Christianity

Episode 182 - Joan Anderson - Leaders On Leadership

TLP Joan Anderson  | Good Flights

"Success is not measured by how many people serve you but by how many people you serve."

For Joan Anderson, that success was not served on a silver platter because it took her great efforts to deliver that success to herself. In this episode, Joan shares how her efforts blossomed into Good Flights, no matter what she faced as a leader. Putting her worldview in place allowed her to combat different problems and stay on course. As we move further into the conversation, Joan reveals the persons who made her stay through her vision. She also takes us into the value Good Flights provide towards animals. So, join Joan Anderson in this episode if you want inspiration to soar higher towards your journey.

---

Watch the episode here

Listen to the podcast here

Joan Anderson - Leaders On Leadership

I am here to welcome you to another Leaders on Leadership where we pull back the curtain on leadership and talk with leaders of all ages and all stages about what it takes to pay the price of leadership. I am tremendously excited to welcome my guest, the tremendous Joan Anderson. I want to tell you a little bit about Joan. Joan has been greatly blessed by being able to participate in the worlds of corporate IT and corporate management, and to serve overseas I'll tell you a little bit about that's where we connected.

She believes that one of life's greatest opportunities for deepest fulfillment is being able to serve others and positively impact their space. This yields deep joy for Joan, which you're going to know about and is her primary motivator. She reflects on Christ. She's a sister of ours and one of his models for success, “Success is not measured by how many people serve you, but by how many people you serve.” Joan, welcome to the show.

Thanks, Tracey. It’s such a blessing to be here and see you again.

To our readers out there, I'll always like to give people context. I met you in 2016. I went over to the Kosovo Leadership Academy, and that's where I met Joan. Joan was overseas teaching, and I went back several times since then. I’m always connected with Joan. In addition to loving to teach and serve the people in Kosovo and teach leadership, Joan also is huge into pet rescue. She's going to talk with us at the end about that. I would connect with Joan and bring pups back from the streets of Kosovo, and I would land in BWI and somebody would pick them up. We serve God and a lot of God's creatures together. Joan, I'm thrilled to have you here. It's been many years we've known each other and you're one of my heroes.

That's humbling to me. I don't know if you remember, but I'll share it with your readers. We first met getting on the bus from the hotel and Christina went to the ribbon-cutting ceremony at this school. I remember vividly getting on the bus and saying, “There's a mom and a handful of puppies in the back of the hotel. It's July. They have no food and water.” Tracey turned to me and said, “We're going after them when we get back. We're going to feed them and get them water,” then thus began our relationship.

That was wonderful. We went back there. We brought them some food and you can share what's going on. It's getting better, but there's still a long way to go, but one street dog at a time. That was a fabulous ribbon cutting. We'll talk a little bit about a KLA and the work there that you've done and what you're doing now. Joan even lived with me for a time a couple of years ago and helped me set up and get the show and the office. We keep crossing paths, and it's exciting. She's back stateside. I'm sure she'll tell you about what she's doing. When I thought about the show and all you've been through, I want to unpack my father's speech called The Price of Leadership, where he talked about the four things you're going to have to experience and pay if you are going to be a leader and not a leader in name only.

The first one he talked about is loneliness. We've all heard the phrase, “It's lonely at the top. Heavy is the head that wears the crown,” even Christ toward loneliness. Can you share with our readers a time in your life when you encountered loneliness, a season of it, and what words you would give to our readers out there perhaps if they are in a season of loneliness?

Thanks for sharing your father's writings. I learned much from him. This particular speech that he gave, reflects upon loneliness, the way he describes it, I remember being in Kosovo, being able to embrace the students, and being impacted by their uniqueness and how special they were. I wanted to do all that I could to bring home to them how valuable they are and even perhaps instill in them a belief that they can bring change to their country. One of the assignments that I was given was to teach a STEM course for a full year for the eighth to twelfth grades. I didn't know STEM. I was a Math person. We dug in and exploited together.

One of the comments or things that the students would always share with me is how embarrassed or frustrated they were with the state of the pollution in their country. They have water, air, and street garbage. That's everywhere. I started looking around and I read about Sweden's transformation. Stockholm, one of the major cities in Sweden, was given the Green City of the Year Award in the world. We started to study and I said, “Let's start looking into this. Let's study Sweden and see what was their transformation and how it transpired for the country.”

I started to get this idea in my head, “Wouldn't it be great if we did a multimedia presentation and we took it to Sweden and we gave the kids the opportunity to travel there and learn from the experts?” This was a crazy idea. That's where the loneliness part sets in. Not from a negative standpoint from anybody there, but I knew to pursue this path that I was going to be out there on my own trying to make this work.

Lo and behold, the kids set off and they worked on building this presentation. I did some research and I contacted a think tank in Sweden. I arranged a meeting with them in the summer. I flew over. The director was going to come. She had some other obligations where she couldn't come to the last minute, flew, met with them, and proposed the idea. The director of the think tank was moved to no end he said, “Please bring your students here and we'll give them a week of touring and education.” Long story short, in October of that year, we took fourteen students. They got a grand tour of all that Sweden had done to go from where they were to where they were back the time when we visited them. It was transformational not only for me but for the students too.

One of the leaders who had been in the transformation of Sweden for many years spent so much time with the students, talking to them, and taking them to different waste management facilities. The tour guide of the research facility said to me, “I've done over 100 of these and I've never seen him spend so much time with a tour group. Out of those 100, this group has been the most impressive that I've ever done.” She had done tour groups. To have a student tour group was very rare, but then to have that accolade was something else. What was neat was when we got there, they asked if our kids would do a presentation. We pulled it together. We pulled very late-night sessions and picked the students nominated for the team to present.

