr. Don Hamilton

Dr. Don Mark Hamilton is the blessed father of four beautiful daughters, soon-to-be three sons-in-law, and seven awesome grandchildren. Don was married to Gail Hamilton for thirty-eight years until her passing in 2018 from Pancreatic Cancer. Don pastored the large and healthy Vibrant Christian Church in Mechanicsburg, Pa for thirty-eight years until his retirement in 2020. Don is now a blogger, author, and public speaker rooted in the charge to Live Inspired! Don's articles and resources can be found on DonMarkHamilton.com. He is presently working on three books to be published in the coming year.

Episode 136 - Mike DiCioccio - Leaders On Leadership

Episode 136 - Mike DiCioccio - Leaders On Leadership

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Episode 135 - Roger Rickard - Leaders on Leadership

Episode 135 - Roger Rickard - Leaders on Leadership

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Episode 134 - Dr. Debra Dupree - Leaders On Leadership

Episode 134 - Dr. Debra Dupree - Leaders On Leadership

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Episode 133 - James Miller - Leaders On Leadership

Episode 133 - James Miller - Leaders On Leadership

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Episode 102 – Jessy Bannister – Leaders On Leadership

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