One presented at the school and one presented on Kosovo, and they nailed it. They did a fabulous job, then we started to get requests from other Sweden businesses for them to come and present their story. It was truly remarkable. The kids got home. Not long after that, that gentleman who had been in Sweden for 40 years emailed me. He said, “Here's something you need to go to.” It was a business or leadership seminar created in Macedonia by some leading entrepreneurs for the transformation of Macedonian and the neighboring countries.

That developed a relationship that blossomed later. She invited our students to Macedonia to attend seminars on entrepreneurship. From that, we took eight students to that one. One of the young men who was very bright said, “That was one of the best weekends of my life.” It all came because of this passion or this urging that God gave me, “No matter how lonely you are or nobody's standing beside you, you need to do this.” That initial trip to Sweden came out of my own pocket. I had to just go with it. That was the story of professional loneliness, stepping out there, and then the rewards that came from that.

I love that. Remember, if you are the first one doing this, by nature of the fact that you're the first one doing it, you're going to be the only one or alone. I know it's a different form of loneliness, but I love it. You're in a different culture with a different perspective of, as you said, clean water and a different language, yet you still, all the times, feel like, “I'm alone in many ways. Not just in concept,” but also you were not from this land. You're a sojourner over there but trying to help. I love that even if we're in circumstances where we are alone from how we look, speak, and where we come from, if it's laid on your heart, you got to go for it.

You followed it. You put your own sweat and wealth equity in there to make it happen, which is a big deal because a lot of people are like, “Nobody's going to fund it,” then you fund it. You may be the only bank account. A lot of times in entrepreneurship and ministry, we are self-funding. Thank you for sharing and your bravery in doing that. He talked about, as far as loneliness, is weariness. I know some of the things over there. You are working to make things better. It's a seed like a starfish. I say that one little starfish, but there's a gazillion starfish or dogs or kids out there. How do you stay strong? I know a lot about your health and how you take care of yourself, but how do you combat weariness?

The most pivotal season of my life was when I came to faith in Jesus. I was introduced to Christian apologetics. That has been the anchor for my life. One of the leaders who taught me so much said, “We all have four basic questions that we need to answer. They are origin, ‘How did we get here?’ Meaning, ‘What is my purpose?’ Morality, on what foundation do we determine right from wrong, and destiny, ‘Where are we going?’”

From that, if we answer those questions honestly, and then our answers are measured with integrity against the test for truth, we begin to shape a worldview from which provides a lens for us to view the world. Once I grasped and pursued that, all of these questions that your dad has presented and talked through, I kept coming back to this framework as being my solution and foundation for getting through.

Our answers are measured with integrity against the test for truth.

For weariness, very rarely my weary from the standpoint of discouragement or despair. We all deal with physical lonely or physical weariness because we get tired. Even that, when I'm pursuing my passion, the physical weariness side is much less than if I didn't have that drive. I can go a lot further. I switched from two different roles in my work. One was very much focused on my team. I was in a supervisory role.

I could work 12 to 15 hours and look at the clock and say, “Where did that go?” I'm helping solve problems and I'm helping people. I've found that gives me so much energy. I switched now to doing more of a staff-oriented role in reading and research, which has always been my passion. I found that I do get tired much more quickly than when I'm serving people. That's been enlightening to me. I like them both. When I'm serving people and meeting their needs, I can go a lot further. For me, weariness can be combated by having my worldview firmly in place and making sure I'm sticking to those principles.

TLP Joan Anderson  | Good Flights

Good Flights: Weariness can be combated by having your worldview firmly in place and ensuring you stick to those principles.

One is weary. Is it that cognitive work tires you more physically? Your brain is a muscle, too, or do you think it's more you're in your gifting more with serving others? I'm sure you're excellent at both, but where do you think the different level is weariness? That's the other thing. Is it just actual weariness because we're mere mortals, or is it your body telling you, “This is the weariness where you need to adjust something?” If you're assigned at work, you're assigned at work, but what do you think?

I have seen that with pure cognitive work, get there and log, you start your day and end where you end much more drained from a cognitive exercise, constantly reading manuals. My job is to create a teaching curriculum. I'm reading the product manuals and shaping it. It is more draining. I am older now, too. It's not like I'm fresh in college and I can do much more, but I could do twice as many more hours if I'm helping solve problems for my team than when I'm pure cognitive effort.

The mind is a muscle too.

I'm sure age factors in there too.

Loneliness and weariness. My father talked about abandonment. Typically, abandonment has a very negative connotation, fear of abandonment, or in the world of pet rescue like Joan and I are, that is the unforgivable sin, but that's not what he's talking about. When he talks about abandonment, what he means is pruning away what is not your highest and best calling. Stop doing what you like and want to do and favor what you ought and need to do. It's a tight, singular focus. I'm sure you get called many ways to serve. You're good in many ways. How do you stay on point?

I like how your father phrased the concept of abandonment. It comes back to a sharply focused worldview because that provides a filter for what we allow into our space and what we say no to, even though there's a flood of honorable efforts in which we can place our time. Once we understand our purpose and the framework that God has given to us, both generally as Christian people but also individually, those things are much more easily handled and addressed.

I love that honorable efforts and that filter. It's all good, but remember, God knows everything. Don't say, “If I don't do it, it nobody will.” That's not true. God already knows who's going to do it because he's already seen it to the end. It's good to let go of that because sometimes we beat ourselves up like, “If I don't do it,” trust me. You are not indispensable. Even the bad stuff, God reworks. I love that honorable efforts, honorable in whose eyes, it may be honorable, but is it your best? I love that sharply focused and then the filter can weed out the stuff that somebody else should be called to serve to do.

I like what your dad said that the power of a single book at the right time in a person's life is unlimited. Keeping my mind in the right books and the right content helps shape things and provide perspective so well. In addition when I go to bed or put my head on the pillow at night, I want to know that he would say, “Well done.” That's a driving factor. that helps filter out a lot of the items that I used to not be focused on that I'm not particularly called to. That helps a lot. I also learned that there are some things in life that give my worldview a kick. I used to teach Sunday school for kindergarteners and first graders. I would come out of there and I would be humbled. My world would've got a reshaping because kids and animals can set your course right back in gear. They're simple and humble. Their perspective is so clear. Those kinds of things helped me focus on the right things.

You brought up the thing about the books. I did hear a sermon and they talked about, “We're in this artificial construct of time that God put us in for now, but he is eternal and everything beyond. Once we're out of these suits, we're back into the eternal phase. There are pieces of us that are eternal.” They said, “Whenever you are in the word or reading a great book from somebody that has gone on to glory, you step out of the temporal world into eternity.”

That's why these books can transform you. I thought, “We can be in eternity ahead of time and get a jump by the more grateful.” That's such a great way to put it because that's where you do get transformed. You don't just learn more from this, but you lead this world and you get to start tasting glory ahead of time. I'm glad you brought that up because with abandonment, we need to stop and, “You're tired,” or, “You're working all day and researching. You need to read fiction or watch a silly show for a little.” Be very intentional about not being on a steady diet. It'll rot your mind like too many sweets rot your teeth and abandon the time where it's not good in the overall picture.

I'm glad you brought up that thing that he talked about. It says at the right time. Loneliness, abandonment, and then vision. I can remember growing up with these greats that I sat under. I'm like, “That's them. They're visionaries. I'm a doer.” Like you, I like fixing things. I like researching. My dad was like, “Vision is seeing what needs to be done. We can do that. We got a discerning eye, and then doing it.” He was very pragmatic about it. I'm like, “I get it. You have to be like Nostradamus or Elon Musk visionary.” Vision is going out there and being very strategic but then having a call to action and being very tactical. I've watched you go through many changes in your life and we're always calling each other up and saying, “What's the next chapter looking like?” How do you craft your vision?

I loved what your dad said and many aspects of it. He first said, “We can't pay the price of leadership without knowing where we're going and what we're doing. Perspective is vital.” He quoted scriptures in Proverbs 29:18, “Without vision, people perish.” I remember sharing that with some of the students in Kosovo. It's profound. In that, it says that it's a mandate. God wouldn't say that in that way if it wasn't something that we were supposed to pursue and follow. Plus, he gives the tools to pursue it. What I took away profoundly from your dad was he said, “Vision is being able to see things as they are.” What rang true to me was the definition of truth in Christian apologetics is reality as it is. Truth is what corresponds to reality.

That always made me think. What the Christian worldview provides most clearly is the profound way to see what we experience day in and day out as it is. It gives us an unusual vantage point. Your dad says he learned so much from great thinkers like Lincoln, Patrick Henry, and some other profound people. My go-to men are CS Lewis and GK Chesterton. They helped me stay true to my vision. Alister McGrath wrote a lot about CS Lewis in a biography. His comments on this concept of vision, if you don't mind, I'll read.

TLP Joan Anderson  | Good Flights

Good Flights: What the Christian worldview provides most clearly is the profound way to see what we experience day in and day out as it really is.

For Lewis, the Christian faith offers us a means of seeing things properly as they are, like your dad would say, “Despite their outward appearances, Christianity provides an intellectually compassionate and imaginatively satisfying way of seeing things and grasping their interconnectedness, even if we find it difficult to express in words. Lewis's affirmation of the reasonableness of the Christian faith rests on his own quite distinct way of seeing the rationality of the created order and its ultimate grounding in God. Using a powerful visual image, Lewis invites us to see God as both the ground of the rationality of the world and the one who enables us to grasp it.”

He says, and this is a popular quote of Lewis, “I believe in Christianity as I believe that the sun has risen. Not only because I see it, but because by it I see everything else.” He offers us a standpoint from which we may survey things and grasp intrinsic coherence. That is one of the tests for truth, too, in coherence. I keep two to my vision if I align myself that particular day by focusing on God's word, his truth, and his portrayal of reality as it is.

Thank you. For our readers out there, if you want to learn more about apologetics, which is Lewis is another one of my top five, he was the master of it. It is the way he would unpack the truth. I always say unpacking truth, but you called it the test for truth. I heard a sermon and it said, “Love, unless it's rooted in truth, is not love.” I love that you've hit on truth because a lot of people are always, “Love.” No. That is a poison love if it's not grounded or rooted in truth. If you tell somebody if you're a life coach or, “I can change your life,” if it's not rooted in the reality of what's going on, you're enabling, you're setting them up for failure, or you're setting them straight on the pathway to hell. You got to have truth always into it. I love that. That's what vision is. We got to be honest with ourselves and before God. We got to let him shine the light through us and see all the things that we don't want to see or can't see. I love that you pulled Lewis and Chesterton into it. I love those two.

They are profound thinkers. We've been blessed by God putting them on this Earth.

I even read one page of anything CS Lewis. One page takes me half an hour because I sit there and I'm like, “I can't wait to meet him. Out of all the people I'm excited to meet, he's in the top twenty. There are others before, but he is definitely a runner-up.”

Even a quote, I have a book on The Quotable Lewis and I sent you a picture of my cat sitting on top of the book keeping his thoughts.

Thank you so much for unpacking what these four concepts mean to you. Is there anything else from a leadership perspective? Could you bring us up to speed on where you are now? I'd like for our readers to read about what you're doing because you are still reaching out even though you're living stateside with impacting the lives of the street dogs in Kosovo.

I came back a few years ago now. I came back first because one of my students got a scholarship at a top school here, then I've stayed and I'm back in the corporate world, back in technical education. I'm enjoying that. I've also kept in touch with some special people over there. Do you remember I introduced you to my vet over there who's one of the leading vets in the country? We went out of her way to come with us and we looked at some property for him to build a state-of-the-art facility. He ended up building one in the city of Christiania, which is where his client base was. He's there, but the animal situation is very dire in there and Kosovo still. Tracey, you were one of the ones who said, “I can't go anymore. It hurts too much.”

TLP Joan Anderson  | Good Flights

Good Flights: The animal situation is very dire in Kosovo.

I've seen a lot of bad things. I've been to war. The dog thing is difficult.

All the readers should know that every time Tracey came, she took 1 or 2 dogs back with her. You were stranded in the airport once with one of the dogs.

Thank goodness it was Frankfurt. The Germans loved their hunds. I was like a rock star in the airport. If I had been in England, they liked their cats. In Germany, I had this beautiful shepherd mix and I'm like, “I know. This dog is cool.” Bella was her name. If you're going to get stranded with a dog, Frankfurt's a good airport to be at.

In fact, I brought two Kosovo dogs back here and they were oddly enough rescued by two German women who were working in Kosovo. They ended up at Lousim. Lousim is a fine young man over there. He's like us. He can't say no. He's got about 100 dogs that he has on his property and it's immaculate. He knows how to do it. He runs it, but it's never-ending. He is trying to build up to 200. Long story short, we formed an NGO in Kosovo and they wanted some strategic people on that. One is my vet and one is Lousim, and then a local man who is the director. He has built many animal facilities for me on my property. The goal is to try to influence the government and have a strategic operation from the government down to try to rid of the stray population of Kosovo. There is something you said when we were driving around in Kosovo one day, “America was like this once years ago, and this can be fixed.”

We treated animals like property and dirt, and street dogs too.

That stuck with me. I have this belief that similar to embarking on a trip to Sweden on a much smaller scale, we can impact. It takes the right people, somebody where it's not an impact to their budget to invest. We'd like to tactically get as many dogs and cats out of Kosovo until we can have a countrywide solution but build shelters there too. We have a building plan for a shelter on the property where I live.

Once it's seen how it can be done, we can replicate it. The goal would be to go out of business, not to have shelters, but to spay-neuter effectively. Money is given for spaying and neutering, but it doesn't go to the animals. One of my dogs that I brought home was tagged, but he wasn't neutered. You'll see pictures of female dogs with tags but they have a litter of puppies. The money is not used properly. It needs great oversight. Strategically, we'd like to rid the stripe population by having an effective program to influence the country. I’m trying to impact the suffering that's going on through different mechanisms.

Can people reach out to you if they're interested in supporting you?

I have my personal email address.

You talked about that. Are they called the Anatolian Shepherds?

Yes.

You have two of them.

I have a Shar.

Are they similar to the Anatolian Shepherds?

No, the Anatolians have shorter hair, but I did have one of those over there. It's amazing, but these are the Shar dogs and that's a shorter nickname for the Albanian name, but they are like a Great Pyrenees Newfoundland.

I was at a Christmas market. A lady had two Anatolian shepherds and I'm like, “I never knew anybody stateside.” She's like, “There's a lady that brought back these from overseas. Eleven dogs and she breeds them, but if you're interested in rescuing one, there's plenty of them.” I've never seen anybody stateside that even knew the breeder had one. it was fascinating.

Let Joan know because they have this transport going back and forth. Usually, it gets into Maryland or the DC area and picks the puppies up. It makes an impact. It teaches the youth, too, that these are God's creatures. They deserve love and compassion, too, because until you're taught that all things from the planet, everything on the planet to include the planet, need care and tending to by a man and woman, you don't intrinsically get that.

Animals are God's creatures, and they deserve love and compassion.

I've come across this. There have been two organizations that do flight rescues with dozens of animals. I've reached out to them. They've been stateside mostly, but they said, “We'll keep it as an option.” That would be a way to get through the winters particularly.

For anybody that travels overseas, before you go over, if you're going with anybody, ask them, “Is there a local vet or rescue?” You're going to show up early. The rescue pays the money. You would tell people, “I'm a pet mule. I'm not smuggling drugs, I'm bringing a pet.”

We call them flight volunteers. All the paperwork is done. You just show up.

I just take my dog if it is small enough to carry on. Otherwise, they'd transport it. If you're flying overseas and you want to add the blessing, they need an escort. Ask people over there, “Is there a local shelter or vet clinic that they show up?” You pick the animal up at the airport and get it through. That's another fabulous way to serve.

We're grateful for people like you, always taking animals back.

That was a lot of fun. You brought back great memories. Joan, I can't thank you enough. I look forward to connecting with you in person, especially now that you're stateside again.

I’m grateful to you, Tracey. Thank you for your time. It's been a blessing.

You are so welcome. To our leaders out there, remember. You're going to be the same person five years from now that you are now, except for two things, people you meet and the books you read. You got to meet the tremendous Joan Anderson. Please connect with her. If you like what you heard, please make sure you subscribe so you don't miss another episode. If you would do this in honor of the review, that help other people see what they need to read. We hope that you've been blessed with paying the price of leadership. I thank you all for paying the price of leadership. Joan, thank you again, and to our tremendous readers out there, have a tremendous rest of the day.

 

Important Links

About Joan Anderson

TLP Joan Anderson  | Good Flights

Joan has been greatly blessed by being able to participate in the worlds of corporate IT, and corporate management, to serve overseas. She believes that one of life's greatest opportunities for deepest fulfillment is in being able to serve others and perhaps positively impact their space. This indeed has yielded a deep joy for her and is a primary motivator for daily sustenance and motivation. Reflecting on Jesus and one of His models for success, someone once shared that "Success is not measured by how many people serve you but in how many people you serve." This is her motto.

Episode 171 - Greg Leith - Leaders On Leadership

Nothing can beat living a well-lived life. That should be our mission in life. Today, Greg Leith, the CEO of Convene Corporation, is gracing us with his presence. Greg enlightens the path of what it takes for leaders to lead the ultimate kingdom. He shares how he navigates into the prices he had to pay being a leader to stack crowns and accelerate the kingdom. To stay focused on his calling, Greg recognizes the value of working because that’s what God wants us to do. So, let’s step into this episode and find the strength to be a great leader that will accelerate you to the kingdom.

Watch the episode here


LISTEN TO THE PODCAST HERE

Greg Leith - Leaders On Leadership

In this episode, I’m very excited to introduce you to Greg Leith. Let me tell you about Greg. Greg’s life mission statement is to “strengthen great leaders and exponentially accelerate the kingdom.” He is the CEO of Convene Corporation where thousands of Christian CEOs connect around business excellence that is built on a biblical foundation. Before that, Greg was also a senior executive for twenty years with the ServiceMaster company, which is a multi-national $9 billion firm engaged in healthcare and education management, as well as franchising. He’s also a nonprofit leader where he serves as the Vice President of Arrow Leadership and Director of Leadership Development for the Christian Leadership Alliance. Greg, I am so excited to talk to you about the price of leadership.

Thanks for having me, Tracey. It’s an honor and you know how much I also was a raving fan of your dad’s. This is a treat for me.

Thank you. To our audience, I always like to share how we made this tremendous connection. I am in the Harrisburg area in Pennsylvania. Last November, I was at the Lancaster Prayer Breakfast, where I crossed past with the tremendous gentleman, Bud Handwerk, who then connected with me. Bud chairs one of the local groups here in our area of the Christian Convene. For our audience, those of you who are familiar with other mastermind groups like this stage, this is like that.

We’ll talk about how it’s different, but this is the Christian version of it. I’ve gotten the chance to get connected with the local groups in the area to speak to them, and then I got to meet Greg in person because Bud told me how much you love my father. Not long ago, when you came and did a regional event in the Lancaster Trust, I got to meet Greg in person. Greg, thank you so much for being here again.

It’s great to be with you. One of my stories that I told Bud Handwerk there in the Lancaster area, which by the way, it took me two years to get the audience in Lancaster to stop laughing when I said Lancaster. I remember walking into Lancaster Bible College one day into the library. I’m a raving fan of your dad. I’ve heard him speak many times. He’s giving me the signature Charlie “Tremendous” Jones hug. I walked into the library at Lancaster Bible College and I saw this life-sized portrait of your dad. It was very big. I said to Bud, "What the heck?" He said, "Tracey lives here." I said, "I'd love to meet her." This is great for me.

It is great. That’s where I got my PhD. Many of the audience out there know that. It’s at the Lancaster Bible College. I love that entity and all they do. They taught me all about leadership. Greg, thank you for sharing that. I'm so glad you got hugged multiple times by Charlie. I know you were a true leader and you would have paid the price of leadership if you had not got some of his bear hugs for sure.

I’m also thrilled to meet one of the little children when you were a little bit young girl in some of his stories of the car going back and forth in the snow in the driveway to go to church because “We’re going to go to church.” Of course, he knew you could never make it out of the driveway that snowy day and told you later, apparently, that he was making memories.

Did he ever? He would also tell us, “I always let you guys make your own decisions.” We’re like, “Seriously? Did you really say that?” He’s like, “They have engaged in a little spiritual meddling.” He always had an interesting way of saying different things. Greg, you have decades of leadership experience. One of Charlie’s most prolific speeches is he loved leadership but he was very pragmatic about it.

He said, “If you’re going to be a leader, there’s a price you’re going to have to pay.” The first price that he talked about was loneliness. We’ve all heard that "Heavy is the head that wears the crown and it’s lonely at the top.” Can you unpack what loneliness means for you as a leader? Perhaps, if you have been through a season of loneliness, something that you would share with our audience to help them as they navigate their way through it.

I feel like we could do about three episodes on this subject so I’ll be succinct or I will be here for three days. There are many times when, in my life, I was feeling lonely at the top. I remember Chuck Swindoll, my pastor here in California for quite a while, wrote an article called The Lonely Whine of the Top Dog. It is about moving away from the crowd, as your dad said. I remember a time when I was quite happy in my ServiceMaster corporate job. We were $5 billion or $6 billion at that time. I had started with ServiceMaster when we were $300 million. I was with the corporate side, healthcare management, suits, ties, corporate jets, and the whole nine yards. On the franchise side, these people cleaned carpets and drove yellow vans.

I thought, “I will never be one of those people,” and then I found out that there was a business in Vancouver, Canada for sale doing $40,000. I said to the guy who wanted to sell it, “$40,000? Is that a day, a week, or a month?” He said, “No. A year.” I went to the people doing what he did in Toronto, Canada, where I was living. I said, “How much do you do?” They said $7 million. I quickly bought the guy’s business in Vancouver but I was driving by myself in my little Audi 5000 from Toronto to Vancouver the entire time thinking, “I spent all the money I had. I don’t know why I’m going out there to clean carpets. This is ridiculous.” On the last day of my drive, I was super tired. I drove through the night. It was about 3:00 in the morning and I found a motel.

I pulled into the parking lot, turned off the car, and slept for two hours until I went to my first meeting with my new business in Vancouver, Canada. The entire drive, I can promise you, I was lonely. As I inherited the business, there was a guy who was mostly drunk. There was a drug addict. There was a broken-down vehicle. I fired everybody and started cleaning the carpet myself. Here I am, cleaning the carpet in the middle of the night at 2:00 in the morning with a Bible College degree and a Business degree, I left corporate with a suit. I said, “What am I doing? This is ridiculous.” I surely was lonely.

This will make you go, “What the heck is that?” but I’m encouraged by the contents of Abraham Lincoln’s pockets the night he was shot. The reason I’m encouraged by that is because what was in his pockets was normal stuff. He had a country boy’s pen knife. He had his spectacles tied together with a piece of twine, a handkerchief, a watch fob, and here’s the best part, eight articles in his pocket on why history would call him a great president. Lonely at the top.

That is fascinating. Have you ever read the poem? I cannot believe I have never heard this. If anybody says, “I can’t believe you have heard this,” I’m going to say, “Why didn’t you tell me earlier about it?” It’s called The Indispensable Man. Have you ever read that poem?

No.

You didn’t know either but it’s very much the same thing and it’s all about the allegory. The parable is when you leave an entity and you think you’ll be missed, “I can’t leave. I’m so good. I’m up here at this paradigm” kind of thing, put your hand in a bucket. Take your hand out of the bucket and look at the bucket. When you go, that’s how much people remember you. It’s not a mean thing but it’s all about listening. It keeps you humble no matter where you go. I love that story that you were up there and here you are in the middle of the night cleaning carpets. That is good for the soul to keep you focused on the peaks and the valleys of leadership. I appreciate you sharing that.

Take your hand out of the bucket, and look at the bucket when you go. That's how much people remember you.

You’re welcome.

The next thing he said is weariness I’m sure you were weary too. My dad would always tell me, “Tracey, so much of leadership is you’re going to have to be picking up the things that other people should be doing but they’re not doing and it’s tiring. We have this beautiful soul and eternal spirit but we’re still mere mortals.” How do you combat weariness as a leader?

I was encouraged. At one point in time in my career, I was a Youth for Christ board member in the Canadian Youth for Christ for the country. I had the privilege of hearing a talk by Torrey Johnson. He was one of the early Youth for Christ people before Billy Graham and during the Billy Graham era as well. Torrey did a talk one time. He was one of the most powerful preachers. He did this talk where he was basically in the genre of your dad. He was talking about when you’re tired. He said, “When you do work, you get tired and you get so tired sometimes. Sometimes, when I’m so tired, I go back to the hotel room and lie on the bed. I’m too tired to take my clothes off and I fall asleep on the bed and wake up at 2:00 in the morning.”

That is encouraging to me. What God is not for is for us to have three vacation homes and golf after we sell the company for $100 million while we're doing absolutely nothing for the kingdom. We might be excessive in our purchasing habits. There's nothing wrong with great cars but you probably don't need 5 or 6. There's nothing wrong with great houses but you probably don't need 4 or 5. I'd rather be tired of the work of the kingdom, leadership, and helping people than live a life full of leisure so that when I get to heaven, I'm going to get through the reward line fast because God doesn't have much to say.

You hit the nail on the head. There’s good weariness and bad weariness, just like loneliness. There’s the good loneliness like when Christ goes off on his own, and then there’s the bad loneliness. The weariness, it is very interesting that you talked about Torrey finishing the race strong. It means you don’t let off the paddle. Dad did not like it when he would ask people, “What are you doing?” They’re like, “We’re retired.” I’m like, “Don’t say that.” He’s like, “We don’t ever retire in the kingdom. What if John would have retired on the isle of Patmos?” We finished strong and beware. There are times when I’m so tired but there’s a good weariness that you know that you’re exhausted but in such a good way. I love Youth for Christ. I was in that as a youngster.

Frankly, there are people who are tired of doing nothing. The redefinition of those people’s “tiredness” is they are actually bored with the lack of accomplishment in their lives. Those are some people that I don’t want to get behind in the rewards line in heaven because they’re going to be getting a lot of rewards from God. We often forget that there are rewards in heaven. Everybody thinks it’s weird and everybody comes and pushes back against it and says, “God wouldn’t set up a reward plan.”

It’s like you didn’t set up a reward plan for your kids when you said, “If you do these chores, you get five stars” or whatever. God says we are going to be rewarded for the things we accomplished on Earth and if we get that, then we will be ready to receive these rewards from God. I don’t want to be the guy who God says, “Next. Leave. You didn’t do much. Go to your mansion and see you later.”

The Ultimate Kingdom: God says we will be rewarded for the things we accomplished on Earth. And if we get that, we will be ready to receive these rewards from God.

I love it. I call that stacking crowns and you said accelerate the kingdom. We’re building it up and doing it now versus later. Have you ever read Erwin Lutzer’s One Minute After You Die?

Yeah.

I read that probably at least every other month. He talks about that and what we’re doing here. It’s the parable of the talents. What are we going to be doing in heaven? I’m like, “I don’t want to be unemployed in heaven.” I want to have discussions with you about how incredible things are. What we’re doing here is we’re honing our chops or spirit. We’re just in a different form that we’re going to be doing that. I love that you brought that out. That’s why he says, “Don’t grow weary.” We say, “I said the prayer. I’m done. I will just sit back and wait until the end.”

To bounce off one of your dad’s eternal life insurance policy pamphlets. You don’t want to say, “I got a fire insurance policy against hell and I have nothing to do until I get to heaven.” That’s ridiculous.

The next thing he talked about was abandonment. Again, there's good abandonment and bad abandonment. We hear the fear of abandonment. If you’re in pet rescue like me, that’s a bad thing. What my father talked about was that abandonment was like a hyper-focus. I can remember one time I went into the basement, where his office was, as a teenager. He was at the height of his career and I remember him sitting there with this look on his face. I was like, “What’s up, Dad?” He said, “Tracey, I do more in a day to contribute to my failure than I do my success.”

I’m like, “What are you talking about?” He’s like, “You need to learn the Law of Abandonment, which is pruning. Stop thinking and doing what you like and want to think about in favor of what you ought and need to be about.” It captures all those thoughts. The devil loves busyness and working our fingers to the bone, but not all work is the purest form of our work. Can you talk about, with all your transitions, things, and all the different requirements on you, how you deal with abandonment and stay tightly focused on the best and highest use of god’s calling for you?

I have a son named Carson. He’s an Anglican priest up in Wenatchee, Washington. He wrote an article one time that I loved where he basically said, “You’re trying to get the first thing on your list done that is important and you decide to go check the news. You read the news about the latest politics and then you see an ad for better dog food. You click on that and then you’re working on looking at this dog food and you see something for dog little outfits. You click on that and then the next thing you see is an article about the Caribbean vacation. You’re talking about the Caribbean vacation and you look at your watch and half an hour has gone by. You’re now looking at what new carpet colors are hot in the world.”

You went from here to here but you never got the first thing done. I remember right here in my office, I have a big whiteboard thing and it’s full of sticky notes. It’s all about our May 2024 conference, which is about ten months away. I was thinking, "There are a lot of fun things I could do today, but I need to do that work on the conference, but it’s ten months away.” I started doing some other stuff that was fun and then I realized I had to go sit in the chair in front of the whiteboard and figure out who are my final speakers for May 2024. Part of it took me to go and sit in that chair. There’s that insurance salesman who wasn’t your dad who said, “The difference between successful people and non-successful people is successful people have learned to do the things that unsuccessful people are not willing to do.”

I had to go sit in my chair, look at the whiteboard, and figure out what had to be done. I could go home and say to my wife, Shelly, “All the speakers for the conference are done.” I felt great like Torrey Johnson said, “You feel great.” Here’s the deal. God is the creator. God, Jesus, and the holy spirit worked to create Earth. They gave Adam and Eve work in the garden. They said work is going to look different until Jesus comes again. When we go to heaven, we’re going to work in heaven. It’s work, not leisure or there would be no men and women created, no Earth created, and no work in heaven. Some people think we’re going to sit in heaven with white robes, harps, and clouds. That’s not the deal. We are going to work in heaven and work now is a test. Work is a good thing so let’s get to work.

That abandonment and the quote that you talked about were habits. It’s Albert E.N. Gray’s The New Common Denominator of Success. Probably, at least half of our audience out there haven’t read that. If you haven’t gotten what Greg was talking about, it is habits. You’re sitting there and saying, “Turn it off. This is what I’m going to do.” It reminds me, Greg. You got to drive an Amish buggy when he was in Lancaster. Correct, Greg?

Yes ma’am.

For those of you who have been up in Amish country here in South Central Pennsylvania, the horses are on there. Sometimes they have those blinders on so they’re not distracted. That’s what you need to do with yourself. You need to saddle up, get your lobe behind you, put them little blinders on, and get to walk. Every time I think about those horses, I’m like, “God, may I have the focus in the singularity of those Amish horses.”

Loneliness, weariness, and abandonment. The last topic he said is vision. I know growing up, I’m listening to the great people. I thought, “They have something going on. They have this visionary gene.” My dad is like, “Tracey, vision is seeing what needs to be done and then doing it. If all you are is talking about the future but not putting a plan of action, that’s not vision. That’s daydreaming.” Can you talk to us about how you continue to hone your leadership vision, maybe even for what’s next for Convene?

COVID was something that helped us to hone our vision, which is oddly juxtaposed with the COVID situation where we couldn’t get together. What we do is we get together. We don’t manufacture things. We don’t invent or necessarily just write things. We get men and women who are CEOs in a room to work together on their business and do it on a biblical platform. All of a sudden, we couldn’t get together. Thanks to our amazing team. In about 48 hours, we reinvented the organization, and all the groups from coast to coast, 70-plus groups, were getting together on this crazy thing we never heard of before called Zoom.

We became a Zoom room organization in 48 hours. That was a vision from our field leaders and our headquarters leaders. We basically said, “How can we reinvent the original vision?” The original vision as you indicated was, “Let’s create a faith-based version of Vistage,” which is a take-off from these mastermind groups of earlier days that said, “The power of many minds around a table is greater than the power of one.” That was a reinvention of our vision and it was a very exciting time. Now, the virtual Convene groups are emerging as a very significant piece of our business. That’s exciting.

The Ultimate Kingdom: The power of many minds around a table is greater than the power of one.

Thank you for sharing that, Greg. We covered loneliness, weariness, abandonment, and vision. Anything else all things leadership that we have not hit on with the price of leadership context that you would like to share with our audience?

Something that I learned in my ServiceMaster days in twenty years was that you need to value people and not see people as a unit of production but as a person to be loved, valued, and appreciated. In those days, that seemed very faith-esque. It's like "That's what you Jesus people do. You love people, pat them on the back, and say I love you." The studies have now concluded that when you love people, they perform at a higher level and the organization is more profitable.

You need to value people. Don’t look at a person as a unit of production but as someone to be loved, valued, and appreciated.

That was a Harvard study called The Service Profit Chain. The Service Profit Chain said exactly what I said, “When you value and appreciate and love people and take care of them, you will end up having them do a better job for you and there will be more profits.” The Service Profit Chain is a big deal and we try to teach that throughout our Convene network.

I love hearing that. That’s so important. In more and more leadership stuff that I’m teaching, they say the L word, which is love. Before, it was like, “Of course, she would say that.” It’s the heart and the love of the leader for the people. I know Ken Blanchard would always tell me, “Tracey, look at every person as an oyster. There’s a pearl in there somewhere. Remember that. Even though they may be slimy and stinky outside, get them to open up and find that pearl in there.” I love that you said don’t treat them as a unit of production. That’s beautiful. Greg, talk to us about Convene. I love for our audience to hear more about it because everybody I talk to, I tell about it. Bud and I are going to a lunch and I’d love to share if somebody is interested in it. What does that look like for them?

Let me come out interestingly from some of the four things that we talked about. We did some surveys that are very empirical and we discovered that people were lonely in leadership. We discovered that people didn’t have a good track to run on how to integrate their faith into their business. We discovered that people were concerned about profitability, faith, and all those kinds of things. At this stage, we looked at other models and the bible. We looked at this whole notion of Jesus and the 12 disciples for 3 years where he was in a peer-to-peer networking group. We said, “How could we create something that champions business performance, profit, people, and excellence, and how do we do that all by laying it on a biblical platform?”

About 28 years ago, we were at Saddleback Church with a pastor named Brian Thatcher and an elder named Rick Green. Tick was in Vistage and Brian was with the Navigators, and they put the peanut butter in the chocolate together and created BBL Forum, Beyond the Bottom Line, turning the Sunday stuff into Monday stuff for better lives and business. That was how we began. Rick Warren, if you’re tuned in, it started at Saddleback Church. It did because Brian and Rick were going to Saddleback Church. Back in the day, Saddleback was not this giant mega church. It was an organization meeting in high school gyms. We’re very grateful for the fanning the flames of Convene that Rick Warren did, and the great blessing that occurred by us being able to build on some of the relationships at Saddleback.

We are basically about business performance and eternal perspective. We’re about people helping each other to run a great business. I’ll never forget there were four objectives that ServiceMaster when I was there. One was to honor God in all we do, help people develop, pursue excellence, and grow profitably. We would often, at times, not be as close to being on budget as we wanted to be. Our president Bill Pollard would remind us, “We’re not the Salvation Army. We’re not the Billy Graham organization. We’re a business. We need to be profitable because if you’re not profitable, you don’t have a business to honor God.”

The Ultimate Kingdom: Honor God, pursue excellence, love people, and according to Harvard's Service Profit Chain. It'll all work together.

Frankly, if you’re a nonprofit, it doesn’t mean you can’t have excess revenue over expenses. You still need to be cash-positive and income, meaning you need to be more than expenses or you don't get to do the mission that you're doing. It's profitable, honors God, pursues excellence, and loves people. According to Harvard's Service Profit Chain, it'll all work together.

How do people find out about the Convene Groups?

Our website is ConveneNow.com. Click on it and get out there. Don’t keep leading alone. That’s not how God designed you. He designed you to work in a community and when you bring an idea, problem, or difficult situation to the group, it happens all the time that you come up with a better solution than banging your head against the wall by yourself in a locked room.

I love that and I love you tied it back to the price of leadership because leadership is a shared endeavor. You have your followers, but leaders have to pour into one another like Jesus with the disciples. For the leaders tuning in out there, who pours into you? I’m not talking about your spouse. You need to get with peers so they can pour into you. I was a Vistage member earlier and when I first got back, I knew enough to know that I could be the smartest person.

This is where we are never meant to do this alone. There are so many benefits and advantages to it. Thank you, Greg, for stepping in, sharing about leadership, and all the work you’re doing with Convene. I know so many people who are involved with it. I met so many business owners and to see the impact you have on them is profound.

It's a pleasure that we get to do it and fan the flames of the vision of our founders to honor the biblical values of community and advance the kingdom of God. It's not very fun to say I'm building a business for myself to make a lot of money so I can scroll it away and die with millions of dollars in the bank. That is not a life worth living.

To build a business for yourself to make a lot of money so you can scroll it away and die with millions of dollars in the bank is not a life worth living.

That’s what happened in the Parable of Talents. That didn’t end too well. He got cast out and called lazy and wicked. I love you’re bringing that perspective. Greg, I thank you so much. To our audience, we wouldn’t have a show without you. We thank you so much for tuning in and for paying the price of leadership. If you like what you’ve heard, please be sure and hit the subscribe button. If you do give us the honor of a review, we would be so thankful, and share this with some other leaders who need to hear some of the wisdom, insights, and experience that Greg has shared. You keep on paying the price of leadership. Greg, thank you so much. I’m thrilled we connected. I look forward to many more tremendous connections in the future.

Thanks, Tracey.

You’re welcome. To our audience out there, you have a tremendous rest of your day. Bye-bye.

 

 Important Links

About Greg Leith

Greg's life mission statement is “to strengthen great leaders and exponentially accelerate the kingdom”. He is the CEO of Convene Corporation where thousands of Christian CEOs connect around business excellence built on a biblical foundation.

Before that Greg was a senior executive for 20 years with The ServiceMaster Company, a multi-national, $9 billion dollar firm engaged in Health Care and Education management as well as franchising. As a non-profit leader, he served as Vice President of Arrow Leadership and Director of Leadership Development for Christian Leadership Alliance.